TIP OF THE WEEK



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October 12, 2015
Customer Service Week
Customer Service Week is celebrated by thousands of companies on the first full week of October each year to recognize people who work with and service customers on a daily basis.
We knew wanted to use this week to show our employees how much we appreciate the great service they provide to our customers each and every day. But as the days went on, the week quickly grew to be much more than some simple gestures to show appreciation to employees.
Our Customer Experience Team went above and beyond to celebrate, handing out gifts to all Avionté employees, throughout the week - which included cupcakes, drinks, chips, and sweet "thank you" messages. Wow. What a team we have here!
Friday morning Avionté held a "Brunch of Appreciation" for all employees, bringing in bagels, yogurt cups, assorted juices, and more. Employees gathered in the lunch room to enjoy the food together. 
To cap off the week, last Friday at 3:00 the Customer Experience Team brought a beer cart around the office in keeping with the Avionté Beer Friday tradition.
"Everyone here at Avionté plays an important part in servicing our valued clients," said Avionté's Director of Customer Experience Brigid Isenmann. "What you do makes a difference. Our customers appreciate you. WE appreciate you."
At Avionté, we pride ourselves on offering a fun and rewarding work environment, while providing a great partnership and the best service possible to our staffing software clients. Did your office do anything special to celebrate Customer Service Week? We want to hear about it!
Quarter End
The third quarter is closing in on us shortly.  If you are in need of help from our tax team please alert us by creating a Support Center ticket.

The ticket should include:
  • Subject of Quarter End
  • Screen capture of any errors
  • Detail of steps taken - so that our support team can re-create the issue
We ask that you plan ahead and schedule time with us by October 14. If you do not need any help, then good luck and we will check in with you next quarter end. 


Avionté Bootcamp
Need additional training for your team?  
Do you have new hires that you would like to receive training on Avionté? We are excited to announce that we are now offering a monthly Avionté Training Bootcamp; the training is held the second week of each month. 

The sessions will cover basic Avionté functionality, getting your employees better prepared for their day to day responsibilities. Contact your Client Manager for details!

Bootcamp Pricing per Avionté Client:
Front Office: $650
Back Office: $500
Admin Tools: $350
Full Portals: $200

Sign Up for Bootcamp! Classes are available September 2015 thru March, 2016.
Classes begin the 2nd Wednesday of each month, click the link for exact dates.
Tip of the Week
myHRcounsel is available 7 days a week and only a phone call or email away.  Avionté clients are able to get a discounted rate and guarantee of a 2 hour response time. 




Just a few of the services they offer include:
  • HR Management- such as Handbook review, modifications and regulatory compliance
  • Employment Law Compliance- such as I9 and ACA counsel
  • Employee On-boarding- such as employment agreements and interview policies
  • Employee Off-boarding- such as guidance on termination & non-compete enforcement
  • Related Legal and Business Issues- such as legal document review and redline contracts
Please contact your Client Manager today to learn about the full range of services available through myHRcounsel and learn how you can take advantage of this remarkably advantageous tool.