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NCIBA Newsletter
APRIL (and Early May) 2014
In This Issue
California Bookstore Day!
Tech Survey and Tips
Maggie Castanon Memorial
Bookseller Sets Handselling Record!
Poem a Day Videos
Classifieds
Sales Rep Update
Join Publisher Promotion Program
We Are Most Appreciative of the Support Given To California Bookstore Day By:

James Patterson
 
Lisa Brown

The Penguin Group

HarperCollins

McSweeney's

Random House

Chronicle Books

Scholastic

Little, Brown

Litographs

Baker & Taylor

Ingram

Farrar Straus Giroux

Picador

3 Fish Studios

American Booksellers Association

































































































































































































































































































Sales, Spirits Soar on
California Bookstore Day

Well, That Worked!
While feedback is still arriving, it's safe to say that California Bookstore Day was a big success for participating bookstores up and down the state. The word was out, spirits were high, and bookstores were mobbed.

Dozens of stores reported surpassing sales from the first Saturday last year, many within the first 2-3 hours of the day, and overall increases of 50% and more were not uncommon!

Here is a sampling of comments that began arriving in NCIBA's email by 12:00.

It's noon..... we're past last year now... 10 hours to go!

(Three hours later) We have doubled last year - 7 + hours to go!

We passed last year at noon. Now 100% up.

We blew past last year's number by 12:15 today.


Surpassed Saturday, May 4 sales between 2 -3 p.m. Fun surpassed at 10:15 am!


All our events were packed, and we doubled our sales from last year (which was a big day!) Ha!

We almost tripled sales from last year. So cool to have a line out the door before the store opened.

We out-sold last 5/3 by 4 o'clock. By the end of our at 10, we almost doubled out money!

We passed last years sales numbers around 3pm. However, in the 9 - 10 am hour we normally do about $200 - $300 in sales. On CBD we did $3,200.

Kepler's inviting CBD display table

Many stores also reported visits from first-time customers as well lines in front of the store at opening. One bookseller noted that average first-hour Saturday sales at her store were in the $200-$300 range; on California Bookstore Day, the first hour produced $3200 in sales.

We don't know yet which of the specially-produced items were the most popular, although the Neil Gaiman book attracted the most collectors. Interestingly, anecdotal store reports show differing levels of sales for almost all the CBD pieces, although the Literary Map has been mentioned most often as the item stores wished they had ordered more of.
Author/illustrators Lisa Brown (left) and Wendy McNaughton created hand-drawn bookmarks at Green Apple Books

One thing we do know for sure is that social media works.
We were pleased with the coverage the event received in traditional media (including a national story in the Christian Science Monitor), but it was hardly
overwhelming. On the other hand, bookstores' outreach to their customers via email, Facebook, Twitter, and more was extraordinary, and the message spread as authors, publishers, bloggers, and book fans of all stripes passed the word along.

 

The CBD special items also served as linchpins for the effort, providing ongoing opportunities to talk about the day - both in words and pictures.
You can find lots of examples on the Twitter feed on our website, as well as our Facebook page.
 
As is always the case with any NCIBA activity, this was truly a group effort. Pete Mulvihill gets credit for not only coming up with the idea but remaining fully involved with the planning and implementation, and Samantha Schoech deserves kudos for producing an event that kept re-creating and re-defining itself as we added the likes of self-publishing, stencil wood purchasing, distribution, and cat herding to her job description. This was a huge organizational challenge and one that she handled with professionalism and (most days) minimal stress.

NCIBA administrator Elsa Eder added CBD bookkeeping and invoicing to her regular duties, while the NCIBA board of directors held packing parties for items distributed by NCIBA and served as an invaluable sounding board for almost a year. Bookseller Zack Ruskin built and maintained the CBD website, and SCIBA executive director Andrea Vuleta kept Southern California booksellers informed and engaged.

At Pegasus Books, customers earned 15%  off an item just by getting their picture taken.

On the publisher side, everyone who participated in creating merchandise and giveaways for the day was enthusiastic and supportive, even when we didn't really know what the heck we were talking about. Of note - Scholastic absorbed the cost of producing and printing the Brian Selznick print, and Penguin donated their Michael Pollan recipe box proceeds to NCIBA. Baker & Taylor, meanwhile, covered the entire printing bill for our joke book, a $4500 gift.

