News from TelecomTemps
December, 2014
Here Come the 2015 Predictions!

Every year about this time we see the 'prediction' articles roll out. This year is no exception. A recent report from Ovum "Telco IT Trends to Watch", outlines a few key trends to look out for this next year. Below are the top predictions from the report.

  • A brighter economic outlook and voracious demand for high-quality content and services on smart devices has renewed telco interest in the value they provide from a customer perspective and the quality of the customer experience.
     
  • Omni-channel engagements will inform investment in CRM strategies for sales, marketing, and operations.
     
  • Relevance and content of services, packages, and customer care will be a differentiator.
     
  • Outsourcing engagements between telcos and IT service providers will intensify.

These predictions, if accurate, will breathe new life into IT and telecom providers as well as stepping up the level of service for customers. I urge you to read the full article in Telecom Reseller, which contains much more detail.

 

Wishing you a Merry Christmas and a happy, healthy and prosperous New Year.

 

Feel free to contact us with your questions or to learn more about TelecomTemps.  

 

-Kevin Young, CEO 

Product Offerings from TelecomTemps
TelecomTemps is proud to offer an expanding line of pre-vetted products to our clients. We invite you to check them out and contact us for availability and special pricing.

Workspace Communications
Canvas Recorders
TeleSpeak



~ Learn More ~
About TelecomTemps

TelecomTemps, a CDR-DATA company, was created to help you get products and services from someone you know and trust. We will ensure you get the right products at the right prices.

 

Telecommunications is a hybrid of leading edge systems and stable solutions. You do not have the time to  rebuild the wheel. You want to know that your decisions and costs are on the money each and every time every time.

 

More information about our products and services can be obtained by visiting www.telecomtemps.com, or by contacting us at cdrinfo@telecomtemps.com. Better yet, give us a call at 626 791-9700.

 

Sincerely,
 
Kevin Young
Founder, CEO
Copyright 2014. All Rights Reserved.