INTAgLIO Business Solutions
INTAgLIO Announces High Impact Workshop For Leaders
Who Need To Propel Their Company To The Next Level

Focus On Customer Experience Management And
Innovation Competencies That Create Competitive Advantages
Experience Management

July 29, 2013; Guilford, CT; INTAgLIO Business Solutions has announced a workshop for SMB company leaders who want to propel their business to the next level.The premise is that customer experience management and innovation competencies are essential for a sustainable competitive advantage.

According to John Bernardi, workshop facilitator, "CEM and innovation must become proven strengths in a company's SWOT analysis before leaders can confidently invest in sales, marketing and BizD programs. Otherwise, tactics rely on guess work that often ventures into the realm of shrinking margins with everyone else who competes on price."
You Can Make A Difference And Set An Example For Others
Quantum Leap

The two hour workshop presents baseline concepts that enable participants to become aware of the changes that should be introduced in their companies. Best results occur when a small group of leaders from different companies share experiences and ideas. The next logical step for participants who are ready to implement high impact CEM and innovation strategies is to work with Bernardi on a one-to-one basis.

Status Quo Won't Propel You To The Next Level
No More Status Quo
"Status quo is not a sustainable strategy. It will eventually lead a company to trouble mode," said Bernardi. "I'm pretty sure that the things that got most companies to their high water mark, won't provide the quantum leap necessary to reach the next level."
About INTAgLIO Business Solutions
We change the world for SMB companies who believe that in order to grow to their next level, they must convert something good into something great. As their catalyst, we help them implement changes necessary for optimizing the customer experience, and design programs for penetrating existing markets or opening up new segments. We create processes for lead generation and nurturing, sales opportunity management, and customer development. We leverage the right technology to automate these processes. We also author success stories and press releases.
Contact Me
John Bernardi
Change Agent
John.Bernardi@Intaglio-info.com
203-668-1172

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John Bernardi