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Coming Soon: Agent Brand Guide
 Each agent partner is an extension of the Chesapeake Employers' brand. Every day, you help communicate our new brand messages to your prospects and customers.
To help you and your staff transition to the new brand, we will make available the Agent's Guide to the Chesapeake Employers' Brand. It will help you communicate the new brand language and locate useful brand tools and visuals for your agency's use.
If you would like to use the new Chesapeake Employers' logo on your agency website, please contact your marketing representative for a logo agreement form.
Have you checked your junk inbox?
All employees of Chesapeake Employers have new email addresses with the suffix @ceiwc.com. To ensure you receive emails from your contacts, please update your email address book to prevent important electronic communication from landing in your junk email folder.
Safety training
topics program expands
To better promote safety and reduce workplace accidents for English- and Spanish-speaking workers, Chesapeake Employers will expand its current bilingual safety information emails for policyholders. Beginning January 2014, industry-specific safety tips and trainings will now target three additional industries:
- General construction
- Landscaping/arborists
- Refuse services
For the past year, the safety emails targeted employers in the carpentry, painting and roofing industries where catastrophic claims frequency originated. Moving forward, the safety emails will be distributed on a monthly basis to more than 1,000 selected policyholders in the aforementioned industries.
If you have a client who could benefit from this information and is insured with Chesapeake Employers, please contact Corey Sale at csale@ceiwc.com to start receiving these great tips . |
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Pictured above in the header are members of Chesapeake Employers' Agency Team. From left:
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 Dear Agent Partner, Happy Trails!
With this issue of Producer Line I offer a fond farewell to all of you who I have come to know during my tenure as head of Marketing and Business Development at IWIF/Chesapeake Employers. I had thought that I would continue in this position for two more years when this year began, but the loss of my dad and a strong calling for mission work changed these plans. Time will be spent in North Carolina with my mother and in international travel with Compassion International, a child-relief organization.
I leave behind a wonderful staff in Marketing who will continue to be the glue for agency relations. You can count on them to continue to provide the high level of service you expect and deserve.
Sharon Rowell is assuming my role as head of the Marketing and Business Development department. Sharon comes into the position as a veteran employee with a wealth of knowledge. She most recently led the company's Strategic Business Unit and is enthusiastic about her new endeavor. I'm sure you will find her to be personable and responsive.
Please know that Chesapeake Employers continues to look for new and creative ways to expand our relationships and enhance business. We value the role you provide in our distribution network, and we look for exciting partnership opportunities going forward.
I wish you much business success in the coming years. I hope our paths might one day cross again.
Steve Orr, CPCU
Senior Vice President, Marketing and Technology |
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New TV ad touts safety, features lighthouse
The Thomas Point Shoal Lighthouse is arguably the most recognized lighthouses in Maryland. It stands as a beacon of safety in the Chesapeake Bay and, now, Chesapeake Employers' new TV commercial.  The 30-second ad conveys our commitment to workplace safety, steadfast coverage and dependability. It's airing on MPT and features part of the new jingle used in the company's radio ads currently playing on WBAL-AM and WPOC-FM.
Other advertising initiatives include digital and print ads in local business and insurance trade journals.
Since 2004, Chesapeake Employers has been a founding, corporate sponsor of the Thomas Point Lighthouse dedicated to its restoration and preservation. |
Employees on the move
 Sharon Rowell has been promoted to Assistant Vice President of Marketing and Business Development. Beginning December 1, 2013, Sharon will be responsible for setting the company's marketing strategy, developing the marketing plan and managing the day-to-day functions of the Marketing and Business Development department. Prior to accepting this new position, Sharon was the Director of the Strategic Business Unit (SBU) for the past four years. Her previous experience with the company also includes heading up the Premium Audit department for 10 years. Contact Sharon at srowell@ceiwc.com.
