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June 2015 Features
Greetings!

Our 5/21 presentation, "Financials - Think You're an Expert?" with partners B2B CFO and Venture Bank went great.  We had over 35 guests in the room.  If you couldn't make that one, we're in talks to hold another one in the fall so watch for an announcement!

This month, some themes discussed on my boards included assessing member planning teams and how to leverage communication style differences.  If you'd like to participate in these discussions, please contact me.

Mark Komen, Owner, TAB Minneapolis North/Central

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Human Resources
Who is In Charge of Employee Engagement?

As business owners, we see the effects of poor employee engagement every day. It shows up on our bottom line as a product of lower efficiency, productivity, and innovation at all levels of our organizations.

The lack of engagement creates that feeling around our work environment that not enough people care, not enough people "get" the idea of why they are working here. Googling the term "employee engagement" results in over 7.3 million references. If we know it’s good for business, then why is it still a problem…?

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Quick Tips
Three Steps to Accountability

I’ve long appreciated that building accountability in my employees and myself was critical to success. The demanding pace of our business makes it easy to fall into the day-to-day trap of just operating the business with little time for improvement-level work. A culture of accountability helps ensure that some time is devoted to improvement and growth. Accountability is a surprisingly simple three-step process:

  1. What is the task to be accomplished? Break larger tasks in smaller steps.
  2. When must the task be completed? Without a deadline, there will be no accountability.
  3. Is the task done? Make sure you make time to follow up on the tasks to ensure completion

 


� Scott Berkovitz, Ridgeway Trailer Co. Inc.
Keep KPIs Simple

When assigning KPIs (Key Performance Indicators) to staff, keep it simple, giving them at most three KPIs to focus on. Also, make sure the staff member accepts ownership and has confidence in the KPI measurement process. If these pre-conditions are not met, then your staff member may say later, "Yeah, but I didn’t realize that was my responsibility," or "Yeah, but I don’t agree with how that KPI was measured."


� Ron Mondor, Zantek Information Technology
Nonverbal Reminders Work, Too

Sometimes all that’s needed to resolve a problem is to get one or more of my employees to focus on it. I recently grew tired of constantly having to remind my warehouse crew to promptly take care of our surplus inventory. I got their attention. I went to a sporting goods store and picked up small pistol targets. I began taping a bulls-eye to any piece of excess inventory that I passed in the warehouse. No need for dialog or angry words, the bulls-eye got their attention and got it done.


� Herm Bloom, Home Mattress Centers
Increasing Meeting Engagement

Have employees take turns chairing meetings. Meetings will be better attended and the participants more attentive. The employee chairing each time will do things to change up the meeting – adding spice and driving friendly peer competition among future chairs.


� Bob Hothem, TAB Miami Valley
 
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July 08, 2015
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"The TAB environment allows me to see many new potential opportunities to grow my business to a new level. Sharing ideas with owners from varied industries has given me a totally new perspective for my business, and you can’t put a dollar figure on that."
 
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"Both components of TAB - coaching and board meetings - are very different but equally rewarding in that I am held accountable for my decisions in a way that nobody who worked for me could ever do. My facilitator has become so ingrained in the business that I rely on his counsel for every major decision and many intermediate decisions."
 
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Bloomgarden, Goudreau & Rosen, P.A

 

 
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