Item ID/SKU Maintenance
There comes a time where items within your store's inventory become discontinued. This may come from the vendor level. If it does, chances are a new item from that vendor will take the item ID/SKU from the item that was discontinued. In this week's newsletter, we are going to look at the process of marking an item as discontinued to avoid conflicts in your inventory.
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Process Overview
The first step in this process is to locate the file that is being discontinued. Once it is located, select Edit and add a value to the beginning or end of the item ID, like "d." You want to make note of this addition in case you need to relocate this item. Adding the word "discontinued" to the Comment field may assist in determining why the item has an odd item ID.
Make sure you uncheck any/all of the following options on the discontinued item: resellable, special order, stock alert, warranty info, and webstore item. Also, delete any info in the location, model, class, code, fine, sub-fine, seasonal, order qty, and min fields. If you still have on-hand for the item being discontinued, keep resellable checked and check not available.
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Once the item's information is deleted, add "Delete" into the class field. You may have to set up a new "Delete" class in the support files (click on Help Center and search for "Class" to learn how). Once this is complete, click Save. The system will prompt you with a question to save the original item ID as a secondary lookup. Answer No to this question.
Finally, go into the Lookup By tab and delete all the reference numbers in the listing by left clicking each entry and clicking the Delete button. Now that the item is discontinued, you can add the new item into inventory without having a duplicate item ID.
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If you have any suggestions for future newsletters and/or feedback, please feel free to email me. Your feedback is what helps us grow and assist you as your Point of Sale software provider!
Your TransActPOS Team
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