April 17, 2014 
In your next trip, discover the Delta digital experience.
In This Week's Issue:

Best Airlines and Airports

Top in-flight technology, frequent flyer program, impressive upgrade and more  

 

The fourth installment of our multi-part series on the Best of Travel, these top airlines and airports were selected after exhaustive research by our sister publication, Latin Trade magazine. 

Click to read the first part of our series, which explored the best business travel experiences in 10 of the region's top cities for business.

By Mark Chesnut

 

Best of Airlines

There may be fewer airlines competing for the business traveler in Latin America, but that doesn't mean that carriers aren't working hard to differentiate themselves from the competition. Here are a few ways they're targeting frequent flyers.

 

Most Improvement Overall: Delta Air Lines 

In 2013, Delta unveiled new menus on flights to Latin America from Miami-based chef Michelle Bernstein. The airline also began selling seats through GOL and introduced Westin Heavenly In-Flight bedding on all its BusinessElite cabins, with full flat-bed seats debuting between Atlanta and Buenos Aires in January 2014.

 

Best Food and Beverage: LAN, TAM 

LAN offers six different menu options for lunch and dinner services in its Premium Business Class. TAM's business class wine list, meanwhile, was curated by Brazilian wine consultant Arthur Azevedo, who serves as executive director of the Brazilian Association of Sommeliers of São Paulo.

 

Best Business/First Class: LAN Airlines

LAN offers full-flat, 180-degree reclining seats on its Premium Business Class, aboard Airbus A340, Boeing 767 and Boeing 787 fleet.

 

Best In-flight Technology: Aeroméxico 

The new Boeing 787 Dreamliner features the AVOD personal entertainment system, which has a jukebox application with a capacity for playlists of 1,500 songs, as well as iConnect to synchronize with iPod and Seat Chat, which allows passengers to communicate with others on the plane.

 

Best Partnerships and Alliances: Delta Air Lines 

Delta's strengthened partnership with GOL, as well as its agreements with Aerolíneas Argentinas and Aeroméxico, make this a carrier to reckon with.

 

Best Frequent Flyer Program: Avianca LifeMiles 

Avianca's entry into the Star Alliance - which includes Copa Airlines and United Airlines - has beefed up its appeal for Latin America business travelers. (Its program was the only winner in Latin America in the 2013 Freddie Awards for frequent flyer programs, in the category of Best Redemption Ability.)

 

Best Airline App: Copa Airlines 

Among Latin American carriers, the Copa Airlines app is the easiest to use, with flight status, timetables, travel info and the ability to check-in and obtain electronic mobile boarding passes - plus, the app is available in English, Spanish and Portuguese.

 

Best Airline VIP Lounges: LAN/TAM 

These newly aligned carriers are investing heavily in VIP lounges, with the El Dorado lounge in Bogotá the first of the stylish new facilities.

 

Best Route Network Overall: Copa Airlines 

This Panamá-based carrier's relentlessly logical route map, which fans out from one of most centrally located airports in the hemisphere, makes it easy to flit among North, Central and South America.

 

 

Best of Airports
Best Airport in South America: Lima, Jorge Chávez International Airport

Multiple VIP lounges and a well-regarded airport hotel help make this one of the region's best terminal facilities. Expansions and upgrades should make it even better.

 

Tocumen International Airport

Best Airport in Central America: Panamá City, Tocumen International Airport

A new concourse is already up and running, and an ambitious new construction plan will result in space unequaled anywhere in Central America.

 

Most Impressive Airport Upgrade: Bogotá, El Dorado International Airport
El Dorado is undergoing the greatest reconstruction in its history, providing much-needed relief to passengers.

 

Best Independent Airport VIP lounges: American Express
With locations at airports in México City, Buenos Aires and São Paulo, American Express offers easy access to Platinum cardholders.

  
 
Delta Air Lines by Aero Icarus; Tocumen International Airport by BeanZull via Wikimedia Commons
 
News from our Partners
(Click the headlines to read full stories)

 

  Delta

Delta Air Lines to expand seasonal service to Cancun, Mexico from 13 U.S. cities: Expanded service begins December 20, available for booking now

Click for the full list of expanded service.

 

Second daily seasonal flight increases Delta Air Lines service between Los Angeles, California and Guadalajara, Mexico: Beginning December 20, new flights will leave Guadalajara daily at 4:15 p.m. and leave Los Angeles daily at 10:00 a.m.