We were also most grateful for a $15,000 grant from James Patterson and generous financial support from ABA as well, not to mention the hundreds of book lovers who got this project off the ground by collectively contributing more than $13,000 to our Indiegogo campaign last summer.

There were many other contributions, both large and small, from booksellers, sales reps, publishing executives, and others. Not surprisingly, California Bookstore Day was a showcase of the independent bookselling community at its finest.

New Tech Committee Creates Survey, Offers "Tech Tips"
Thanks to all of you who filled out our tech survey last month. for those of you who haven't yet, please take a couple of minutes to do so now. The feedback we get  will better inform us moving forward and help us offer services and education of value to the membership.

One new feature we'd like to introduce in the newsletter a monthly "Tech Tips" column that will offer suggestions and advice. We'll try to answer questions you send in and solicit tips from the membership. And to start things off, here are not one but two inaugural Tech Tips dealing with Edelweiss:

From Christin Evans, Booksmith:
Benefits to Training your whole staff on Edelweiss

The electronic catalog Edelweiss is nearly all grown up and is ready to be used by everyone.  Bookstores who train all staff on Edelweiss report real benefits. First, anyone can sign and register for a free account to discover information about soon to release titles.  Pro tip: if you would like all staff to have access to sales rep notes sent to the buyers, you can also create a login associated with your bookstore to share will all of your booksellers.  This latter approach facilitates communications about titles staff members are interested in & would like to feature, tag sharing (used to create lists for displays and send messages to buyers about interest). 

But perhaps the largest benefit of all, it gives your staff an opportunity to peruse digital ARCs which have in recent past included Eggers' The Circle, Strayed's Wild, and currently feature's Nesbo's Son among many other soon-to-be popular titles. 

For more information on how to set up an Edelweiss login go here: Or, contact former bookseller/buyer Joe Foster at Above the Treeline: jfoster@abovethetreeline.com.


From Nici McCown, Bookshop Santa Cruz
Here at Bookshop Santa Cruz we've been slowly increasing the number of store roles that use Edelweiss regularly, but starting this January we made a large push to give access to encourage everyone on staff to become familiar with the system. Our primary goal was to increase the number of IndieNext submission from our store and we achieved this by encourage floor staff to use Edelweiss to browse digital review copies and to browse for forthcoming titles they would like to read.

We have store eReaders staff can check out and we set up a system to try to make sure physical advanced copies got to interested staff readers as quickly as possible. We also offered rewards and recognition for submission and selected reviews. The majority of staff post their reviews on Edelweiss and our marketing team uses Edelweiss' Community features to access this wealth of book love and feed it into the website, social media, and other publications.

As the coordinator of this initiative (and a member of the marketing team) I've noticed that beyond exponentially increasing our IndieNext submission, this push has resulted in a rise in the general level of enthusiasm for new releases. We have more people enthusiastically talking about books as they land on the shelves; more staff recommendation shelf-talkers ready on release day; and more ahead-of-publication reviews to post to social media (which makes authors and publishers ecstatic).

Memorial Service May 11- Details Below
Random House Remembers Maggie Castanon
Maggie Castanon, our beloved friend and former Bay Area Random House sales rep, passed away two weeks ago after a brief illness. She had just celebrated her seventieth birthday last December.
 
Maggie was more than a colleague to many of us in sales, publishing and bookselling. She was a lover of books, people, family, and her community. Her unique brand of vibrant optimism was a source of warmth and joy for all of us -- in tough and uncertain times, Maggie was the loving force that brought us together, and lifted us up. Her unfailing passion and generosity was the beating heart of the sales team.
 
Maggie laughed, Maggie danced, Maggie listened, and most of all, Maggie always made everything better. She was entirely unconventional - the first woman sales rep at a company that was, until she arrived in the early 70s, perhaps a bit buttoned-down. Maggie had a way of making people feel they could change, and become their best, fullest, happiest selves. We will always be grateful for her friendship and support. We will all miss her amazing magic.
 
