How long does it take employees to stop using one system and begin effectively using a new one when they believe the old one works just fine? How much does a company spend on leadership training or hiring new employees due to a rapid exodus after policy change? When organizations measure the cost of these types of post-transformation fixes and compare them to the cost of utilizing a skilled team of change management practitioners to help navigate through necessary change, the return on investment (ROI) increases substantially.

Barbara Brown

Nonetheless, many organizations find it difficult to justify the cost of change management. In an increasingly constrained budget environment, federal agencies are now required to be more transparent and demonstrate ROI in nearly all of their activities. Unfortunately, due to the inability to justify the costs, many program managers opt not to have change management support for their initiatives. This article focuses on why change management is critical to program success, why measuring its ROI is important, and what methods can be used to measure and increase ROI in change management efforts.

Why change management?
To change an organization, one must change his or her mindset. In today's globalized and interconnected economy, organizations deal with continually shifting market conditions, customer demands, technologies, competition and input costs. Organizations must adapt or die. They must continually re-evaluate their business models, asking questions about the appropriateness of the strategy and tactics being employed to reach their long-term goals. Change management is thoughtfully and carefully realigning the organization based on those answers. Read full article here.