March 6, 2014 
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In This Week's Issue:
Roger Solomon

Frequent Traveler: Roger Solomon

Wardrobe, wine, dining and more from a consultant who logs 250,000 air miles a year

 

By Mark Holston

 

This busy consultant who logs more than 250,000 air miles a year globally with a heavy emphasis on Latin America has fine-tuned his wardrobe selection, always saves space for a few bottles of high end Argentine and Chilean wine, and relishes dining at an eclectic list of the region's top restaurants.

 

In 2000, Roger Solomon retired from a 50-year career in the hospitality industry and since has been a full-time consultant to the world's largest electronic access control company. He also serves as chairman and managing director of Worldwide Travel Marketing, focusing on the hospitality and multi-family housing industries.

 

As an experienced business traveler to Latin America, what are some things you've learned about what's needed to make a trip successful?

I always arrive a day early to get acclimated. I like to reserve a private car from my hotel to pick me up at the airport. I strongly suggest avoiding large crowds and any kind of demonstration. Get some local currency from an ATM, and if you have extra money at the end of a trip, you can put it against your hotel bill.

 

It's also important to know something about the culture of the country you are visiting. Talk beforehand to the people you'll be dealing with about proper attire and insights on the way business is conducted. One can always contact the country's U.S. embassy get information and the business etiquette, and sometimes embassy web sites have this information posted.

The Park Tower in Buenos Aires

  

Casual attire is becoming more common, even in business settings. What do you recommend for meeting with a client in Latin America?

A blazer with several pair of slacks fits both business and pleasure needs. I always pack a tie or two just in case it's needed. I always bring a bathing suit in warmer climates, and try not to check any bags on a plane.

 

You've stayed in some of the best hotels in the world. What are your top picks in Latin America?

The Park Tower is the luxury part of the Sheraton Buenos Aires. The rooms are well-designed and elegant. The Presidente InterContinental in Mexico City and the Hilton Resort in Los Cabos, Mexico are two other favorites.

 

What's your opinion of airports in the region?

As a rule, airports in South and Central America are not great. However, the new terminal for Delta and other SkyTeam airlines at Ezeiza International in Buenos Aires is very nice. Săo Paulo's Guarulhos is one of the worst airports in the world.

ámaZ Restaurant

 

I understand you love to eat. What are some of your favorite restaurants?

One of my hobbies for many years has been creating my own guide of local restaurants in the cities I travel to. My tombstone will read "He Ate His Way Here!"

 

Topping my list of great places to dine in Latin America are La Brigada in Buenos Aires, noted for its wonderful steaks; Lima's ámaZ, which features a menu based on Amazonian dishes; Los Canarios in Mexico City, with its twist on traditional Mexican cooking; and three Rio de Janeiro restaurants - CT Trattorie, featuring Italian cuisine, CT Brasserie, where a French chef oversees a traditional Brazilian rodízio (meat specialties), and Aprazível, with a menu of regional dishes prepared by a French-trained Brazilian chef.

Luigi Bosca Malbec Reserve

 

Wine Picks

Solomon's favorite getaways are to wine-producing regions - he shares his favorite wines from his travels

Mendoza, Argentina and the vineyards that surround Santiago, Chile are perfect places to visit for a little relaxation while doing business in either country. That's where I can find two of my favorite red wines: Argentina's Luigi Bosca Malbec Reserve and Chile's Pérez Crux Carménčre Limited Edition.


Roger Solomon by Mark Holston; The Park Tower in Buenos Aires, courtesy of Starwood Hotels & Resorts; ámaZ Restaurant, courtesy of ámaZ; Luigi Bosca Malbec Reserve, courtesy of Frederick Wildman & Sons, Ltd. 

 

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News from our Partners
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  Delta

 

Delta employees earn profit sharing for fourth year in a row: Airline paid out $598 million combined in profit sharing and operational performance incentives for 2013

 

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Travel News

New Airline Routes and Route Changes

Mexico

In April, German-based airline Lufthansa will launch a new five-day-a week route linking its Munich hub and Mexico City.

 

Aeromexico plans to add a fourth weekly round-trip between Benito Juarez International Airport in Mexico City and Tokyo's Narita International Airport on April 18. Service from Mexico City operates via Tijuana; service from Tokyo is direct.

 

Volaris will add a new route connecting the Mexican city of Guadalajara, Jalisco with Ontario, California in the U.S., beginning April 12. The flight will run from Guadalajara to Ontario on Wednesdays and Saturdays, and from Ontario to Guadalajara on Thursdays and Sundays.

 

Volaris will also launch twice-weekly service between the Mexican cities of Monterrey and Puerto Vallarta on April 3.

TAM Airlines

 

South America

Beginning May 31, TAM Airlines will fly weekly between the Miami (U.S.) and Fortaleza, Brazil (capital of the northeastern state of Ceará).

 

Between April 2 and June 30, Copa Airlines will fly nonstop between Bogotá, Colombia and Punta Cana, Dominican Republic, with four weekly flights.

 

Caribbean

Puerto Rico-based Seaborne Airlines began nonstop daily round-trip service between Luis Muńoz Marin International Airport in San Juan, Puerto Rico and St. Maarten's The Princess Julianna International Airport.

 

International Connections

United Airlines will introduce new daily service between Houston, Texas (U.S.) and Munich, Germany on April 24.

