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| News and Information for SHBP Employee Benefit Coordinators |
Welcome to our e-newsletter for SHBP Benefit Coordinators in payroll locations throughout Georgia. Each month, we'll provide benefit news and information to help you assist SHBP Members in your organization. We welcome your feedback and feel free to send any comments or questions to SHBPnews@dch.ga.gov.
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SHBP ENROLLMENT PORTAL UPDATE: MARRIAGE QUALIFYING EVENT
Effective July 1, 2016, the effective date of coverage for new dependent(s) due to a Marriage Qualifying Event (QE) will be the first day of the month following the marriage event (date of marriage). This QE also allows for change in Plan and Tier Options.
Employees may receive eligibility assistance by contacting the SHBP Member Services at 800-610-1863, Monday through Friday from 8:30 a.m. to 4:30 p.m. ET. Questions or concerns from Payroll Location Benefit Coordinators should be directed to SHBP Employer Support at 800-610-1863; when prompted, select 'administrative solutions', Monday through Friday, 8:30 a.m. to 5:00 p.m., ET.
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BLUE CROSS AND BLUE SHIELD OF GEORGIA
The Future Moms Program for Blue Cross and Blue Shield of Georgia Members
Having a healthy baby is every mom's goal. And it starts with a healthy pregnancy. You want to make the right choices and take care of yourself so you can reach that goal. But it's not always easy to do it alone.
That's why there's Future Moms. It's a program that can answer your questions, help you make good choices and follow your health care provider's plan of care.
Sign up as soon as you know you're pregnant. You can even sign up as late as your 36th week of pregnancy! Just call us toll free at 866-901-0746, option 2. You can also learn more about our Future Moms program by visiting our dedicated website just for SHBP BCBSGa members here.
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There are 25.8 million children and adults in the United States, or 8.3 percent of the population, who have diabetes (approximately one in 12 individuals). While an estimated 18.8 million have been diagnosed with diabetes, unfortunately, seven million people (or nearly one quarter) are unaware that they have the disease.
Are you at risk?
Since about 27 percent of individuals with diabetes have not been diagnosed, it's important to understand the risk factors and talk to your doctor about your risks.
To read the full article about diabetes or if you may be at risk, please click here.
If you have questions about your health, please call your UHC Customer Care Advocate 888.364.6352
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Kaiser Permanente Total Health Assessment (THA)
Throughout the year, Kaiser Permanente has been encouraging members to take part in the online Total Health Assessment (THA). The THA provides an in-depth look at overall health and suggests lifestyle changes to help meet health goals!
Members that take the online THA are one step closer to completing their 2016 Wellness Rewards Program, putting them on track to receive up to $480 per household. For more information download the THA Q&A.
Healthy Living Classes
Kaiser Permanente is rolling out its schedule for onsite classes! We're happy to work with onsite coordinators in scheduling classes at your worksite at no additional cost. Please take a look at the Healthy Living Catalog by clicking on the link below. Please contact your Account Management team for assistance: Kathy Schley, Sr. Account Manager kathy.schley@kp.org.
Please provide the name of your point of contact and their contact information, worksite address, class type, dates available to schedule the class, estimate of the number of participants.
Classes at Kaiser Permanente facilities 
Kaiser's health living classes are also held at Kaiser Permanente facilities throughout the year. You may want to take a look at our member's Healthy Living catalog to see other classes offered at various Kaiser Permanente facilities in your area. KP members and non-KP members are welcome to join these classes. Classes are offered through June with a new schedule available in July. DOWNLOAD THE CATALOG
More healthy "extras" from kp.org
Kaiser Permanente offers the community and members many healthy resources at no additional cost. These healthy extras can help keep you informed of ways to live healthier in mind, body, and spirit. Visit the healthy extra site for access to videos, podcasts, programs,classes and more. GET HEALTHY EXTRAS
Sun Safety  Moderate sun exposure is good for us. It's important, though, to make sure that we use sunscreen to protect our skin from ultraviolet rays which may lead to skin cancer. Protect yourself and your family while enjoying time outside with these tips from Kaiser Permanente. SUN SAFETY TIPS
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HEALTHWAYS - BE WELL SHBP
Resources at your fingertips
Did you know there is a page on the Be Well SHBP website that offers convenient shortcut links to all the SHBP well-being program resources and tools? To find what you need fast and easily, visit www.BeWellSHBP.com/resources.
You'll find things like:
- Directional signs and event posters for onsite biometric screening events
- Lists of all SHBP-sponsored onsite screening events listed by County or by Date
- A list of topics and presentations the Healthways Onsite Team can provide at your location
- General well-being promotional posters and table tents
- Links to all the program FAQs
- Videos on how to take the Well-Being Assessment or reset a password on Well-Being Connect
- A one-page overview of How Well-Being Incentive credits work with each Health Plan option
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DEPARTMENT OF COMMUNITY HEALTH ON SOCIAL MEDIA
Did you know you can access the latest SHBP news and updates via Facebook and Twitter?
The Georgia Department of Community Health (DCH) frequently posts agency news and updates, including news on SHBP and the Be Well SHBP wellness incentive program, on its social media channels. Be sure to join the conversation!
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RESOURCES/CONTACT INFORMATION
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VENDOR
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MEMBER SERVICES
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WEBSITE
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Medical - Blue Cross Blue Shield of Georgia ( BCBSGa)
Member Services
Hours: 8 a.m. - 8 p.m. ET; Monday - Friday
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855-641-4862
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Medical - UnitedHealthcare
Member Services: Monday through Friday, 8 a.m. to 8 p.m. ET
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888-364-6352
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Medical - Kaiser Permanente
Member Services 24 hours a day/7 days a week
(Appointment Scheduling, Prescriptions and Nurse Advice)
KP Wellness Program Hours: Monday through Friday, 7 a.m. to 7 p.m. ET
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855-512-5997
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Wellness - Healthways
Member Services
Hours: 8 a.m. - 8 p.m. ET; Monday - Friday
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888-616-6411
Medicare Advantage (MA) plan members are ineligible for participation in Be Well SHBP.
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Pharmacy - ExpressScripts
Member Services
Hours: 24 hours a day / 7 days a week
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877-841-5227
The pharmacy benefit for Medicare Advantage (MA) plan members is provided through UnitedHealthcare, not ExpressScripts. Contact UnitedHealthcare at 877-246-4190.
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SHBP Call Center
Hours: 8 a.m. - 5 p.m. ET; Monday - Friday
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800-610-1863
(listen to the prompts, and choose employer services)
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ADDITIONAL INFORMATION
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MEMBER SERVICES
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WEBSITE
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Centers for Medicare & Medicaid (CMS)
24 hours a day / 7 days a week
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800-633-4227
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TRICARE Supplement
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866-637-9911
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877-427-3224
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