Strategy 2.0: From infrastructure to innovation and customer intimacy

In this preview from Part 2 of ‘A Practical Guide to Implementing Telco 2.0’, we outline the structural, cultural and strategic challenges of building new competences, and a service development process designed to overcome classic industry weaknesses in infrastructure businesses such as telcos and broadcasters. (More)

Big Data 2.0: Data Protection regulations 'need better balance'

Personal data is at the heart of many potential new business model opportunities for telcos and others, but appropriate regulatory, legal, business and technical frameworks are essential for progress. So it's good news that the World Economic Forum's (WEF) principles on personal data (that Telco 2.0 has been part of creating) are getting an encouraging reception from regulators/legislators around the world, even in the strict and influential EU. (More)

European Mobile: The Future's not Bright, it's Brutal (€20Bn down by 2016)

Our new analysis shows that the mobile industry's combined revenues from voice, messaging and data services in the EU5 economies (UK, France, Germany, Spain and Italy) will drop by nearly €20Bn, or 4% per year, in the next five years, and by €30Bn by 2020. How, why, and what can be done? (More)

A Practical Guide to Implementing Telco 2.0 - PART 1 NOW OUT

An essential, step-by-step guide to the implementation of new Telco 2.0 business models, providing telecoms executives and their partner companies with a systematic approach to capitalise on new opportunities and neutralise potential threats. Part 1, which is now available, outlines robust frameworks and methodologies for selecting the right Telco 2.0 strategy for each organization, while Part 2 (available shortly) addresses how to implement the key opportunities. (More)

Digital Platform Strategy: How Google, Apple and Amazon keep winning

Telcos traditionally think of every new service as a profitable new revenue source, and create services in silos with little thought for the total customer experience and overall creation of value. In contrast, the big internet and tech players typically build their future offerings as part of an integrated strategy to raise the overall value of their platforms. This extract from our new report 'A Practical Guide to Implementing Telco 2.0' shows key lessons for telcos. (More)

Cloud 2.0: The fight for the next wave of customers

The fight for the Cloud Services market is about to move into new segments and territories. In the build up to the launch of our new strategy report, 'Telco strategies in the Cloud', we review perspectives on this shared at the 2012 EMEA and Silicon Valley Executive Brainstorms by strategists from major telcos and tech players, including: Orange, Telefonica, Verizon, Vodafone, Amazon, Bain, Cisco, and Ericsson. (More)

Innovation Strategies: Telefonica 2.0 Vs. Vodafone 2.0

Telefonica and Vodafone are both European-based tier 1 CSPs with substantial revenues, cash flows and subscribers. They have both expanded beyond Europe - Vodafone into Africa and Asia and Telefonica into Latin America. However, their Telco 2.0 strategies are rather different. In this extract from our forthcoming report, A Practical Guide to Implementing Telco 2.0, we outline their Telco 2.0 strategies and their benefits and risks. (More)

Telco 2.0: Killing Ten Misleading Myths

'Telco 2.0' has evolved considerably since we put forward the original concept for telcos' future success in 2006. Here we dispel ten myths and misunderstandings that have also evolved that can misdirect strategy. (More)

New Report: Cloud Services 2.0 - Will Telcos get their act together, or be left behind?

Cloud services - a potential global addressable market of $200bn - are emerging as a key strategic imperative for Telcos as revenues from traditional services come under attack. Most telcos appreciate this, but are struggling to commit fully to the opportunity. Our forthcoming 150 page report not only brings clarity to the business case, value propositions and best practice today but also looks ahead to the broader opportunity of what we call 'Cloud 2.0'... (More)