February 3, 2015 STAY CONNECTED:
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A Passion for Service
Bill Drury is a man with a passion. He is on a mission to help businesses create lifetime loyal customers. On Thursday, May 7th he will present an action-packed 1/2 day seminar with proven strategies and techniques to help everyone in the company win customers and reduce lost sales.
Some disturbing service facts:
FACT: 96% of unhappy customers never complain about discourtesy, but 91% of them will not buy again from a business that offended them.
FACT: Customers who encounter poor service tell an average of 11 other people about their bad experience.
FACT: 68% of customers who stop doing business with a company do so because of perceived indifference -- nobody cares.
FACT: Courting new business can cost up to five times more than strengthening relationships with current clients.
We've heard fantastic feedback about this program!
Your investment is only $99 per attendee or $89 for five or more if you register by Thursday, April 30th. Late registrations are $119 per attendee or $109 for five or more. Call the Chamber at 253-851-6865 to reserve your spot!
Zig Ziglar, America's number one motivator says:
"...Bill has conducted over three hundred seminars for the Zig Ziglar Corporation -- we always got good reviews. He knows what he is talking about. He has an excellent style of delivery. Your people and your company will be better off after hearing Bill Drury."
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Please welcome New Ambassador:
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BECOME A
CORPORATE PARTNER
Click HERE to learn what a Corporate Partner is or contact the Chamber at
253-851-6865
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A MESSAGE FROM THE PRESIDENT
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It's a really Blue Monday.
Just 36" was all that separated the Seahawks from being crowned Super Bowl champions on Sunday. I remember everyone jumping up and down, screaming and celebrating because we were going to win! Then, just like daily life, something unexpected happened that changed everything.
I'm reminded of the many times in business that plans are made and executed only to find something unexpected occurs that throws us off our game. The Seahawks are a great team and I expect them to recover and remain at the top of NFL Football for years to come. The big question is would you recover if something major changed in your business model? The lesson we all learned in that final 30 seconds of the game is that no matter how well you prepare unexpected things can happen and how you deal with those setbacks will determine future success.
This is the beginning of a new year have you checked your business plan lately? Wouldn't this be a great time to meet with someone that has considerable resources available to see how you might stack up against adversity in whatever form it might take?
Your Chamber sponsors a mentoring program with SCORE that's free and available to anyone interested in getting help evaluating their business from top to bottom. If you would like to take advantage of this program contact us at the Chamber to schedule an appointment. Reviewing your business plan might not guarantee your success but it will certainly help you to be ready for the next big play!
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7 Time Olympic Gold
Medalist
Amanda Beard will share stories from her journey growing up in the spotlight as an Olympic athlete and mother as well as her involvement within the Gig Harbor Community.
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Overcoming the Fear of Failure
Aaron Trolia has much knowledge to share about overcoming fear of failure, rebounding after your path changes, maintaining confidence and vision when circumstances are otherwise bleak and knowing who you are regardless of what you're doing or where you're at.
| Public Affairs Forum
Where: 2909 14th Avenue NW Gig Harbor, WA |
When: Thursday, Jan. 5th
Time: 11:30 AM - 1:00 PM
Where:
12606 54th Ave NW
Gig Harbor, WA
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Join us in welcoming new member Larry Schlosser with John L. Scott to the Chamber.
When: Wed. Feb. 11th
Where: Chamber Office
3125 Judson Street
Time: 12:30 PM
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Free Advice, Free Help, Free Mentoring.
The program was put together for you, chamber members. SCORE mentors are ready to help you at the Chamber office every Wednesday with topic or issue you may be dealing with.
Take advantage of this free service!
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Go Red with Cascade Eye & Skin Centers
We are a proud sponsor of the American Heart Association and would like to join us for an evening of fun at our annual Go Red event, featuring both a live and silent auction.
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How to Succeed in Business Without Really Trying
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MEMBER EVENTS & ANNOUNCEMENTS
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Upcoming Events February 11 Peninsula Society Member Event
February 19 Concert with Michael Nicolella, Guitarist for Seattle Symphony
March 15 Outside the Lines Exhibit Ends
March 19 Acoustical Concert with The Beatniks
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Dine out to remember our fallen.
A fundraiser to benefit the Tacoma-Pierce County Chaplaincy - The Tacoma-Pierce County Chaplaincy partners with 28 Police and Fire Emergency Personnel agencies in Pierce County on crisis scenes to support victims, emergency personnel and families in need of emotional and spiritual care.
When:
Tuesday, February 3, 2015
Where:
Domino's Pizza
4800 Pt. Fosdick Drive NW
Gig Harbor, WA
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3125 Judson Steet
PO Box 102
Gig Harbor, WA 98335
253-851-6865
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Warren Zimmerman
President/CEO
Jamie Taylor
Communications Specialist
Tracy Patton
Membership Services Representative
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Elinor Reiley
Membership Development
Vicki Entze
Bookkeeper
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This is your Chamber. Tell us how we are doing.
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