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Negotiating for Success 
July 2014 
In this issue...
Tutorial: How much should you disclose?
Blog: State your argument & shut up!
Marty's guest blog: Negotiate throughout the sales process
Fall open course: coming to the Big Apple
Scotwork NA on Twitter
Meet our
lead tutors
Sandy Sbarra
Rich Waldrop
Simon Letchford
Jill Campen
Gaetan Pellerin
Jerry Langlois

Associate tutors

Ananda Laberge 

Ross LaGumina 

John Leehman 

Julie Shen   

 

Open courses Gaetan Pellerin presenting All courses are
Advancing Negotiation Skills (ANS) unless
otherwise indicated.

Parsippany
-Aug. 11-14
-Sept. 9-10 (ANS2)
-Sept. 15-18
-Oct. 6-9
-Oct. 21-23 (SSN3)
-Nov. 10-13
-Dec. 1-2 (ANS2)
-Dec. 8-11

Chicago
Sept. 22-25

San Francisco area
Oct. 27-30  

Houston
-Aug. 18-21
-Nov. 17-20 

Montreal

Sept. 29-Oct. 2

Toronto
Nov. 10-13
 



Inc. 5000
CEO's message: The power of flexibility                            
 

   

Some negotiations may not go your way. Even seasoned professionals don't win them all.

 

So what went wrong? Take the time to figure out what you could've done better. Maybe someone on your team wasn't flexible enough. One supplier recounted its recent failure to secure a major client that wanted a project done for a 50% lower fee, in a third less time and for more staff. The supplier and buyer refused to yield on anything, so both walked away with no agreement.  

 

Looking back, that supplier could've moved its position on the number of people, the duration (by changing the scope of work) and other factors, which may have sealed the deal. And the buyer could've been more realistic in its demands. An open dialogue on their true needs may have uncovered variables that would've made the deal more attractive to both sides. But remember, if a proposal isn't acceptable under any circumstances, then the best position may be to walk away.

 

The lesson here is to be careful about having too many musts and items that are out-of-bounds, because you'll eliminate any circumstances for agreement, and the other side won't be able to give you what you want.   

   Marty Finkle  

 



Marty Finkle, CEO      
  

Tutorial: How much should you disclose?  
by Simon Letchford
   

Most negotiators disclose less than they should, not realizing that disclosure of the right information can build trust and give them more leverage. See the guidelines below. 

 

 

What to disclose 

  • Optimistic but realistic objectives (what a good deal means to you) so the other side can give you what you want.
  • Information that will be revealed anyway--better if volunteered from you in a controlled way with your ideal timing than to have it dragged out of you under duress.
  • Specific, truthful information, which to those on the other side will either be bad news or will lower expectations. Remember, expectation management is an invaluable negotiating skill, and the sooner you pop their balloon (politely), the better.
Learn more. Email Simon.

Blog: State your argument--and shut up!               

You've just made a strong argument to support your side. You follow it with a second argument, then a third...Stop!  

 

Each new argument gets more diluted, continually weakening your position.

 

Even public figures make this critical mistake. See how a New Zealand transportation authority spokesperson diluted his argument in a media interview and essentially shot himself in the foot.

 

Read Mark Simpson's blog.   

 

Marty's guest blog: Negotiate throughout the sales process                            

Learn why incorporating negotiation from the start is essential to satisfy buyers and sellers.  

 

Read Marty's blog in Selling Power Magazine.  

 
Fall open course: coming to the Big Apple                    

 

Thanks to the rising demand for negotiation training in New York City, Scotwork NA will schedule an open ANS course in Manhattan this fall. Stay tuned for the details.

 

Plus, seats are filling up fast for Scotwork's open ANS courses in Parsippany on Oct. 6-9 and on other dates in different cities.  

 

See the schedule on the left and email us.   

Twitter: Follow Scotwork NA
       
Get quick and frequent tips on becoming a skilled negotiator along with perspectives on various aspects of negotiation and related topics.

Follow us @scotworkNA. We invite your comments and insights.
 


Recent tweets


Don't view success as "we win, you lose," an approach that won't lead to long-term relationships.

Develop effective #negotiation wish/concession lists.


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