Maggie was diagnosed recently with liver cancer; she passed quickly and without pain. Her ashes will be scattered in the Pacific Ocean, and a memorial service will be held at 1 pm on Sunday, May 11th at Putah Creek Park on UC Davis campus. Here are directions:

Condolences can be sent to her daughter:
Amalia Castanon-Hill
527 Oakland Avenue
Oakland, CA  94611

 In lieu of flowers, contributions in Maggie's memory can be made to the Charlotte Maxwell Complementary Clinic, a women's health organization, where Maggie volunteered and served on the Board. www.charlottemaxwell.org 

We will be funding a scholarship to send a NCIBA bookseller to Winter Institute.
 
Maggie was fiercely proud of her children, and fiercely proud of her Random House family. We who were privileged to know her will always remain fiercely proud of her.

Books Inc. Bookseller Sets Handselling Record
Books Inc. recently threw a party for one of their booksellers, Bill Ditto, who works at the company's Marina store in San Francisco. The celebration was held to honor Ditto for setting the company record for most books handsold by a single bookseller out of a single location - 5,000 copies of David Benioff's City of Thieves. The accomplishment also earned Bill a letter of thanks from the author himself, who wrote:

"How did you do that, Bill? What drug did you slip these poor, innocent book buyers? What the hell did you tell them? Is is true you threw the novel at someone and he ended up buying it?

"WHAT? How did that happen? Anyway, this is a long-winded way of saying thank you. I'm stunned and grateful and gratefully stunned. The realization that someone out there is so passionate about my book that he convinced 5,000 strangers to give it a try - well, you've given me a wonderful gift. I only hope the novel is worthy of such a brilliant proponent, or else 5,000 angry strangers will hunt you down."

Nice going,  Bill!

A Poem a Day For National Poetry Month
 For National Poetry Month, Diesel, A Bookstore created a  dedicated Poetry Newsletter that included their annual daily bookseller poetry videos. Check it out the videopoems here.

CLASSIFIED ADS

STORE FOR SALE

We opened a new store a few months ago and just remodeled. We now know why everyone says "you can't be in two places at the same time". We have tried and failed! We would like to sell our 2nd store which is about 45 minutes from the first and get the 2nd part of our life back. It is located in an "up and coming" mall(the mall is spending millions on refurbishment) in the Fremont - Newark area of California (East Bay). It has 2800 sq ft of selling space, Pos system, inventory, new carpet and a fireplace! The back room is huge and could be used for a web business. If you have bookstore experience and are ready for your own store, this might be just the opportunity. We will work terms with anyone who has good financials. Please contact Brad or Cinda at 408-778-6467.
BOOKSHELVES WANTED
Variety of sizes needed.  Seven foot height max.  Lower half, or third, sloped out.  High quality construction.  Need photos and dimensions.

Matthew Sundt, Proprietor
OLD CAPITOL BOOKS
559 Tyler Street  
Monterey,  CA  93940
831-333-0383

Sales Rep Update
Lise Solomon from Karel/Dutton rep group has a new email address and new fax number:

lise.solomon@sonic.net
510-900-1088

Booksellers Invited to Join Publisher Promotion Offer Program   
The New Atlantic Independent Booksellers Association (NAIBA) and NCIBA are inviting bookstores from all regions of the country to take advantage of a new program that aims to make booksellers' weekly ordering more efficient and profitable. Booksellers who sign up for the NAIBA Promotion Offer Program through NCIBA (just send a note to hut@nciba.com) will receive an Excel document via e-mail every Monday morning listing current publisher promotions. The e-mail will feature upcoming and ongoing promotions that affect ordering and potential sales.

Publishers can submit their promotions on Wednesdays via a Google Docs form.

"This is another example of how a common problem faced by booksellers was solved simply because a bookseller was at a meeting and mentioned their wish for some industry efficiencies," said NAIBA Executive Director Eileen Dengler. "NAIBA did it last year with the Publishers Advocate program (where booksellers receive marked-up Edelweiss catalogs) and now the Publishers Offer Program. It demonstrates the value of our trade associations and what we do to help our members."