Back to Top 

Travel News

Volcano and Fire Updates

A large forest fire around Valparaiso City, Chile, led to evacuations of more than 100,000 people as the government declared a state of emergency in and around the port city. The fire is still burning, and officials estimate it may take up to 20 days to put it out.

 

Another explosion of Ecuador's Tungurahua volcano shot a high ash cloud into the air on April 14. An orange alert remains in place, and roads around the cities of Banos and Penipe have been closed.

 

New Airline Routes and Route Changes

International Connections

American Airlines launched service between its hub in Dallas/Fort Worth, Texas (U.S.) and Edmonton, Alberta, Canada.    

 

Delta Air Lines will operate seasonal flights between New York's John F. Kennedy International Airport and Vancouver, British Columbia, Canada, May 22-September 1.

 

Airline Alliance News

Brazilian low-cost airline GOL Linhas Aereas Inteligentes and Portuguese airline TAP signed a codeshare and joint frequent flier program agreement. The Brazilian and Portuguese governments must approve the deal, which will allow TAP to include its codes on GOL flights for single-ticket connections throughout Brazil, and will give passengers the ability to accumulate and redeem frequent flier miles on both airlines' flights.

 

A new interline ticketing agreement between U.S.-based carrier Silver Airways and All Nippon Airways of Japan will allow travelers to purchase a single ticket from Florida to Japan, China, Korea and other parts of the Far East.

 

Other Airline News

Caribbean carrier Seaborne Airlines is offering a $200 gift certificate for each $1,000 in funds that customers add to Seaborne travel accounts, through May 5.

 

United Airlines released a new mobile application for Android mobile phones and tablets. The app includes digital boarding passes, MileagePlus cards, United Club cards and storage of other information, as well as a travel wallet feature that stores upcoming reservation and flight status notifications. The app also offers a home screen widget, better seat maps and the ability to purchase Travel Options and book award tickets on multiple flights.

 

Later this year, American Airlines will retrofit its entire fleet of Boeing 777s with new Business Class and Main Cabin seats. Business Class will be changed to a 1-2-1 configuration, with aisle access, larger entertainment screens, lie-flat beds, more storage and a walk-up bar. Main Cabin will be refitted with 9-inch seatback touchscreen monitors, a power outlet and a USB plug at ever seat.

 

Airport News

Public transportation will be closed at Newark Liberty International Airport (Newark, New Jersey) from May 1-July 15. The AirTrain, which connects with New York City and New Jersey trains and connects the airport's terminals, parking garages and rental car area, will be closed for repairs. Passengers transferring between terminals, renting cars or heading to and from parking lots will need to use shuttle buses. Amtrak will not stop at the airport's train station either. A shuttle bus will run between the airport and downtown Newark.

 

Hotel News

The Park Inn by Radisson Bogota opened within walking distance of the city's Parque 93 neighborhood. The first Park Inn in Colombia, the midscale property has 64 rooms with living areas and sofas, and many rooms have kitchenettes, and free

JW Marriott Mexico City

 Internet. The hotel also offers seven meeting spaces, a spa, fitness center and onsite restaurant.

 

The JW Marriott Mexico City finished renovating its 283 rooms, lobby and health club, and added an executive lounge. It also added a new restaurant that serves Mexican cuisine. Located in the city's Polanco neighborhood,  

 

The Radisson Hotel Trinidad re-opened under the Radisson flag in its downtown Port of Spain location. The 243-room hotel has been renovated and upgraded, and includes 24-hour business and fitness centers, two restaurants, free Wi-Fi, and ballrooms and meeting rooms with capacity of up to 550 people.

 

Hotel Pipeline

A 152-room Hilton Garden Inn will open in 2016 next to Haiti's Port au Prince airport

 

GOL Linhas Aereas Inteligentes by Mario Roberto Durán Ortiz via Wikimedia Commons; JW Marriott Mexico City, courtesy of Marriott International

 

Thrifty Car Rental: Discover more of the world for less!
Datarisk: Do you really know enough about your suppliers and distributors?
Latin Business Chronicle-Latin America On Demand
Latin Trade:  20 Years as a leading business source of information for Latin America and the Caribbean
Latin Business Traveler

 Resources from Latin Trade Group
Editorial Assistant/Production Manager: Leslie Gutiérrez

Copyright © 2014. All Rights Reserved.

Just a reminder that you're receiving this email because you have expressed an interest in 
Latin Business Traveler. Please add traveler@latintrade.com to your address book so we'll be sure to land in your inbox. 
You may unsubscribe by clicking the SafeUnsubscribe link below if you no longer wish to receive our emails.