 

Norwegian Long Haul will begin the first non-stop service between Los Angeles, California (U.S.) and Stockholm, Sweden's Arlanda airport on April 30. Service will operate on Mondays, Wednesdays and Fridays.

 

Spirit Airlines will end service between Dallas/Fort Worth International Airport and Latrobe, Pennsylvania (both in the U.S.) as of April 3.

 

Airline Alliance Updates

U.S.-based Delta Air Lines and Virgin Atlantic Airways have aligned their services in a new joint venture flight schedule that will start in June. Also as part of the joint venture, Delta will move its London Heathrow arrival and departure terminal for key business markets to join Virgin Atlantic in Terminal 3, as of April 2. And, Delta plans to add a second daily service between London Heathrow and Detroit Metropolitan Airport on June 1. Read the details in Delta's press release on the changes. 

 

Other Airline News

Avianca Holdings has put limits on ticket sales in Venezuelan bolivars because currency controls in that nation have left it unable to move some US$300 million of cash earned from such sales out of the country.

 

US-based JetBlue Airways is offering its GoPack bulk airline flight packages for purchase through March 31. GoPacks range in price from US$739 for six one-way flights within the U.S. state of California to US$1,669 for 10 one-way flights between U.S. cities in New York and Florida. Flyers purchase the bulk package and receive codes they then use to pay for flights through June 17 (with the exception of April 11-28, which are blackout dates).

 

American Airlines (based in the U.S.) ended its policy of offering special "bereavement fares" to those who must buy last-minute airline tickets due to a family member's death.

 

Recent reports revealed that US-based carrier Southwest Airlines offers a free cocktail onboard on a handful of U.S. holidays: St. Patrick's Day (March 17), Mother's Day (May 11), Memorial Day (May 26), Father's Day (June 15), Southwest's birthday of June 18, U.S. Independence Day (July 4), Chase Customer Appreciation Day (August 11), Halloween (October 31) and Thanksgiving Day (November 27).

 

Loyalty Program Updates

Beginning next year, Delta Air Lines will use a new, spending-based, formula to award frequent flier miles in its SkyMiles loyalty program. The more a flier pays for a ticket, the more miles he or she will earn; the formula also takes into account the flier's elite status. The airline's formula for earning elite status is unchanged. Under the new formula, a non-elite flier will earn five miles per U.S. dollar spent. Those with Silver status will earn seven miles per dollar spent, Gold status members will earn eight miles per dollar, Platinum members will earn nine miles per dollar and Diamond members will earn 11 miles per dollar spent. Purchasing a flight with the Delta American Express card earns an extra two miles per dollar spent. In addition, the airline will change its awards-travel structure to a five-tier system, with the SkyMiles Saver Awards level continuing to be 25,000 miles for Economy Class. Delta will also introduce new one-way award tickets, which will start at 12,500 SkyMiles. Click to read Delta's press release.

 

US Airways raised the prices for purchasing elite status in its Dividend Miles program, more than doubling the cost of purchasing entry-level elite status (24,999 elite-qualifying miles) to US$2,499, from US$989. The airline will also limit the number of miles members can purchase to qualify.

 

The Carlson Rezidor Hotel Group's Club Carlson rewards program will see several changes as of March 15: several pricing changes for awards bookings, awards points can be used for room upgrades, hotel stays booked with awards points will count towards elite status with the program, food and beverages purchased during those stays will earn awards points and members will no longer receive a bonus for booking online. In addition, Carlson reduced the number of bonus points that elite members will earn: Silver members will earn a 15% bonus and Gold members a 35% bonus.

 

Starwood Preferred Guest unveiled its annual award-price changes, which will see around 20% of its hotels move either up or down in awards-pricing category.

 

Hotel News

Mexico

The Hilton Garden Inn Boca del Rio/Veracruz opened in Boca del Rio, Veracruz, Mexico. The 108-room property, which is owned by Promotora Platinum and managed by Optima Hoteles, includes complimentary Wi-Fi throughout the hotel, a 24-hour business center, a fitness center and a restaurant, as well as a 24-hour market. The hotel also has four meeting rooms with more than 4,400 square feet (409 square meters) of space.

Holiday Inn Monterrey Valle 

 

The Holiday Inn Monterrey Valle hotel opened in Monterrey, Mexico's San Pedro Garza García business district. The InterContinental Hotels Group property's 198 rooms include ergonomic workstations and sitting areas. Owned and managed by Fibra Inn, it offers five meeting rooms with capacity for up to 80 people, a heated swimming pool, fitness center and restaurant.

 

The Villa Rolandi Isla Mujeres near Isla Mujeres, Mexico will join the AMResorts group on June 1; it will be rebranded Zoetry Villa Rolandi Isla Mujeres Cancun on December 15.

 

Caribbean

Ritz-Carlton (a Marriott International brand) began offering kosher catering at the Ritz-Carlton, Grand Cayman and Dorado Beach, a Ritz-Carlton Reserve in Dorado, Puerto Rico, as well as at six properties in Florida, the Ritz-Carlton Battery Park in New York and two hotels in Atlanta, Georgia.

 

U.S.

Row NYC, formerly the Milford Plaza, relaunched in New York City after a US$140-million renovation

 

TAM Airlines by airlines470; Holiday Inn Monterrey Valle, courtesy of Holiday Inn

 

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