Repeat customers are strong indicator of quality product

 

We're very confident about what we do. We have been making furniture for a long time and stay abreast of the latest in the industry, anticipate trends and are constantly designing furniture solutions and technology upgrades that place us at the forefront of the niche market in which we create.


Our confidence comes from two places. The first is from within. We employ the most highly skilled craftsman and engineers, and without fail we come from a place of honesty, integrity, quality and customer service. Secondly, customer feedback and our extremely high rate of repeat customers tells us that we are creating a quality product. In fact, in 2014, 75 percent of revenue came from clients who have worked with us before. And a remarkable 95 percent of our orders came from architects and designers who have experienced our quality and chose to work with us again in 2014.


There is no better indicator that what we are creating meets and exceeds clients' needs and no greater driver in our efforts to continue to excel.


A repeat customer is often a customer for life. As a manufacturer, employer and family, we have built a life around creating the world's finest furniture. With continued repeat sales, we look forward to doing that for lifetimes to come.


Your support is, as always, greatly appreciated, whether you are working with us for the first time or the fifth.


Sincerely,


  

John Wall 

WallGoldfinger CEO 

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