Holiday Tips
It's that time of the year again and holiday shopping is in full swing. In this week's newsletter, we are going to look at a couple of helpful tools/tips you could utilize this holiday season to make your store more efficient.
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Refunding a Coupon
Around the holidays, customers will use coupons to purchase things for themselves or as gifts for others. If a customer purchases an item with a $5.00 off coupon, but brings the item back wanting to receive a refund for some reason, you will need to not only refund the item itself, but the coupon as well.
To do this, perform a refund by invoice number. This is done by going to POS | Ring Sale and clicking Refund. Scan/enter the invoice number to select the item needed for the refund. You can then perform yet another refund only this time selecting Refund Next Item. At this time, enter the coupon sku and it will add the coupon rather than taking the amount off the total amount of the sale.
Out of Bounds Report
The Out of Bounds report, located in IC | Reports, is used to discover abnormalities in on-hand amounts, average cost, or total cost on inventory items. Once you click on the Out of Bounds report in the IC | Reports menu, you will have a few options/filters to set before running the report. The first option is to establish the order items will appear on the report (item number, description, or class). Next, set the maximum value for one of the three out of bounds parameters (on-hand, average cost, or total cost). You can filter the report even further by selecting only serial items, reporting on an item ID or portion of, and/or class.
This report makes it much easier to locate a user based posting error, such as entering an incorrect cost of an item. If you know that normally an average cost of an inventory item is not greater than $250.00, run this report with the "Maximum Average Cost" set to $250. The report will then locate all items which exceed an average cost of $250. With the report in hand, verify the results of the report and correct the cost as necessary. Check out IC | Inventory File | General | Adjust Cost to correct costs issues.
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If you have any suggestions for future newsletters and/or feedback, please feel free to email me. Your feedback is what helps us grow and assist you as your Point of Sale software provider!
Your TransActPOS Team
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