spring masthead
Michigan HealthCare Volunteer Resource Professionals
November/December 2013
MHVRP Newsletter
In This Issue
Message from the President
AHVRP Highlights
MHA Legislative Update
Patient Safety at Covenant HealthCare
Upcoming MHVRP Regional Meetings
"Like" MHVRP?


Message from the President

by Linda Smith, President



Fall Education Day


It was wonderful to see you at our Fall Education Day in Lansing. Melissa Sherry and Donna Martorano coordinated an informative education day for us. Thank you for all you did to help educate our members. MHA supported our organization by providing lunch, and Sparrow Hospital allowed us to utilize their meeting room. We were pleased to offer this experience at no charge to our members.


Rachel Selgo presented an overview of our website for all our members. If you haven't taken a look at the resources that are posted, take the time to take a peek. We are always looking for new best practices. Please submit your information to Penny Brown and she will post it on our webpage. Remember that our passwords recently changed and only current dues paid members have access.


I would like to offer a warm welcome to those members who were first-time attendees. I hope you went home with new ideas and had an opportunity to do some networking with our members. Please contact the board or our membership if you are trying something new or need the support of our organization.


The topic was "Time Management and Organizational Skills," presented by Judy Warmington. I took the message to heart and spent one day throwing away paper that had been collecting in my office. It felt so good to know that stacks of papers were no longer lurking behind doors or in drawers. At our board meeting in November, we went through MHVRP files that had survived the flood and scanned them. They will be posted on our website. We are now paper free at MHA!


At the Fall Education Day, Kathy Zaguroli distributed information on our upcoming regional meetings. This is a great opportunity to learn from your peers and to share best practices. Please see the upcoming dates listed on our website. These meetings are open to all our members and their guests. It is a wonderful opportunity to bring guests who are not members of MHVRP to learn about best practices and to be introduced to MHVRP.


Stacy Dowdy presented a legislative update to our membership. An overview of her presentation is included in this newsletter. Please read it for current information regarding upcoming legislation.


Harvest Gathering


Fall was the time of year when many of our hospitals participated in the Harvest Gathering with MHA. The food was collected for the Food Bank of Michigan and its regional food banks. Many of you are led this effort for your hospital. Thank you for taking the time to provide food and other basic necessities for your community.  The drive wrapped up this year on October 31st. However, I know that some hospitals are extended their collection period. 


If you are wondering why you should participate, please consider the information below:

  • 18 percent of Michigan residents are food insecure which means they have difficulty obtaining the food they need for an active and healthy life.
  • 24 percent of the children in Michigan are food insecure.
  • One in six Michigan children are at risk of hunger.
  • One in eight households struggle to put food on the table.
  • One in 10 people use emergency food programs.
  • One in four public school children receive a free lunch at school; for many of these low-income children, it is the only meal of the day.
  • Some working parents skip meals so they can better feed their children.
  • Through the Michigan Harvest Gathering, healthcare organizations across the state have helped Michigan's food banking network feed the hungry. Since 1991, the Michigan Harvest Gathering has collected 8.7 million pounds of groceries and $8.6 million, providing millions of emergency meals to Michigan families in need.




AHVRP Highlights



The recently revised Principles of Volunteer Resource Management course is now available for purchase. This course will teach new and seasoned volunteer managers how to become change masters within any healthcare organization and how to meet the ever-increasing challenges of volunteer management. Visit http://www.ahvrp.org/ahvrp/education/webinars.html for more information.


 Whether you are new to the field or looking to brush up on your skills, we invite you to take advantage of these new and valuable resources:

  1. AHVRP 2014 Healthcare Retail Calendar and Monthly Planner
  2. Human Resource and Federal Law Gems: An Overview/Orientation for Healthcare Volunteer Administrators (2013)
  3. In a Nutshell... A Comprehensive Resource for Healthcare Volunteer Management (2013)
  4. Risk Management and Patient Safety Gems for Volunteer Healthcare Administrators (2013)

Visit http://www.ahvrp.org/ahvrp/programs/publications.html for further details.


Join your peers nationwide during the 2014 National Healthcare Volunteer Week, April 6 to April 12, in celebrating and recognizing your volunteers' efforts to advance your organization. On November 4, 2014, AHVRP will have a selection of logos that you can personalize and have printed on specialty items, posters or other materials. Each logo will cost $49.99. Please visit http://www.ahvrp.org/ahvrp/programs/vol-products.html for more information.


Plan today to join us in the Washington, D.C. metro area August 19-22, at the Hyatt Regency Crystal City, for the 46th Annual AHVRP Conference & Exhibition. Conference registration will open the first week of April, so plan ahead in order to save!


If you have any questions about these or other upcoming events, please contact AHVRP at 312-422-3939 or ahvrp@aha.org.




 MHA Legislative Update

 by Stacey Dowdy, Manager, Health PAC & Grassroots Advocacy 


There are many legislative issues affecting the healthcare community. As a primary goal, the Michigan Health & Hospital Association (MHA) is working to preserve Michigan's auto no-fault insurance law which, since 1973, has ensured needed medical and rehabilitation benefits for people injured in auto accidents. Without it, auto accident victims would not be able to afford the extensive care they require after traumatic injuries. To date, the law has been successfully protected by members of the Coalition to Protect Auto No-fault (CPAN), which includes the MHA and 26 additional organizations.


