AGENCY PARTNER NEWSLETTER
In This Issue
2013 First Quarter Financial Results
2013 Annual Report Online
2012 Financial Summary
2012 Company Highlights
Safety Corner

 

Q-LINKS

 

2013 FIRST QUARTER RESULTS
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FFVA Mutual Insurance Company reported a net income of $3.4 million for the first quarter ended March 31, 2013. This represents an increase of $3.1 million

 over the results from the same period in 2012.  

 

 

 

  
  
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WHAT'S NEW?
We have added two new features to our website to help you and your customers.

 

FAQ/Help (link)

Here you will find answers to many questions about policy, claims, loss control and agency issues.

 

Contact Us (link)

If your question wasn't addressed in our FAQ/Help section, just send us a quick note and we will reply.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONNECT

 WITH US

 

Corporate Office

(321) 214-5300

TF: (800) 346-4825

 

 

New Business

NewBusiness@ffva.com

 

Endorsement Requests

Endorsements@ffva.com

 

Claims Center

TF (800) 226-0666

 

More Contact Info

 

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FFVA MUTUAL 
MAY 2013
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Dear Agency Partner, 

I am pleased to announce that FFVA Mutual's 2013 Annual Report is now available in print and online. The improvements in our 2012 book of business, in addition to FFVA's positive first quarter 2013 results, are encouraging.

 

On behalf of everyone at FFVA Mutual, I would like to thank you, our Agency Partner, for your business and ongoing support. We look forward to continuing our successful partnerships with our agents and insureds as we enhance our services that make us "The Choice for Workers' Compensation."

  
Sincerely,  
   
Craig Menzl
President & CEO  
  
2013 ANNUAL REPORT
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FFVA Mutual's Annual Report was recently released and is now available online at www.FFVAMUTUAL.com. The report can be viewed as a flip book or downloaded as a pdf.
  
If you or your customer would like to receive a printed copy of the company's 2013 Annual Report, please contact your FFVA Mutual underwriter for assistance.   
2012 FINANCIAL SUMMARY
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Admitted Assets

$ 269.1 million

 

Net Investment Gain

$ 9.3 million

 

Policyholder Surplus

$ 101.8 million

 

Written Premium

$ 98.6 million

 

Operating Ratio

107.4%

FFVA Mutual posted an underwriting profit for the previous 11 consecutive years prior to the 2011 net underwriting loss.

 

Dividend Payout

$7.3 million

The FFVA Mutual Board of Directors has approved the distribution of 100% of policyholder dividends calculated under the terms of various FFVA Mutual dividend plans since the company's inception.  

2012 COMPANY HIGHLIGHTS
  • Distributed $7.3 million in policyholder dividends.
  • Identified a predictive analytics and modeling initiative platform for underwriting.
  • Achieved 62% savings on every dollar billed to FFVA Mutual by medical providers in all licensed states.
  • Maintained diligent claims supervisor reviews on all files for adequate reserves.
  • Continued aggressive investigations by in-house Special Investigative Unit (SIU) in pursuing potential claims fraud.
  • Expanded loss control services criteria to policyholders with annual premiums of $25,000 and above.
  • Provided OSHA Compliance Training to 341 attendees with 78 companies (a 26% increase from 2011).
  • Conducted General Safety Training for 3,404 employees with 429 companies (a 107% increase from 2011).
  • Expanded service accounts for the Environmental, Occupational Health and Safety Services revenue-based training program.
  • Increased Management Safety Training course offerings.
  • Developed and presented new safety webinars: Effective Accident Investigations, OSHA Recordkeeping, and Health and Safety for Supervisors.
  • Launched the redesigned FFVA Mutual website with enhanced agent and policyholder sections, including online claims reporting and a safety webinar library.
SAFETY CORNER
Safety Corner
Webinar: The Hidden Cost of Accidents
Our team of safety professionals recently presented a webinar titled "The Hidden Cost of Accidents," which covered topics such as the difference between direct and indirect costs, how to calculate indirect costs of an accident, and how much additional productivity is necessary to recoup costs associated with an accident.
  
"Understanding how direct and indirect exposures affect the business bottom line is critical to claim savings."
Karen Johnson, Sr. Loss Control Consultant
 
Next Safety Webinar: 
How a Return-to-Work Program Can Impact Your Bottom Line
July 15, 2013 (Wednesday) from 10:30 am - 11:30 am (EST)
  
Return-to-Work programs are highly effective in helping to contain and reduce costs associated with workplace injuries. Topics being covered:
  • Procedure for RTW workplace uniformity
  • How to eliminate the stigma of restricted work
  • How return-to-work programs can limit the chance for litigation

Click HERE for upcoming event information. Registration opening soon.

MISSED ONE OF OUR SAFETY WEBINARS?
Join FFVA Mutual's online safety resource center, My Safety Key, and gain access to previously recorded webinars. Contact Jose Ramos, VP Loss Control Services, at (321) 214-5254 or Jose.Ramos@ffva.com.