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| | Marily Mora, President/CEO |
One thing that is constant in the airport industry is change. With 3.4 million people coming through our Airport gateway each year, change is as common as roller bags.
In spite of the constant changes in our Airport, our customers can be assured that RNO's commitment to customer service, safety and security will always stay strong. Thank you for supporting air service in our region and we hope to see you soon at RNO.
In today's edition of our e-newsletter, you will learn about exciting changes like the merger between American Airlines and U.S. Airways, three new airport board members, new ride share options on the horizon and a new flight to Boise.
Sincerely,
Marily M. Mora, A.A.E.
President and CEO
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Reno-Tahoe International Airport operates without state or local tax dollars. All operating revenues are generated from tenant and concession fees.
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Non-Stop Boise on Alaska Airlines Starts Nov. 5th
Reno-Tahoe International Airport is proud to bring back non-stop air service to Boise on November 5, 2015, on Alaska Airlines. Boise was previously served by Southwest Airlines but was discontinued in January 2012. For three years, the staff at Reno-Tahoe has worked diligently to bring the popular service back.  "Boise is a great addition to our growing list of non-stops and it will also provide convenient connecting service to Spokane, Washington," Marily Mora, President/CEO of Reno-Tahoe International Airport said. Horizon Air will fly the route with a 76-seat Bombardier Q-400 aircraft. It will depart Reno at 4:35 p.m. and arrive in Boise at 6:55 p.m. It will depart Boise at 6:15 p.m. and arrive in Reno at 6:44 p.m. "Now that we have landed this service again for our community, it is very important for our region to support the flight and fill the seats." Non-stop service to New York City through John F. Kennedy Airport began on May 28th, on JetBlue. And Volaris put the "international" back in to Reno-Tahoe International last December, with non-stop service to Guadalajara, Mexico; now offering three weekday flights. Plan your trip today to New York City, Guadalajara, Boise or beyond at www.renoairport.com. |
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Coming Soon...New Ground Transportation Options
The Nevada State Legislature recently approved Transportation Network Companies, like Uber and Lyft, to operate in Nevada. Reno-Tahoe International Airport (RNO) is working with Uber and Lyft to provide additional transportation options for airport customers and enhance the overall travel experience. But before airport passengers get "uber" excited and call one of the companies for a "lyft," please note that these drivers must first meet RNO safety and security regulations for operating in the airport environment. An airport permit is required in order to pick up passengers at RNO, which helps ensure consistency with other ground transportation providers.  "We welcome Uber and Lyft, but there are a few procedures drivers and customers need to follow in order to operate at an airport, where safety and security are always the number one priority," said Reno-Tahoe Airport Authority President/CEO Marily Mora. As operational details are worked out with the Transportation Network Companies, the process for customers to arrange rides will be publicized on the airport website and through social media. Signage will help guide customers to the pick-up area. Uber or Lyft drivers wishing to operate at the airport must contact the Parking Office at Reno-Tahoe International, prior to the first passenger pick-up. |
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American Airlines Merges With U.S. Airways
American Airlines and U.S. Airways officially became one on Saturday, October 17th. Although the merger occurred nearly two years ago, their airline reservations systems have now integrated and all U.S. Airways flights are American flights.  What can you expect as a passenger? Here at Reno-Tahoe International Airport (RNO), U.S. Airways and American Airlines will continue to operate from their respective Ticket Counters for the next few weeks. But by the December holiday season, RNO departing travelers can expect to check-in at the area where U.S. Airways is currently located in Ticketing, under the American name. Passengers will depart and arrive out of Gates C7, C10 and C12. For a stress-free airport experience, be sure to travel with your American passenger record locator number, AAdvantage number or the credit card used to book the reservation; as flight information may not be retrievable by only the passenger name. American Airlines currently offers 12 daily departures from RNO to the following cities: Phoenix, Los Angeles, Dallas, and Chicago. For more details on the merger or for flight information, please contact American at www.aa.com or at 1-800-433-7300. |
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Andy Wirth, appointed by the Reno-Sparks Convention and Visitor's Authority (RSCVA), was named Chairman of the nine member board and Lisa Gianoli, Jenifer Rose, and Jessica Sferrazza were sworn in as new members. 
New Board Member, Lisa Gianoli, owns a government relations consulting firm and represents local governments on legislative issues. Ms. Gianoli served for more than a decade as a Financial Analyst and Budget Manager for Washoe County. She was appointed by Washoe County Commission.
Jenifer Rose is the CEO of It's My Community Store, a business to business office supply company that provides customers a way to give back to local charities. In addition, Ms. Rose is the host of Plush Life, a local television show featuring regional products and events. Ms. Rose was appointed by the City of Reno. 
Jessica Sferrazza, is the founder of JESSCONVLLC, where she serves as a consultant to various local businesses. Ms. Sferrazza served for 12 years as a City of Reno Councilwoman, and is a past City Council liaison to the Airport Authority. As Reno City Councilwoman she worked to revitalize downtown, helped to consolidate the regional animal shelter and initiated a neighborhood plan for the Midtown District. Ms. Sferrazza was appointed by the City of Reno. 
Most recently, Governor Brian Sandoval thanked the veterans in person and sent them off with gratitude on the Oct. 14th flight to Washington D.C. (photo above). 
