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Hello everyone! This month's Competency of Effective Supervisors is Decision Making. This is probably one of the most challenging of competencies for a young, new supervisor. There is so much risk, both real and perceived; but along with that comes the opportunity to effect positive change for the organization and show leadership. Decision making is a learned skill and should not be entered into without some tools. It's far too easy to make changes and decisions that address only the symptoms. It's critical to clearly identify the problem or issue to be addressed and what underlies the need for a decision before moving on to options. If your decision is designed to solve a problem, you must first identify the problem and its causes. If you are making a decision about a new initiative or a change, you must be clear about the outcome goal of the decision and its necessity. This month we provide some suggestions and steps for making good decisions in the workplace. Also, we offer a very successful Problem Solving and Decision Making course which can be modified to the needs of your organization should you or your staff need more.
In the summer, many of our clients slow down a bit as more staff are taking vacations; so it seems a good time to implement some staff training. I say this because part of the summer mood is relaxing and rejuvenating. Perhaps this is brought on by students being out of school, but I think as adults we still seek the opportunity to relax and rejuvenate. As you make your summer relaxation plans - consider a little professional development to rejuvenate the leadership in your organization. We are offering 3, 5 and 12 course Supervisory Skills programs at a deep discount for the summer months. Check the website for the full list of Supervisory Skills courses available (www.ascendtrainingsolutions.com).
Enjoy your summer preparations!
Sue
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Competencies of Great Supervisors: Part 6, Decision Making
Our article series, Competencies of Great Supervisors, continues this month highlighting the universal and sometimes daunting challenge of decision-making. Business leaders are continually called upon to make many decisions in the workplace that affect the bottom line, as well as themselves and others, so they must be willing and confident in their ability to do so. Â Read the full article here
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Spotlight on Problem Solving and Decision Making
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 We recently developed a fully custom Problem Solving and Decision Making course which was taught as an elective in a Corporate Leadership Certificate program. The course was six weeks of approximately four hours per week, partially online and partially "on-ground." The course took the class through the stages of problem identification, cause identification, brainstorming possible solutions, evaluation of possible solutions and implementation options. At each stage we used a variety of tools to develop a deeper understanding of the process and the problem to be solved. Each student identified a specific problem at the beginning of the course and applied the tools and principles to his or her problem each week. The class culminated in a presentation of the final decision and the analysis underlying it. There was a lot of interaction in this course as we worked through the tools each week in teams. It was also fascinating to see the diversity of choices of tools the students made in making their decisions or solving their problems.
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Include Your Team!
Whenever appropriate, do include your team or group members in the decision-making process. Full Article
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