Your Resort Management System
Saying YES to RMS


The Resort Management System provides property managers both large and small with a versatile Reservation Booking system, Advanced Accounting, Maintenance Work Orders and a full Reports menu.  Are you using your RMS to its full potential? Are you able to rapidly enter and retrieve reservations and post payments? Are you using RMS to correspond effectively with guests and owners? If you said "Yes" to all of these than go back to drinking your latte!  If you said "No"  read on for some tips and tricks.
Are you Using RMS to its Full Potential?

One way you can increase your efficiency and optimize your RMS is by using the Online Modules that RMS has to offer. Check out these top 3:

Owner Portal
Owner2  With the Owners Login module, owners can log in using a secure password and view their statements, book their own reservations and even check year to date totals on gross rent and nights booked.

Online Booking
Allowing your website to be integrated with RMS gives your guests the ability to view your properties and calendars on their own time.  Guests can search for availability according to their preferences and arrival and departure dates.  Guests can make their deposits and receive correspondence immediately.

The Guest Payment Portal allows guests to login with their reservation number and last name and make a payment or complete payment for their reservation. 
Enter Reservations and Payments
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Enter reservations quickly using the TapeChart, the Unit Calendar or using Reservation by Search.  Pick the method that you are most comfortable with and that suits the guest.  If a guest doesn't know where they want to stay and only has dates use the Reservation by Search method or use the filters on the Tape Chart to narrow down their choices. 

If the Owner or a friend of owner or previous guest knows the property they want to book, use the Unit Calendar.
 
Having accurate rates will  allow RMS to calculate costs and automatically save you time.

Integrated credit card payments allows you to process the deposit when the reservation is booked!  See our list of CC Partners if you need more information. 
Corresponding Effectively

RMS gives you the ability to customize your letters and send them automatically at the time of booking with auto correspondence or send them manually after the booking from Reservation View.  You can also send letters at the end of the day for all reservations booked that day.

Design multiple form letters to send when needed to guests or owners. Send property specific confirmations or guest license agreements and unique letters with links to information relevant to certain properties.

See who hasn't paid or sent in their Guest Agreement with the Unconfirmed Reservation Summary Report and send them a reminder letter. 

Include a link for directions or a keycode in the Final Instructions letter. 

Send a request for review or feedback in the After Reservations Letter.  You can even insert a link to your listing site or a survey form.  
Programming Update
 
Programming has been hard at work completing a new integration with PointCentral Locks.  Lock integration is available with Kaba, ResortLock and PointCentral.

Other items in development are DocuSign integration which will be a powerful time saving tool!  Also improvements with HomeAway and VRBO listing integration are on the programming schedule.  

Resort Management System is a product of AMS, Inc.
PO Box 14320, Charleston, SC 29422 USA
www.ResortManagementSystem.com  
In This Issue
Potential
Efficiency
Effectiveness
Expectations
Quick Links
ResortPilot.com
Are you registered for ResortPilot.com? The RMS Support website has more information on these modules, Integration Partners and Web Services in addition to a Knowledgebase of articles and tutorials.

RMS
CC Partners




TYSYS

VRP small logo

Other
Partners

FlipKey







RMS
Lock  Partners

resortlock



Reservations, Advanced Accounting, Online Booking, Maintenance Work Orders, Reservation Login, Owner Login, Owner Direct Deposit, Cleaning Vendor Login, Housekeeping, Clean Text, Credit Card Integration, HomeAway and VRBO Integration, Glad Professional,  FlipKey, Travel Insurance, Kaba Locks