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A Primer on Family Centred Care
December 2014
Year's end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us. Cheers to a new year and another chance for us to get it right.
- Oprah Winfrey
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Each month, we will introduce you to members of the Family Centred Care Council and NICU Family Advisory Care Team. This month we feature our newest staff member to join the Family Centred Care Team.
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MEMBERSHIP CORNER - Jasmine Rosentreter
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 | Social Worker, Family Centred Care Team |
What brought you to the Family Centred Care Team? I thoroughly enjoy working with parents and families in the hospital. To be a part of the Family Centred Care Team allows me to work with families from a different perspective! What is one thing that you would like network members to know about you? I am eager to work with everyone on the Team and Council! Also I am a bit competitive - I did competitive swimming for 13 years. What is something that the FCCC has done (past or present) that you are most excited about? As a social worker throughout the hospital, I found the whiteboards to be so nice for both families and staff. It creates a nice way that all staff and families can communicate - and to remember names since there are always so many names to remember! |
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Did you miss a couple editions of the Stollery Family Centred Care Primer? Do you want to re-read about some the great accomplishments families, staff and physicians have been able to make working together?
To view previous editions, since January 2013, just click on this link:
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ONLINE FCC NETWORK MEMBERSHIP APPLICATION
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Do you know anyone who would be interested in being part of the FCC Network? We've made it easier than ever to join!
Forward this primer by clicking:
Interested members can apply online or on their Smartphones or tablets by clicking on the following link:
Or by scanning the bar code above!
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Celebrating Another Full Year of Family Centred Care
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Family Centred Care Christmas Party
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VOLUNTEER OPPORTUNITY:
Family Bedside Orientations
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"I don't feel so alone. It helps to know that other families have felt the same way." - 5G4 parent after a visit from a Family Mentor
In the five weeks since Family Mentors have begun visiting inpatient families on 5G4, 21 visits have occurred and the response has been very positive. Families have indicated that the practical information provided to them including parking information and use of the whiteboards as a two-way communication tool has made their hospital stay a bit easier. As well, families have taken comfort in knowing that other families have experienced many of the same feelings and emotions as their own and have indicated feeling validated in how they have been approaching their child's care. Some families have requested another visit from a Family Mentor recognizing the benefits they received from their initial visit with a peer family. 5G4 Staff have also started to recognize the value of Family Bedside Orientations and have begun identifying families they feel could benefit from a visit. As one staff commented after a recent Family Mentor "calming one stressed family down through a Family Mentor visit means calming the whole unit down." Not only do visits benefit the family, they benefit the staff and essentially the whole unit. Volunteer Family Mentors are still needed to ensure that all inpatient families needing a visit are seen. All Family Mentors must complete Peer Support Training prior to meeting with families. If you have completed training and are ready to start as a Family Mentor, contact Christie for more information. If you have not completed training and are interested, contact Christie at the link above or see our January primer for information about our next peer support training in February.
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THE DONOR DIFFERENCE: Stollery Children's Hospital Foundation Video
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 Every contribution to the Stollery Children's Hospital Foundation has a life-changing, positive impact on sick and severely injured children and their families. The Donor Difference, a video recently created by the Foundation highlights the impact donors make. Take the journey through the Stollery to learn more about how donors help keep this amazing hospital world-class.
A Special Thanks go out to:
The Families from the Family Centred Care (FCC) Council: Jodie Craven, Allan MacDairmid, Alison Martins;
And especially to the Foundation for their continued support of Family Centred Care at the Stollery.
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PASSION FOR HEALTH: NICU Family Advisory Care Team Family Member recognizes a special NICU Nurse:
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Passion For Health initiative and their Because You Cared series provide a vehicle for Albertans to say thank you to AHS staff who have made a significant difference in their lives. The gratitude from patients comes unexpectedly to the AHS health professionals being recognized. Through some covert operations, those unexpected moments are captured through this video series.
This time the Because You Cared video series features a surprise thank you for one special NICU nurse. Sarah Topilko and her family returned to the Royal Alexandra Hospital to thank a neonatal intensive care nurse who provided them extraordinary support four years ago when their first child was born after only 27 weeks gestation.
Click here to View the Because you Cared Video
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TRANSITIONS OF YOUTH TO ADULT CARE SYMPOSIUM: MARCH 12, 2014
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 The Stollery leadership team in collaboration with the University of Alberta Hospital Kay Edmonton Clinic
leadership is inviting key stakeholders - youth, young adults, families, clinic and inpatient staff from Edmonton Zone hospitals, as well as Home Care and Community staff from both pediatric and adult environments to the
Youth to Adult Care Transition Symposium
on Thursday, March 12th, 2015
from 8 am to 4 pm
at Lister Hall
The purpose of this symposium is to:
- learn about other Canadian youth to adult care transition programs,
- adopt a transition program for implementation and
- discuss current transition practices, successes/challenges and action plan for improving the transition process.
The day will feature key note speakers and presenters from Sick Kids' Good to Go transition program, BC Children's Hospital ONTRAC transition program and Alberta Children's Hospital Well on Your Way transition program.
Click here for more information
Or
Click here to register
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The AWESOME PROJECT: an initiative of a caring sister to erase the "R word"
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"Not only should we respect people with differences but we should realize how they enlighten everyone."
- Karleen Rutter 
The Awesome Project is a campaign aiming to bring to light the damaging consequences of using the word "retarded".Fifteen-year-old Karleen Rutter, first presented her movement to her junior high school leadership conference, and with the assistance of Qi Creative, created an inspiring video utilizing Karleen's family's story as an example of how one can "embrace and learn from diversity".
In this video Karleen shares the story of her 12 year old brother Jed and with her family's journey inspires a movement to abolish the "r-word", and begin to see the awesome in everyone.
Click here to view the video and read her speech
Karlene and her family are active members of the Stollery Family Centred Care Network, having presented their story in numerous venues. Congratulations Karlene on this awesome project!
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PICU Nurses Orientation
On December 3rd, Karen Klak and Delona Baldwin presented their families' stories to 12 new PICU nurses. Some great learning was done around how to support families and remain family centred in their work as nurses in an intensive care environment.
SNELP (Stollery Nursing Entry Level Program)
Family Centred Care Council members Amanda Proctor and Anne-Marie Paquin, teamed up with a Clinical Nurse Educator, the Stollery Chaplain and a child life representative to share their experiences around Family Centred Care to 10 nurses new to the Stollery inpatient units.
Thank you all for sharing your personal stories. As always, these experiences continue to have a great impact on the staff joining the Stollery.
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