THE  LEADING  EDGE: WHAT MATTERS

Volume 3 Issue 6 

Dec. 2012


Leadership Development Services
Year End Wrap Up

 

Wrapping gifts is not the only kind of wrapping that many of us find ourselves doing at this time of year. As Leadership Development Services wraps up 2012, we find ourselves reflecting on the highlights, new developments, exciting ideas, and what is in the pipeline for 2013.

Highlights Highlights

 

This was a year of busy travel, both internationally and across the country. South of the border we were involved with CEMEX Mexico in developing and rolling out a mentoring program for their high potential/high performers. During their pilot year we had an opportunity to coach mentors and track their progress as their program unfolded. Although we frequently work in Canada, this year was our first time in its beautiful capital, Ottawa. We received a warm welcome from the Ottawa-Carleton District School Board.

 

Our domestic travel included repeat trips to client sites, helping raise the standard and level of mentoring practice within organizations and creating a continuum of innovative mentoring learning experiences. We've added another NAVSEA (US Navy) base to our client roster. In Dahlgren, Virginia, mentors and mentees attended our six workshops. Our work at Children's Hospital of Central California continues with a second-year launch. Once again we had the privilege of working with 30 amazing palliative care physician leaders from around the world who were selected to participate in a leadership program sponsored by the International Institute of Palliative Medicine.

 

Our client base expanded to include more diverse and complex organizations. We focused more directly on medical leadership development this year by devoting the October issue of The Leading Edge exclusively to the needs of physician leaders, executive and director level hospital administrative leaders and medical staff leaders. We worked with a number of university medical school faculty in the US and Canada. Lois was on the keynoting circuit and presented a symposium and physician workshop in honor of the amazing Dr. Joseph Mangos, Vice Chairman for Academic Affairs at the University of Texas Medical School in San Antonio.

 

Webinar2
We extended our virtual reach by presenting a number of internal and external webinars to global audiences, which enhanced our capacity and skills in virtual consulting and training.

 

In The Pipeline: Coming AttractionsPipeline

In the works this year is our new Goal Setting Playbook for mentoring partners. We are excited about the value and practicality of this new resource. We promise to respond and offer support if you are willing to share your examples of goal setting struggles.


Mentors must develop their competency as facilitators. This is often quite challenging as many mentors see their role as "giving the answer." Lory has developed a tool to help mentors get past this habit, which she calls "PASS on the Learning." More details to follow in the year ahead. It is easier to recognize leadership presence than define it, which makes it challenging to help a new or emerging leader grow their presence. We are thinking about ways to make this easier for our coaching clients, mentors and mentees. We anticipate writing an article filled with practical tips on this topic.
Mentoring You and Me 
We are revamping Raising the Bar on Your Mentoring to include step-by-step self assessments and tools to fast track the development of mentors in their role.


We continue to explore the role of context in a mentoring relationship. Lois is captivated by this concept and its intersection with learning. We are sure she is brewing another article on this topic.

Our previous blog  MentoringExpert is going to be rebooted. This time it will feature a question and answer format.

Watch for Lory Fischler's article in the April 2012  Physician Executive Journal.

  

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Browse through The Leading Edge Past Issues 

New Developments: Tools, Resources and WorkshopsNewDevelopments


As our clients grow their mentoring programs, we are receiving requests for more advanced mentoring training for experienced and veteran mentors. As a result, we've created additional mentoring resources that zero in on the deeper work of mentoring that experienced and veteran mentors seek. 

webinar revb  

This January, in celebration of National Mentoring Month, take your mentoring, or your organization's mentoring, to a whole new level with The Mentoring Excellence Difference: A Short Online Course with Dr. Lois Zachary! 

 

Taking Your Mentoring Practice to the Next Level is a new workshop that focuses on skills and practical tips in three areas that make a real difference: relationship building with a focus on trust, goal setting and achievement, and feedback. 

Levels of Conversation REV    

 

Mentoring excellence can only be achieved when mentoring partners engage in continuum of good conversation, yet our research indicates that staying in conversation can be problematic. This year we developed our Levels of Conversation model to help mentors and mentees collaboratively engage in meaningful conversation. We developed illustrative case studies and role-plays to help facilitate their learning.

 

As part of our work to help mentors and mentees deepen and advance their relationship, we launched our Mentoring Success: Six Conversations That Make a Difference webinar. In it, we present a series of models, tips and role-play examples. Participants are able to listen in and reflect on mentor/mentee conversations and apply their own insights.

 

Questions frame conversations and asking the right question at the right time is an important element in helping mentees learn. We've created a Probing Questions Reference Sheet that offers a set of questions mentors can ask to enhance conversation throughout the mentoring relationship.  

 

Reflection is key for personal growth and development. This year we developed a tip sheet entitled Reflective Questions for Mentees that offers a series of reflective questions to help mentees drive their thinking and spark conversation with their mentor.

 

One organization's mentoring challenge became a better solution for all of our clients. When their mentees struggled giving feedback to a senior leader, and their mentors were reluctant to give candid feedback that might compromise the relationship, we responded by creating Feedback: a Seven-Step Process. These steps guide mentors and mentees in how to give feedback to a mentoring partner. Both models (one for mentors and one for mentees) include real world examples to demonstrate how to apply each step.

 

When one client wanted a tool for tracking mentoring progress, we created our Mentor and Mentee Assessment Tool, which helps mentoring partners stay on track and benchmark their practice against the 10 best practices in mentoring. This handy tool is useful throughout a mentoring relationship as a way to track mentor competency. It can be used early in the relationship and later on as a success measure.

 

Pocket Toolkits  

Our most popular resource, our Mentoring Excellence Pocket Toolkits look better than ever, thanks to our publisher, Jossey-Bass, who gave these on-the-go references a much needed facelift. We are getting positive feedback about the practicality and quick access these resources provide for both mentors and mentees.

 

Back HomeExcitingIdeas

 

Our subscriber lists to our e-letter, blogs and social media sites has tripled over the past year.

 

Our support staff has acquired new skills and capabilities that allowed us to do more and become more efficient.

 

Lois and Lory continue to write about practical tips. See Lory's T&D article "Learn To Get What You Want," Lois's most recent article in T&D, A Little More Conversation; and an article Lois and our colleague and strategic partner, Michael Miloff wrote Mentoring to Develop Strategic Leaders.  

 

Leadership Excellence Banner  

Once again, we were listed on Executive Leadership's Leadership 500 list. We were positioned as #16 in the Independent Consultant Category along with colleagues like Jim Collins, Marshall Goldsmith, Tom Peters and Chip Bell. We appreciate the shout-out and recognition.   

It's a Wrap!  

 

Our team at Leadership Development Services would like to thank you, our readers, for your continued support. We wish you Happy Holidays and a Joyous New Year filled with health, happiness, and spectacular success!  

 

From the Leadership Development Services Staff

Staff at Leadership Development Services

  

We help individuals and organizations achieve excellence through leadership development. To do this, we provide customized training, facilitation, consultation, and coaching services (on-site and virtual) that improve the quality of leadership and mentoring. We partner with clients to create sustainable mentoring support structures and processes and roadmaps for creating a mentoring culture. We offer innovative and comprehensive leadership development programs to enhance individual and organizational learning and accountability. Our long-standing relationships with clients around the world are  testimony to our ability to facilitate results that matter.