SHARK e-Newsletter )
ALERT! Has Starbucks Finally Found Conscience?
  • What Does This Mean?
  • Dear Friends,

    All of your efforts in the Buck Starbucks campaign may have finally forced those with a conscience at the Starbucks Coffee Company to listen up! SHARK has just received the current response being handed out by Starbucks Customer Relations in regards to their sponsorship of rodeos:

    “At Starbucks, we are deeply committed to living by our six Guiding Principles, which include Contributing Positively to our Communities and Environment. One of the ways we give back is by supporting activities that are important to the communities we serve.

    As a result, a significant portion of Starbucks marketing efforts are locally driven and focus on connecting with the community through sponsorships, events and community giving programs. In some instances, Starbucks could be involved with an event that may be relevant to one community, but not to another. In all cases, we strive to support our communities in a way that is consistent with Starbucks culture and values. It is never our intent to offend our customers or community neighbors.

    As we reviewed coffee donations and other community activities, we learned that some of these events included rodeos. As a result, and consistent with our values and guiding principles, we have asked our local marketing teams to ensure that Starbucks does not affiliate with events that include rodeos. To learn more about how Starbucks supports our global community, please see our Corporate Social Responsibility Report at www.starbucks.com/csrannualreport.”



    What Does This Mean?

    There has been a litany of changing statements from Starbucks on their rodeo involvement up to this point. Written responses from the company have ranged from downplaying their financial contribution, to being proud to support “local cultural events” to blatantly lying when they have said, “Starbucks has no affiliation with rodeos.”

    Thus, SHARK is withholding a victory hurrah until we have definitive confirmation of Starbucks’ commitment to no further support of the rodeo industry.

    The above statement indicates that Starbucks has “asked” their marketing teams to halt support to rodeo. Is this a merely a suggestion or is it an unequivocal directive from Starbucks’ headquarters? SHARK's further questioning of the company’s intent in a conversation with a Starbucks representative yielded no further clarity, and in fact, confused the issue even more.

    Starbucks may still be trying to have it both ways.

    We need you to contact Starbucks yet again in response to their statement. Please ask that this most recent response from Starbucks be made extremely clear—Has the Starbucks Coffee Company, and all its franchises, unequivocally stopped all further affiliation with, and support to, rodeos? You may wish to indicate that you’d love to return to Starbucks coffee just as soon as you receive written confirmation that the company has done so. Then, please forward all responses on to us here at SHARK (SharkIntl@aol.com).

    We will rejoice together when we are confident that one more subsidizer of animal abuse is out of that business.
    Then it will be--on to the next Corporate Thug!

    Kindest Regards,
    Steve Hindi and your SHARK Team

    Starbucks Retail Customer Relations

    (800) 235-2883, Press 0
    Mon – Fri 5 AM – 6 PM (PST)
    Sat – Sun 6 AM – 3 PM (PST)

    To email Starbucks, please use the comment page on their website:

    http://www.starbucks.com/customer/cont a ct_forms.asp?nav=3f

    Please write, call, and fax Starbucks' CEO:
    ATTN: Mr. Jim Donald, CEO
    Starbucks Corp.
    2401 Utah Ave S
    Seattle WA 98134
    Phone: 206-447-1575
    Fax: 206-447-0828

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