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Recorded Webinar Information
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Texting and E-mail: Communication Options with Patients to Meet Their Needs and Desires under HIPAA Rules
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Recorded on November 10, 2015
This webinar focuses on the rights of individuals to communicate in the manner they desire, and how a medical office can decide what is an acceptable process for communications with individuals. Speaker Jim Sheldon Dean explains how to discuss communications options with individuals to best meet their needs, while preserving their rights under the rules.
Watch this webinar to:
- Find out the ways that patients want to use their e-mail and texting to communicate with providers, and the ways providers want to use e-mail and texting to enable better patient care
- Learn what are the risks of using e-mail and texting, what can go wrong, and what can result when it does
- Find out about HIPAA requirements for access and patient preferences, as well as the requirements to protect PHI
- Learn how to use an information security management process to evaluate risks and make decisions about how best to protect PHI and meet patient needs and desires
- Find out what policies and procedures you should have in place for dealing with e-mail and texting, as well as any new technology
- Learn about the training and education that must take place to ensure your staff uses e-mail and texting properly and does not risk exposure of PHI
- Find out the steps that must be followed in the event of a breach of PHI
- Learn about how the HIPAA audit and enforcement activities are now being increased and what you need to do to survive a HIPAA audit
Recording password: 800577rec1115411
(You'll also need to enter your name, email and phone number to view the recording.)
Jim Sheldon-Dean is the founder and director of compliance services at Lewis Creek Systems which provides information privacy and security regulatory compliance services to health care entities. He serves on the HIMSS Information Systems Security Workgroup, has co-chaired the Workgroup for Electronic Data Interchange Privacy and Security Workgroup, and is a recipient of the WEDI 2011 Award of Merit.
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