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ABC Computers eNewsletter                                                                                                           June 2014


In This Issue
ABC Computers
 Services & Solutions
ABC Computers
Offices in Waupaca, Rhinelander and
La Crosse, WI, as well as South Bend, IN.
Staff located throughout the Midwest including Akron, Indianapolis, Madison, Milwaukee and Minneapolis.
1990 Godfrey Drive
Waupaca, WI  54981
Technical Support 

General Inquiries


 ABC Computers
Customer Comment

"One of the qualities that we appreciate about ABC is how we feel like we are their only customer whenever we call them. They are always there for us."

Carol Diercks


Especially for You LLC


Read and watch more testimonials  

Distance Learning for Dynamics NAV Users


Live instructor, NAV training at your desk!

NAVUG, the independent Dynamics NAV User Group, has developed an awesome lineup of training classes for 2014.
 Shiny New Gadget
of the Month:

ROKU Player



Check It Out!


  Roku makes it easy to enjoy the hottest movies, TV shows, music, games and more on your TV. Millions of people use their Roku players every day to watch their favorite entertainment instantly and on demand.

  Roku players connect directly to your TV and to your high-speed Internet service via your home network. Even set up is a snap with our guided walkthrough. No tech support or nerdy nephew needed.

June Quick Quiz

Enter our Quick Quiz drawing for your chance to win this month's Shiny New Gadget. 




What is Cortana?

a. Microsoft's new operating system

b. Microsoft's new digital assistant

c. Microsoft's new phone


  Submit your answer to

A winner will be drawn from the correct responses. 



Summer has finally arrived and what a welcome change!  Sure, I'm mowing the lawn every 4 days, sneezing a bit more, and everywhere I drive there are orange barrels. But the changing of the seasons is an enjoyable experience. 


And it's not just the seasons that are changing - many things around us are changing, such as technology.  I've been due to get a new phone for some time and Jeff Pergolski has an excellent blog post in this newsletter about Cortana (and the new Windows Phone 8.1). After reading his blog I believe it is time for me to go with the new Windows Phone 8.1 (and maybe a Surface tablet, too).


We are very busy here at ABC - we have continued to be blessed with more customers and projects as well as more staff joining our team.  We are working hard at building our company in such a way that we can deliver a great customer experience.  This will be an ongoing journey for us as business continues to evolve and we must continue to reflect on what we can do better for our customers. 


We recently had the privilege of presenting at a regional NAVUG event. This gave us the opportunity to begin to share what we are doing and, most importantly, to ask customers what they want.  We certainly have a lot of work to do but it doesn't feel like work because we are having fun - building something meaningful and making a difference in people's lives is so worthwhile!


If you have input on how we can make the customer experience better please contact me directly and let me know. We will also be sending out a survey soon to get customer feedback.  We really appreciate you taking the time to respond and help us improve.


Now crank up the grill, apply some sun screen, and plan your summer vacation!




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Mark Christie, CEO

ABC Computers, Inc. 


Cortana: The Reason to Consider Windows Phone 8.1
By Jeffrey Pergolski
Like anyone else, I love my phone.  I need it to stay connected to my clients and coworkers and I like it because it helps me stay plugged in to my friends and family.  Over the past five years, I've had them all: iPhones, Androids and Windows Phone and I'm happy to say that I've found a "keeper" in my Nokia Lumia Icon on Verizon running Windows Phone 8.1.   Read More.

The Last Server You Will Ever Buy

By Ben Bolte


Modern server room interior with black computer cabinets and use


What if I could tell you that you've already purchased the last server you'll ever need?  I bet you haven't heard that recently from your IT provider or staff.  At ABC Computers, we're re-inventing ourselves as the technology is constantly changing.  The products and services that our clients needed 5 years ago are no-longer filling their needs.  While you might not yet realize it, I bet that old server of yours isn't meeting all of the needs or desires your staff and clients really have.  Can you update that quote for a client easily while on the road from a mobile phone or tablet?  How about checking the status of an order for a client...or even better yet can your client?  Solutions like these are things we do every day for our clients.

Read More.



Planning Your Inventory for Sales Promotions
By Kate Pinyan, Lanham Associates


Sales Promotions - Shoppers love them and look forward to the next one. They include % off deals, BOGO's, and Free Shipping when purchasing over a certain dollar amount. Organizations search for the perfect Promotion that will increase sales, gross margin dollars, and customer loyalty, while enhancing their brand.


For the Inventory Management team, preparing for the Promotion and analyzing results afterwards are just as important as developing the Promotion itself.

Read More.


Zetadocs Express zero-client install option: One add-in for all
By navteam

Equisys has now released an update to Zetadocs Express that includes the option of a Document FactBox installed on the server than runs Microsoft Dynamics NAV server to support the Microsoft Dynamics NAV Web client. It is also automatically available to the Microsoft Dynamics NAV Windows client, deployed remotely using ClickOnce, and Microsoft Dynamics NAV Windows clients that are installed directly on the desktop. This cross-client support now gives partners the option of zero client-side software deployment to achieve simple document management across all Microsoft Dynamics NAV clients. Read More.
Using KPIs to Manage Your Business
By Alan Wyne
If you ask owners of companies how they know the company is doing well, most will be able to give you five or six items they look at daily.   Owners know the "good range" that these items should be in and are able to tell from these if they need to focus on any areas that may be having problems.   These items are known as Key Performance Indicators or KPIs. Read More.

About ABC Computers 


ABC Computers has been providing a unique blend of business software solutions and computer support services to businesses - small and large - since 1984. Over the last 25+ years, we have earned a reputation for exceeding clients' expectations and developing lasting relationships by first listening - learning about your business - and only then suggesting solutions to help you achieve your objectives. 


With 3 locations in Wisconsin (WI), 1 location in South Bend, IN, and staff throughout the upper Midwest, ABC offers business consulting and IT services through two distinctly related teams.


Our business management systems group specializes in financial management and enterprise resource planning (ERP) solutions based on Microsoft Dynamics NAV (formerly Navision).  

ABC's computer support services team specializes in troubleshooting IT problems that disrupt business operations and transforming technology from a burden into an asset.

Donavan Lane, as well as each team member of ABC, is dedicated to your complete satisfaction. Thus our commitment to implementing "Business Solutions...Your Way."