Requesting a Standard Report or AQ
If you don't find a discussed report in Avionté, first check Admin Tools, is the report available but not turned on? If the report or AQ isn't found in Admin Tools you will need to request its deployment.
Note:
The newer reports require compliance with Avionté's upgrade policy - your software must be within the last 2 full versions, that is version 14.2 or more recent. If you are not in compliance, the reports cannot be deployed.
Create a Support Center Ticket
- Login to the Avionté Support Center.
- Select Submit a Ticket.
- Choose: I'd like to request a new modification in Avionté.
- Add the Subject, i.e. Deploy Standard AQ (or Report).
- Select the Ticket Type: Reports > Modification. When the ticket type is selected additional fields become available.
- Answer the additional questions, making sure to include the name of the AQ or Report.
- Click Submit to send your request.
- Your ticket will be updated with the status of your request.
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