Frank Linardi, Jr., CPA, has been promoted to Chief Financial Officer for Chesapeake Employers. As CFO, Frank oversees all financial activities for the organization including, preparing financial reports, summaries and forecasts for business growth. He also tracks the general economic outlook for Maryland business as it relates to Chesapeake Employers. Additionally, Frank oversees the actuarial and Chief Risk Officer reporting duties for the company. Prior to his promotion, Frank was Vice President of Finance and Controller. He has been an employee of the company for more than 12 years. He has nearly 30 years of financial experience in the insurance industry.
 Joanne Dreher was recently promoted to Director of Underwriting for Chesapeake Employers. Joanne is responsible for the operational effectiveness of the Underwriting department and ensures the department works toward achieving the organization's goals, objectives and standards. Since 1999, Joanne has held the position of Underwriting Supervisor. She has more than 30 years of experience in the property and casualty insurance underwriting field and possesses more than 20 years of leadership experience within the insurance industry.
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Talking workers' comp with small business entrepreneurs
| George Johnson, Territorial Account Executive for Chesapeake Employers, educates CEOs about workers' compensation insurance during an SBTDC training session. |
To help entrepreneurs better understand workers' compensation insurance, Chesapeake Employers has teamed up with the Maryland Small Business and Technology Development Center (SBTDC).
Recently, George Johnson, Territorial Account Executive for Chesapeake Employers, presented to a room full of Maryland-based CEOs at the Maryland Center for Entrepreneurship in Howard County. The training session focused on workers' compensation insurance and how carriers price policies and what CEOs can do to save money on premiums.
Rounding out his talk, George said: "I encourage you to utilize your independent insurance agent as business consultant. Agents have a wealth of business knowledge and can be very useful advisors."
The CEOs also learned about various commercial insurance coverages and surety bonds from Bruce Talbot, CPCU, of The Advantage Group.
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Agency Advisory Council meets, discusses business issues
Chesapeake Employers' Agency Advisory Council meets regularly with members of the company's Marketing and Business Development team and senior management to discuss the best ways to retain and grow business. Recently, the Council met at the Cambridge Hyatt. Meeting highlights included:
- The agent commission schedule will remain unchanged; however, the contingent plan could be adjusted.
- The company is having an excellent year in 2013 and the 9-month loss ratio is the lowest in history of IWIF/Chesapeake Employers. This success is due to proper pricing, as there has been no overall rate increase in 2013.
- Overall, 2014 rates will remain flat.
- The upcoming Underwriting Management System (UMS) will have a single sign-on process for producers within an agency by first quarter 2014. This agent-underwriter collaboration tool is intuitive, and information is visible to the underwriter and agent at the same time. The biggest improvement is the ability to offer straight-through processing and instant rating that will help roughly 14,000 of the 22,000 current policies.
- Regional seminars that provide hands-on training will be available.
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Chesapeake Employers' Agency Advisory Council members. Pictured are, back row: Dwight Crone, McFarlin; Dave Bollinger, Barnes Bollinger; Jamie Day, Day, Deadrick & Marshall; and Larry Sanders, Edward L. Sanders Insurance. Middle row: Donna Moran, The Moran Group; Don Harsh, Wright Gardner; Jason Rilley, Jacobs Company; and John Scott, Associated Insurance Management. Front row: Betsy Korpela, Consolidated Insurance Center; Scott Bramble, Fleetwood, Athey, MacBeth and McCown; Joann Ragan, Crothers Insurance; and Don Grauel, L. E. Goldsborough & Son. |
Agents who do business with Chesapeake Employers are encouraged to contact a member of the Agency Advisory Council with comments, concerns or compliments. |
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Chesapeake Employers wins business philanthropy award
In front of a crowd of approximately 600 people, President and CEO Tom Phelan proudly accepted the Business Philanthropy Award for a mid-size company for outstanding commitment to community service. The award was presented by the Maryland Chamber of Commerce and the Baltimore Business Journal during National Philanthropy Day in Maryland on November 6, 2013.
Pictured above are President and CEO Tom Phelan and members of the company's Charitable Contributions Committee. Pictured left to right, back row: George Layfield, Executive; Bill Cress, Underwriting; and Paul Gwiazdowski, Special Investigations Unit. Front row: Carolyn Gutermuth, Communications; Tom Phelan; and Mary Smith, Safety Services. |
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