October 10, 2013 
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Frequent Traveler: Eric Lukas

Fifteen years of frequent travel to major cities throughout Latin America has given this software executive intimate familiarity with the region's best places to sleep, eat and meet. 

 
By Mark Holston

 

In his role managing sales and business development in Latin America and the Caribbean for software firms, Eric Lukas has traveled extensively throughout the region, making sales calls, conducting seminars and working with his local partners. Today, he serves as regional director Latin America & Caribbean for Flexera Software. Lukas says that the term "road warrior" definitely applies to him. His home base is Atlanta, and Delta is his airline of choice.

 

What's a favorite hotel or two, and why do you like them?

I recommend the W Hotel in Santiago, Chile. It's hip, has a great location, and the rooms are unique. I

Sheraton São Paulo

am treated extremely well there. I also like the Sheraton WTC São Paulo. It's a great business hotel located in the Brooklin Novo neighborhood, right in the heart of the business district. Being a frequent guest there, I can check in early in the morning and a room is always available. I've conducted many meetings there over the years in some of the hotel's conference rooms, and they're very capable of setting these up on quick notice. 


What are some considerations a business traveler should take into account when organizing a trip to the region? 

I've been doing this for so many years it comes as second nature to me. For long trips I travel on Sunday, arriving Monday morning, and head home on Friday evening, arriving on Saturday morning. When leaving a large city with bad traffic (and there are many), I leave for the airport at least four hours in advance. Sometimes I barely make those flights due to local traffic, particularly in São Paulo, Rio and Buenos Aires. I never check luggage. Always pack efficiently and get on the plane first so that you can grab some luggage space. Finally, for the long flights, I always sleep the entire flight. 


What's in your suitcase?

Most of my meetings are "business casual" so one sport coat, a couple pair of pants, and a clean shirt for everyday works fine for me. I always travel in blue jeans and really comfortable slip-on shoes. If the weather is warm at my destination I'll bring along some T-shirts and possibly a swimsuit. I never leave without my iPad for music and books, Bose noise-canceling headphones, and an Ambien (a sedative used for insomnia) for the long flights.

 

What's your best advice for a get-away that shouldn't be missed? 

If you're in Buenos Aires, take a weekend trip to wine country and stay in Mendoza. It's in the foothills of the Andes and a relaxing place to drink some fine Malbec, dine in a wonderful restaurant and enjoy the local area. 


Have you developed a taste for any particular regional cuisine? 

To be honest, I like all the food throughout Latin America! I try never to miss an opportunity to eat ceviche, and I suggest the Fish Market in Bogotá for a wide variety of ceviche and local fish prepared a number of ways. I also like Inca in Santiago for both ceviche and unique seafood dishes. 

 

What's something you look for to bring home?

From Brazil I always bring back Havaianas sandals, as many of the designs in Brazil can't be found in the U.S. When in a coffee-growing region such as El Salvador, Panama or Colombia, I bring back two or three bags of unique beans that I can't find here. 

Santos Dumont Airport

A Tale of Two Airports - Not every airport in Brazil is painful to use

I really like the Santos Dumont Airport in Rio de Janeiro. It's located in Centro, Rio's financial district.

Access is easy in spite of the bad traffic. You can arrive 10 minutes before your flight and get on. Quite the opposite is Guarulhos in São Paulo. It's a dump. It's old, the air conditioning doesn't work, food choices are pathetic, it's crowded and never clean. For such a high growth country, this airport is an embarrassment.

 

 

Santos Dumont Airport photo by Mario Roberto Duran Ortiz via Wikimedia Commons 

 
News from our Partners
(Click the headlines to read full stories)

 

  Delta

Delta Air Lines to Begin Second Daily São Paulo - Atlanta Flight: March expansion of flights between Delta's U.S. hub in Atlanta, Georgia and the Brazilian business capital underscores growth in Latin America 

 

Delta Continues Expansion in Mexico With Two New Flights to Leon: New daily non-stop flights will begin in December, and connect Leon's El Bajio International Airport with Delta's U.S. hub in Atlanta, Georgia, and with Los Angeles, California, which offers connections to Asia 

 

Latin Trade Group  

Latin Trade Group Proud to Present Annual Latin Trade Symposium On October 25: More than 400 guests from Latin America's top businesses, the public sector and key non-profits will discuss key topics in the hemisphere 

 

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The Latin Trade Symposium - October 25, Four Seasons Hotel, Miami. The Leading Forum for Discussion & Debate About the Americas
Travel News

New Airline Routes and Route Changes

Beginning October 18, and lasting through November, Mexican airline Aeromexico will offer several one-off Boeing 787 flights between Mexico City and Cancun.

