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Negotiating for Success 
February 2013  
In this issue...
Tutorial: Don't get "funneled" on price
Blog: Negotiating with bullies
Supply chain report
Scotwork Strategic Negotiating
Meet our other
lead tutors

Sandy Sbarra
Rich Waldrop
Simon Letchford
Jill Campen
Gaetan Pellerin

 

Associate tutors

David Boucher

Al Green

Jerry Langlois

John Leehman  

 

Upcoming  
open courses
Rich Waldrop

All are Advancing Negotiation Skills (ANS) unless otherwise indicated.

 
Parsippany, NJ
-March 25-28
-Apr. 9-11 (SSN*)
-Apr. 22-25

Toronto 
Apr. 8-11

Houston 
-Apr. 15-18
-Nov. 4-6 (SSN*)

*SSN: Scotwork Strategic Negotiating
 

CEO's message: A culture of negotiation can increase external ROI

Greetings! 

 

Your ability to effectively trade with those outside your company is often a function of how well you trade with those inside your company. When you embed negotiation into your operations, good things start happening. Colleagues from various departments better understand each other's needs. Decisions are made quicker. And projects get done sooner.

 

Scotwork NA want to help you develop a culture of negotiation in your organization, which can improve internal productivity and increase ROI when dealing with clients or vendors. 

 

As an example, we enabled one firm's sales directors to identify desired outcomes based on their wish and concession lists. They then brought these skills to the entire sales force. Now we're showing them how to closely track each salesperson's behavior to further boost ROI.

 

Talk to us about what a negotiation culture can mean for your organization. And consider learning more about these skills by enrolling in Scotwork Strategic Negotiating (see below).

 

Marty Finkle


Marty Finkle,  
CEO & Lead Tutor


 

Tutorial: Don't get "funneled" into dealing with price
cylinder
A negotiation is like a cylinder, around which issues continually flow.

 

Too often, our negotiations are like traveling through a funnel, where issues only get dealt with as the process unfolds. We wind up dealing with only one difficult issue--usually price--which shouldn't be handled in isolation.

 

Think of each negotiation as a cylinder, where issues can be dealt with and removed from the agenda while other variables can be added from your wish list. So if price becomes part of the final agreement, you have other issues to  help repackage and enrich the deal.  

Scotwork blog: Negotiating with bullies
man and woman arguing

 

When facing a bully in negotiation, should you behave the same way? Each of us has encountered these types of negotiators:  

  • Customer who threatens to give your business to a competitor if you don't give in to what he or she wants.
  • Family member or close friend who behaves as a victim, playing the guilt card.
  • Angry boss when the outcome is not what he or she expected.

Be prepared for bully negotiators. Understand your needs and limits so you can resist the temptation to accept a bad deal under pressure.  Read the entire post from Lead Tutor Gaëtan Pellerin on the Scotwork blog. 

Supply chain report: Outsourcing more? Sharpen your negotiation skills

man and woman working
More outsourcing may be on the horizon for supply chains (article link below), underscoring the need for richer negotiation dialogue.  

 

If your company plans to

outsource major functions, take the time to understand the needs of the remaining departments and individuals. This effort will allow you to negotiate more effectively with vendors and cultivate long-lasting working relationships.    

 

Read article in Supply & Demand Chain Executive Magazine.


And if you are outsourcing more, contact us to discuss the importance of enhancing your negotiation skills. 
Scotwork in the news: Sbarra's article explains how to streamline RFP process

businesspeople at computer
Requests for proposals (RFPs) shouldn't be overly complicated, stressful and time wasters, according to Sandy Sbarra, Vice President and Lead Tutor. 

He lays out the steps for streamlining this process in his featured column, "How to Relieve RFP Pain," in Supply & Demand Chain Executive Magazine
Read article.  
Become more valuable to your team: Scotwork Strategic Negotiating

Sandy Sbarra

Take your negotiation skills to the next level and achieve even better outcomes. Enroll in
Scotwork Strategic Negotiating (SSN), open to all ANS graduates. Learn to:
  • Guide participants through complex strategic negotiations.
  • Explore new ways to analyze and deploy wish and concession lists.
  • Use our new PODEL diagnostics tool to help develop a structured analysis of the negotiation and clarify the next steps.
  • Analyze how the other side perceives you.
Space is limited. See course dates on the left and contact us.
 
 
Stay tuned for more negotiation tips in our next newsletter. 
 And we welcome your feedback!

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