Booth Time 
Volume 3 Issue 1
January 2013
In This Issue
NC Toll
Toll by Tag
Meet the Team
Quick Links

My Account

Make a Payment

Toll Activity

Tag Management

Contact Us 

FACTOID!

The longest interstate route in the US is I-90 from Boston, MA to Seattle, WA at 3,020.54 miles.  The shortest is I-97 from Annapolis to Baltimore, MD at 17.62 miles.

Take a Break
Come meet the BESTPASS team in person...

The next time you are in the Albany, NY area, please stop by our office and meet the team that makes toll road use manageable for you!  The coffee is always fresh!

NC Quick Pass & NCPass
Expanded Toll Service Area

Starting January 2013, your BESTPASS transponder now functions on all toll facilities in North Carolina. North Carolina's electronic toll service, NC Quick Pass, is fully compatible with your BESTPASS transponder.

 

You don't need to do anything to begin using this service: toll usage will flow through the prepaid portion of your BESTPASS account automatically. Please note that North Carolina's toll facilities are all electronic. There are no manned toll booths.

 

[Click here] for a map of toll facilities and rates.

   

 

NCPass v.s. NC Quick Pass: I'm so confused!

With all the "passes" out there, it's no wonder there is some confusion over what does what.  

 

NC Quick Pass is the electronic tolling service offered by North Carolina Turnpike Authority.  As of January 3, 3013, any tolls incurred in North Carolina will automatically flow through your BESTPASS account.  If you receive a bill for tolls in North Carolina through any other agency, please contact BESTPASS customer support.

 

NCPassNCPass is the weigh station bypass system for commercial carriers in North Carolina.  It is independent of the NC Quick Pass system.  However, if you are currently paying a yearly fee for bypass service trough NCPass and would like to have these charges combined and billed through your existing BESTPASS account, we can do that for no additional fee!  Please contact BESTPASS customer support at (518) 458-1579 or support@bestpass.com.

my.BESTPASS.com Spotlight
Download Toll Usage by Individual Transponder
SpotlightMany of you have been asking to be able to quickly view toll usage by individual transponder. Now, you can!

 

The latest release of my.BESTPASS.com has been upgraded to include the ability to filter usage by transponder.  By entering a transponder number on your account and specifying a date range or selecting an individual invoice, you can easily review the usage for that particular device.  Leave the transponder number blank to view all activity for the selected period.

 

Check it out at: http://my.bestpass.com 

 

*We are always looking for way to improve our products and services. If you have any suggestions or ideas on how we can better serve you, we want to hear it!  If we use your idea you'll receive a free BESTPASS Land's End jacket plus $100 in toll credit or an AmEx gift card.  Submit comments and ideas to support@bestpass.com. 

Meet the Team
Jennifer Trippany - Customer Service

Meet BESTPASS Team member, Jennifer Trippany, one of our Customer Support & Transponder Inventory Control Associates.  Jenn joined our Customer Support Team on July 30, 2012.  Prior to BESTPASS she spent a number of years employed within the marketing industry managing customer accounts and coordinating staff trainings. During this time Jenn developed many invaluable management, support, and organization skills, which she utilizes daily.  You see she is also a mother to three very active hockey loving children.  Jenn spends many evenings and weekends shuffling all three to and from hockey games and practices which as you can imagine takes a great deal of managerial and organizational skills.  Another little tidbit about Jenn, she earned her BA in Spanish and Italian Languages from SUNY Albany, which she put to good use during her time employed in the translation services industry.

 

We are pleased she chose to join the BESTPASS team!

BESTPASS: By truckers for truckers.  We're here for you. 
   
From all of us at BESTPASS,
thank you for making us part of your business.
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