 

Aeromexico will resume nonstop service from Guadalajara, Mexico, to Las Vegas, Nevada (U.S.) on November 14. It will operate four weekly round-trips through its Aeromexico Contigo program.

 

From November 5 through February 12, 2014, United Airlines will operate Boeing 787-8 planes on its daily Houston to Los Angeles route.

 

Aeromexico and U.S.-based Delta Air Lines applied for U.S. Department of Transportation authorization for five new codeshared US-Mexico flights. Both hope to begin flights between Leon, Guanajuato, Mexico, and the U.S. cities of Sacramento and San Francisco, California; between Morelia, Michoacán, Mexico and the U.S. cities of Chicago and Fresno, California; and between Monterrey, Mexico and Los Angeles. Most of the routes are not currently served by any airlines. Aeromexico would operate the flights with a Delta code. 

 

Airline Alliances

Aerolineas Argentinas and AIRFRANCE airlines launched codesharing operations on October 1, covering service on domestic flights within Argentina and Uruguay, as well as intra-Europe flights.

 

Codesharing between U.S.-based JetBlue Airways and Dubai-based Emirates has started, with JetBlue's code (B6) now available on all Emirates flights to and from the U.S., including Emirates' new route between Milan, Italy and New York's JFK International Airport. Members of Emirates' Skywards loyalty program can earn miles through JetBlue-operated flights and redeem miles for JetBlue flights; members of JetBlue's TrueBlue program can earn points on Emirates-operated flights, although reciprocal redemption is not yet available. 

 

Brazilian carrier TAM announced it will leave the Star Alliance on March 30 and officially switch to oneworld the next day. The move had been anticipated, since TAM merged with Chile-based LAN, which is a oneworld member. 

 

Open Skies

Singapore and Uruguay signed an unusually broad Open Skies agreement that allows designated carriers to fly between the two nations, and via the two nations to any third country. Unusually for such an agreement, it also gives carriers from each country "hubbing" rights to base aircraft in the other country and to use it as a hub to fly to other countries. The agreement also allows a carrier from one country to operate as a domestic carrier in the other country, including flying between cities. 

 

Loyalty Program Updates

U.S.-based carrier JetBlue Airways is offering a fast track to earn elite status in its TrueBlue loyalty program. Through the end of this year, TrueBlue members who already have elite status with Alaska Airways, Delta Air Lines, America Airlines, Southwest Airlines, United Airlines or US Airways can participate in a challenge to earn Mosaic elite status more quickly than usual. 

 

Other Airline News

U.S.-based carrier Republic Airways Holdings agreed to sell Frontier Airlines to Indigo Partners, which is also based in the U.S. The transaction is expected to close in December 2013.

 

Delivery of new planes to U.S. carriers has stopped because that nation's Federal Aviation Administration is unable to register the planes due to the partial shutdown of the U.S. government. Affected carriers include American Airlines, JetBlue and US Airways.

 

JetBlue offered more information about the new U.S. transcontinental air service it will begin on June 15, which is calling Mint. The Mint cabin will have 16 lie-flat seats that are 22.3" wide and include four private suites, and passengers will order tapas-style meals from a five-option menu. In the standard class on the A321 aircraft, cabins will include a self-serve cabinet stocked with complimentary snacks and drinks, available throughout the flight. All flights will offer free fast Wi-Fi in all classes. Current pricing for Mint cabins begins at $499 for a one-way flight between New York JFK and Los Angeles International Airport.

 

United Airlines unveiled a new seat design for aircraft flying flies within the United States, Canada, Central America and the Caribbean. The new seats will have leather seat covers and more supportive cushioning, and will be lighter weight than current seats.

 

Travel Services

New iPhone app Lounge Buddy helps travelers find lounge access in airports. It uses information about an individual's airport lounge memberships, frequent flier status, credit cards and itinerary to determine if any lounges in the particular airport might offer access, either for free or for a one-time fee. 

 

Hotel Pipeline

Hyatt Hotels Corp. will open the first Hyatt-branded hotel in Miami Beach, Florida (U.S.) in 2014, when the 105-room Hyatt South Beach opens.

 

U.S. Government Shutdown Update

In the U.S., portions of the federal government remain shut down after Congress and the president failed to come to a deal related to that nation's budget. To date, air travel has seen only minor disruptions, although nearly 3,000 aviation inspectors have been furloughed and will not be conducting facility security inspections, evaluations or audits, and will not be analyzing airline performance. Passport and visa applications are still being processed, and mail service is functioning as normal. However, some buildings that contain passport offices may be shut down. Popular U.S. tourist attractions, including national parks, the Smithsonian museums and the Statue of Liberty, are shut down. 

  

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