All Alberta Health Services staff, physicians, patients and families are welcome to attend the many educational Telehealth and Webinar sessions throughout PFCC Week. So many great sessions to choose from.
Thursday, Oct 8pm: Webinar
Session: Sharing Your Patient Story with Confidence
Time: 7 p.m. - 8 p.m.
Presenter: Jessica Dollard, Cancer Control Alberta
This presentation is proudly brought to you by the Alberta Children's Hospital (Calgary) Family and Community Resource Centre and Stollery Children's Hospital Family Centred Care.
We would love for you to view with us at
Do your hands get a little clammy at the thought of having an audience? Does sharing your story at a small boardroom table make your heart sound like a drum? Public speaking is something everyone can learn to do (promise!) with a few tips and practice. In an engaging and fun session, come learn to 'fake it till you make it', explore the myths around sharing your health care story publically and take away a few hot tips on how to speak confidently in public.
Other sessions you may be interested in include:
Monday, Oct. 5: Telehealth
Session: Why Stories Matter: Building Community, Discovering Wisdom & Inspiring Change in a Health Care Setting
Time: noon - 1 p.m.
Presenter: Michael Lang, Msc
View it at these locations:
University of Alberta Hospital Room: 5C1.19
Presenter: Michael Lang, Msc
In this fun and engaging presentation, Mike Lang will use his own experiences and the stories of other patients and professionals to explore why stories matter to the future of health care. He will also provide practical tips and tools about how to share meaningful stories in a professional health care setting. Attendees will leave with a strengthened appreciation for the power of story and practical ideas about how to incorporate storytelling in their everyday health care practice.
Tuesday, Oct. 6: Webinar
Session: Cultural Safety: Improving the Patient Experience for the Sexual & Gender Diverse Population
Time: 11 a.m. - noon
Presenters: Tammy Troute Wood, Heather Cobb, Marni Panas
View it at these locations:
This workshop will explore how to better work with, support and advocate for patients who identify as sexual or gender diverse. Participants will hear personal experiences and stories, learn terminology and theory, and discuss what you can do as a caregiver to improve the health care experience for this often marginalized and vulnerable population.
Wednesday, Oct. 7: Webinar
Session: The Impact of Storytelling: Reflections from the Good News Initiative & Value of Positivity
Time: noon to 1 p.m.
Introduction: Deborah Prowse, Q.C., Alberta Health Advocate
Presenters: Kait Cooper, Consultant, Engagement & Patient Experience and Saugata Chakraborty, Senior Consultant, Engagement & Patient Experience
View it at these locations:
We are pleased to welcome Alberta's Health Advocate, Deborah Prowse, Q.C. as part of this webinar. Prior to introducing the speakers for this session, Deborah will be sharing some of the important work she and her team accomplish in the office of the Health Advocate and the strategic relationship between her office and AHS Quality & Health Care Improvement.
Thursday, Oct. 8am: Telehealth
Session: Cultural Safety: Improving the Health Care Experience for Alberta's Diverse Aboriginal Population
Time: 10 a.m. - 11 a.m.
Presenter: Chelsea Crowshoe, Senior Advisor, Aboriginal Cultural Competency
View it at these locations:
This session will explore how to better work with, support and advocate for Aboriginal patients, clients and families. Participants will gain a better understanding of Aboriginal health, learn terminology and impacts associated with Aboriginal health, and discuss what you can do as a caregiver to improve the health care experience for the Aboriginal population. Objectives for this session are:
* Understand SDOH impacting Aboriginal populations
* Explore terminology associated with Aboriginal populations
* Understand concepts of the cultural safety continuum
* Gain skills in creating a culturally safe environment for Aboriginal people.
Friday, Oct. 9: Telehealth
Session: Compassion & Empathy: The Importance of Being Heard
Time: 11 a.m. - noon
Presenter: Jauen Macen, Chaplain
View it at these locations:
Compassion and empathy in health care, or anywhere else for that matter, are only possible to the degree to which one is willing to engage: with the person, with their life stories, with their illness narratives-and with one's own self in response. Deep listening and attention lies at the root of compassionate care. Stories are powerful and their power comes from being shared, heard and responded to with mindful care. In this presentation, Jaeun will share stories drawn from her own practice and experiences that illustrate the powerful effect that being heard can have. Jaeun will share some practical ways in which we can encourage the sharing of stories and enhance our ability to listen deeply.
For more detailed information on these events and to learn more about the presenters please click here.
Join us October 5, from 9 am - 4 pm for an open house at the Family Room 4H2.02 at the Stollery Children's Hospital. There will be the chance to mingle, participate in some family centred care activities and enjoy some food. This event is family friendly so feel free to drop by with your little ones.