TIP OF THE WEEK



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May 16, 2016
Aviont Roadshow
Coming to a town near you!
Do you sometimes wish you knew more and could be a more efficient user of Aviont�? Do you ever find yourself wishing you could get some refresher training on our software face-to-face?
 
Through the Aviont� Roadshow Series, our goal is to optimize your team's efficiency and help you take the valuable features and functionality we offer to the next level!
 
Aviont� is dedicated to providing face-to-face training and usability within our core application as often as possible. That's why we're taking things on the road!
 
Who should attend: Anyone within your organization who uses Aviont� and wants to learn more! We encourage you to send as many team members as you can spare. We selected eight top cities within a two-hour drive of a large number of our clients. Space is limited, so register early!
 
What to expect: Click HERE for a tentative roadshow agenda. Sessions will begin around 9 am and wrap up around 4 pm. Lunch will be provided.
*Agenda is subject to change
 
Registration is free, but required. For more details and to register, please click the link for the roadshow you are interested in attending. Based on the success of this summer's sessions, Aviont� will plan and announce additional Roadshow dates and locations soon.

Roadshow Schedule - Click the link to register:
Dallas - June 7, 2016
Houston - June 9, 2016
Cincinnati - June 21, 2016
Philadelphia - June 23, 2016
Chicago - July 12, 2016
Toledo - July 14, 2016
2016 Client Connection Countdown!!

55 Business Days until Aviont� Client Connection
Yep...you heard right! The 7th annual Aviont� Client Connection is only 55 business days away!

August 2 - 4
Minneapolis Marriott City Center


Aviont Bootcamp
New Pricing and New Schedule!
Do you have new hires or employees that need a refresher? If so, then Aviont� Bootcamp is for you! The sessions will cover basic Aviont� functionality, getting employees better prepared for day to day responsibilities. 
Bootcamp weeks usually begin the 2nd Tuesday of each month. Click Register for exact dates.
Contact your Client Manager for details.
 
Front Office, Part 1
Tuesday, 11:00 AM - 3:00 PM (CDT)
Includes:
Overview, Start Page & Basic Search
Calendar & Tasks
Customer
Contacts 
Orders
4 hours       $250
 
Front Office, Part 2
Wednesday, 11:00 AM - 3:00 PM (CDT)
Includes:
Applicant/Employee
Candidate Management
Assignment
Intro to Reports & Advanced Search
Mass Mail & Favorites
4 hours       $250


Back Office
Thursday, 10:00 AM - 4:00 PM (CDT)
This Back Office Training session will cover basic Aviont� functionality specific to back office users.
5 - 6 hours     $400

Admin Tools
Friday, 9:00 AM - 1:00 PM (CDT)
This Aviont� Admin Tools Training will cover Aviont� functionality specific to admin users.
3 - 4 hours  $250
Portals
Friday, 1:30 PM - 3:30 PM (CDT)
This Aviont� Portals Training will cover functionality around the various portals offered by Aviont�.
2 hours           $150

Register Now
Sales CRM Tools
This webinar will discuss key components of Aviont� designed specifically for your sales team and best practices that help ensure your team's success. This includes tracking leads, accessing information on the go, and using Aviont� to its fullest potential.
Click Register to view the schedule.
Free
Interview Setup
This session will cover recommended setup and use of Config Choice Properties in Employee > Extra and Employee > Interview to improve the applicant process and search capabilities as well as the setup of questions in the Applicant portal.
Click Register to view the schedule.
Free
Back Office Corrections
Mistakes? We all make them once in awhile. This session will discuss best practices when making corrections within Aviont�.
Click Register to view the schedule.
Free

Standard Report of the Week
Requesting a Standard Report or AQ
If you don't find a discussed report in Aviont�, first check Admin Tools, is the report available but not turned on? If the report or AQ isn't found in Admin Tools you will need to request its deployment.

Note: 
The newer reports require compliance with Aviont�'s upgrade policy - your software must be within the last 2 full versions, that is version 14.2 or more recent. If you are not in compliance, the reports cannot be deployed.

Create a Support Center Ticket
  1. Login to the Aviont� Support Center.
  2. Select Submit a Ticket.
  3. Choose: I'd like to request a new modification in Aviont�.
  4. Add the Subject, i.e. Deploy Standard AQ (or Report).
  5. Select the Ticket Type: Reports > Modification. When the ticket type is selected additional fields become available.
  6. Answer the additional questions, making sure to include the name of the AQ or Report.
  7. Click Submit to send your request.
  8. Your ticket will be updated with the status of your request.
Follow our Standard Reports and Standard AQs
If you would like to stay up-to-date with all standard reporting changes, follow our Standard Reports and Standard Advanced Queries articles in the Aviont� Knowledge Base! You will get an email when the manuals are updated with new reports, new parameters, and fields that will allow you to get the most out your standard reporting.

Recently Added Reports:
Comprehensive Assignment AQ, Comprehensive Customer AQ, Comprehensive Employee AQ, Comprehensive Order AQ, Recruiter Metrics Report, Bureau of Labor Statistics Multiple Worksite AQ, Bureau of Labor_Current Employment Statistics AQ, Federal EEO Reporting, EVerify Case AQ, Prove IT AQ, Payroll Contribution AQ, and Workers Comp Claim Detail AQ

Workers Comp Claim Detail AQ

The Workers Comp Claim Detail AQ shows all non-cost related details associated with a Workers Comp Claim.

Parameters
Branch (Employee), Claim Status, Start Date (Entered Date), End Date (Entered Date)

Results Fields
Branch, Employee ID, Last Name, First Name, Middle Name, SSN, Address, Phone, Claim Number, Claim Type, Claim Status, Injury Date Time, WC Claim ID, Customer Name, Customer Address, Customer Phone, Job Title, Assignment ID, WC Code, Reg Pay Rate, Start Date, End Date, Body Part, Notes, Modified Duty Date, Insurance Notification, Count Date, Return to Work Date, Entered Date, Entered By

Mapping:
Wc Claim > Detail, Wc Claim > Dates, Wc Claim > Body Part Injured, etc.

Who should use this report?
Admin, Back Office

Why is this report so awesome? 
This report is a useful resource for claim reporting to customers and insurance providers.
Tip of the Week
Submit a Ticket
Great news! We have added the ability to create an Online University support ticket via the Support Center. Following is a brief refresher on submitting a request.
  1. From the Support Center home screen click Submit a ticket.
  2. Select the nature of your request from the drop down menu. Online University is found under I need help or training.
  3. Type the Subject of your ticket.
  4.  Select the Ticket Type from the drop down menu. There may be a secondary selection available. When choosing Online University you will have three options: Error Message, General Question and Request a Learner Account.
  5.  Add your Description of the issue.
  6. Select the Priority of this request from the drop down menu.
  7. Click the Submit button. Your ticket has been entered!