Michigan Hospitals are also working to help enroll qualified adults into the HealthyMichigan Plan or Medicaid Expansion. Many of these adults are employed in low-income jobs. Under the Affordable Care Act (ACA), the federal government will pay 100 percent of Michigan's expansion costs for the first three years (2014, 2015 and 2016). Eventually (starting in 2020), states will be required to pay 10 percent of the cost, with the federal government paying 90 percent thereafter.


Some of the benefits of the Healthy Michigan Plan are: about 450,000 uninsured Michigan adults will get health insurance and "newly enroll" in Medicaid, Michigan will receive about $2 billion a year from the federal government to pay for the expansion, and the state will save about $1 billion over a decade as the federal government's appropriations cover Medicaid services that currently must be funded by state taxpayers. In addition to saving money for the State of Michigan budget, the Medicaid expansion would save lives and improve the physical and mental health of Michigan citizens. Decades of research has demonstrated that regular access to health care treatment and services keeps people healthier. A healthier child becomes a healthier adult. A healthier adult is less likely to develop a serious, and expensive, medical issue.


For more information about the MHA's Advocacy efforts, such as bill tracking or a brief advocacy overview, visit the MHA website.




Patient Safety at Covenant HealthCare

by Sarah Knochel, Treasurer



At Covenant HealthCare, a newly-developed position of Patient Safety Volunteer has been implemented. The volunteers visit patients who have been identified as a moderate to high fall risk. Volunteers ensure that there are not any obstacles in the patient's room should a patient attempt to get out of bed. They also verify that correct alarms are in place for those who should not leave bed alone. The volunteers visit with patients and make sure patients know how to use the nurse call buttons. Another important aspect of this volunteer role is to provide a social visit to the patients and their families.  Currently, Covenant HealthCare has Patient Safety volunteers on the Neuro Step Down Unit and Medical/Pulmonary Units. Covenant HealthCare's goal is to expand this service to every inpatient unit at the hospital.


For more information, click here.




Upcoming MHVRP Regional Meetings   

by Kathy Zaguroli, Professional Development Chair



Looking to share ideas? Trying to find out how others are handling issues? Feeling like you have no one to bounce ideas off of? Are you unable to make it to the MHVRP Education Day? Two dates have been set for Regional Meetings throughout lower Michigan in the coming months. Come to one or all. Bring other professionals from your department who work with volunteers. Simply RSVP at least one week prior to the noted date. Watch for more information as we get closer to the dates.


Friday, February 7, 2014, 11a-2p, at Providence Park Hospital:

47601 Grand River Ave, Novi - Outpatient Center, Conference Room A. (Lunch provided)

Hosted by Kathy Zaguroli.

RSVP to 248-465-4095 or Kathleen.zaguroli@stjohn.org


Friday, March 14, 2014, 10a-1p, at Covenent Healthcare.

1447 N. Harrison, Saginaw - Room TBD (Lunch provided)

Hosted by Sarah Knochel.

RSVP to 989-583-6048 or sknochel@chs-mi.comm



 "Like" MHVRP?  
Thank you to those who have already "liked" us on Facebook. Social Media is just one more opportunity to network with fellow volunteer professionals.  We encourage you to post links to articles or tools that you find useful in your position.
Like us on Facebook


Website Quick Links



*Please note: user ID and password are required to log into these sections of the website. Login information for the MHVRP  website is as follows:
If you need a reminder of the members-only password for the MHVRP website, please contact Kristyn Ireland at 616.847.5215 or email at kireland@noch.org 


Google Groups

E-mail: Your individual email address

Password: Password you created


If you have not yet logged into the Google Groups bulletin board, please do so at your earliest convenience. Review your account settings here.



Welcome, New Members



Suzanne Kesti

Volunteer Coordinator

Aspirus Keweenaw Home

Health & Hospice

311 Sixth Street

Calumet, MI 49913

Phone: 906-339-5700


Phone: 906-337-5700


Kim Benz

Director, Volunteer Services

Mercy Health Cadillac

400 Hobart St.

Cadillac, MI  49601

Phone: 231-876-7149



David Bowman

Community & Volunteer Services Director

McLaren Oakland

50 North Perry Street

Pontiac, MI  48342

Phone: 248-338-5460



 Christina Campbell

Coordinator, Volunteer Services

Henry Ford West Bloomfield Hospital

6777 W. Maple Rd.

West Bloomfield, MI  48322

Phone: 248-325-2528



 Maha Musharbash

Coordinator, Volunteer Services

Garden City Hospital

6245 Inkster Rd.

Garden City, MI 48135

Phone: 734-458-4232



Mary Spessard

Coordinator, Volunteers

Lakeland Community Hospital, Watervliet

400 Medical Park

Watervliet, MI  49098    

Phone: 269-463-2292  



2013 - 2014






Education Chair


Education Co-Chair 

Membership Chair


Professional Development
Newsletter Chair


Penny Brown

Community Resources


Quick Links