TIP OF THE WEEK


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October 05, 2015
myHRcounsel

For more details about this exciting opportunity with myHRcounsel, register for the Webinar:
We are pleased to announce an exciting new partnership with myHRcounsel! Compliance concerns are only getting more complicated with ACA, Sick leave laws and changes to EEOC and OSHA requirements. Avoid the hassles and high fees incurred with attorneys for answering your everyday compliance questions. myHRcounsel, through their HR Concierge Service, provides the legal protection and compliance to your business by providing counsel and important current documentation to the HR and legal functions so critical to you.

Uniquely they provide their services through a call-center, web and mobile application staffed with 35+ attorneys capable of advising on all Federal and 50 State employment laws. Their 20 year history of providing services in this format has afforded their clients to receive instant answers on everyday HR compliance questions at a greatly reduced fee. The HR Concierge is provided for a small monthly fee ($3-5/mo. per employee), affording you the certainty of a manageable expense to your business.

Just a few of the services they offer include:
  • HR Management- such as Handbook review, modifications and regulatory compliance
  • Employment Law Compliance- such as I9 and ACA counsel
  • Employee On-boarding- such as employment agreements and interview policies
  • Employee Off-boarding- such as guidance on termination & non-compete enforcement
  • Related Legal and Business Issues- such as legal document review and redline contracts
myHRcounsel is available 7 days a week and only a phone call or email away.  Avionté clients are able to get a discounted rate and guarantee of a 2 hour response time. Please contact your Client Manager today to learn about the full range of services available through myHRcounsel and learn how you can take advantage of this remarkably advantageous tool. 
Quarter End
The third quarter is closing in on us shortly.  If you are in need of help from our tax team please alert us by creating a Support Center ticket.

The ticket should include:
  • Subject of Quarter End
  • Screen capture of any errors
  • Detail of steps taken - so that our support team can re-create the issue
We ask that you plan ahead and schedule time with us by October 14. If you do not need any help, then good luck and we will check in with you next quarter end. 
Avionté Bootcamp
Need additional training for your team?  
Do you have new hires that you would like to receive training on Avionté? We are excited to announce that we are now offering a monthly Avionté Training Bootcamp; the training is held the second week of each month. 

The sessions will cover basic Avionté functionality, getting your employees better prepared for their day to day responsibilities. Contact your Client Manager for details!

Bootcamp Pricing per Avionté Client:
Front Office: $650
Back Office: $500
Admin Tools: $350
Full Portals: $200

Sign Up for Bootcamp! Classes are available September 2015 thru March, 2016.
Classes begin the 2nd Wednesday of each month, click the link for exact dates.
Tip of the Week
Inactivating Customers in Avionté
If you are receiving errors when inactivating a customer there are a few possible explanations that your Admin Tools user can check out.
 
First: Make certain that any departments under the customer are inactive. If all of the departments are set to an inactive status but you continue to get the error, check that your CustomerStatus Config Choice is set appropriately using the following steps.

CustomerStatus Config Choice
  1. Navigate to Avionté Admin Tools.
  2. From the left panel select System and from the right double-click Config Choice.
  3. Select the ChoiceProperty tab.
  4. From the Category dropdown menu select CustomerStatus.
  5. Review your ChoiceCodes and ImpliesActive columns. 

In this example, the ChoiceCode of Inactive was selected. However, the Inactive ChoiceCode is set to True under the ImpliesActive column, telling the system that the customer is still active. 

In this case, you may either: 
  • Use a ChoiceCode that does NOT imply active for this customer or
  • Change the ImpliesActive property to False for this ChoiceCode
Note: Before changing a Config Choice property consider how it will affect other customer records.
Second:  A customer with open orders cannot be set to Inactive or you will see an error like this:


OK, that makes sense, but what if the customer doesn't have any open or active orders and you are still seeing this error? Ahhhh, are those orders really inactive? Let's check.

Order_TempStatus or Order_DHStatus Config Choice
  1. Navigate to Avionté Admin Tools.
  2. From the left panel select System and from the right double-click Config Choice.
  3. Select the ChoiceProperty tab.
  4. From the Category dropdown menu select Order_TempStatus or Order_DHStatus.
  5. Review your ChoiceCodes and ImpliesActive columns. 

In this example, the ChoiceCode of Filled was selected. However, the Filled ChoiceCode is set to True under the ImpliesActive column, telling the system that the order is still active. 
  • Use a ChoiceCode that does not imply active for this order or
  • Change the ImpliesActive property to False for this ChoiceCode
Note: Before changing a Config Choice property consider how it will affect other orders in your database.