Volume 2 Issue 12
December/2012
In This Issue
THANK YOU
LOWER FEES
TOLL RATES
BESTPASS E-MAIL
Quick Links

My Account

Make a Payment

Toll Activity

Tag Management

Contact Us 

FACTOID!

Americans purchase between 30 to 35 million live Christmas trees each  year.  Sales of artifical trees are around 17 million annually.  Live Christmas trees are grown in all fifty states including Hawaii. It takes a tree an average of seven years to mature. 

Coffee Break
Come meet the BESTPASS Team in person...

The next time you are in the Albany NY area, please stop in to visit with us. Enjoy a hot cup of freshly brewed coffee on us and meet the team that makes toll road use manageable.

From all of us at BESTPASS, best wishes for a safe and happy holiday along with a prosperous New Year!
 
Happy Holidays!
Thank You for Choosing BESTPASS!
With 525 new accounts in 2012, operating more than 18,200 vehicles, we would like to take a moment to thank all of our new and existing clients for making BESTPASS a part of their operations. 
Lower Tag Assessment Fees in 2013
Lower Tag Fees 

SpotlightBESTPASS leases its transponder equipment from the NYS Thruway and with their recent switch to a lower cost toll windshield tag they have also lowered their lost/stolen and damage assessment fees.  In an effort to pass along as much savings as possible to our clients, BESTPASS will be matching these lower fees going forward.

 

Transponder TypeCurrent Fee2013 Fee
Windshield (Toll Only)
$30
$16
License Plate & Roof Mounted
$30
$22
FUSION (Toll & Bypass)
$50
$40

 

If you have any questions please do not hesitate to contact BESTPASS customer support.

2013 DISCOUNT REDUCTION & TOLL INCREASES
PTC Volume Discount Reduction 

The PA Turnpike Commission approved a new toll rate schedule for 2013.  This included a change to their volume discount program.  These changes will be put into effect January 1, 2013.  While BESTPASS will continue to provide the best possible service and discounts available anywhere, these changes will impact your toll rates and volume discount on the PA Turnpike.  All other discounts on other facilities including the new 2012 discount on the Port Authority faculties will remain unchanged. 

 

Monthly Toll VolumeBESTPASS DiscountPTC Discount
$0 - $5,000
2%
0%
$5,001 - $10,000
3%
0%
>$10,000
5%
5%

 

PTC E-ZPass Toll Rate Increase 

Toll rates for customers using an E-ZPass transponder will see toll rates raise by 2% while cash payers will have toll rates increased by 10%.

 

These changes will be reflected in the invoice received in February for January usage.

 

As with all users of tolled facilities, BESTPASS has very little say in the rates dictated by the tolling authorities, particularity when there is little if any notice prior to an announcement.  As can be seen from our discount schedule and the services provided we do all we can to maximize the discount given to our customers along with savings gained by efficiencies realized with our other services.

 

PANYNJ E-ZPass Toll Rate Increase

The Port Authority of NY & NJ previously scheduled rate increases through 2015.

 

The rate changes went into effect December 2, 2012 and will be reflected in the invoice received in January for December usage. To view the rate schedule click on the link below.

 

[PANYNJ Toll Rate Schedule]

 

If you have any questions please do not hesitate to contact BESTPASS customer support.

BESTPASS Email

emailReceiving Email from BESTPASS 

Please make sure to notify your technology people and/or configure your email SPAM blocking software to accept emails from bestpass.com.  The vast majority of our clients receive their monthly statements from BESTPASS via email.  We also, on occasion, send out important notifications related to your account and toll & bypass services, plus a monthly informational newsletter. It is important to make sure that you can receive these emails.  We make sure to limit our emails to only essential and pertinent information.  The list below contains the email addresses that BESTPASS uses regularly to communicate with our clients.  

 

billing@bestpass.com 

support@bestpass.com

rkellie@bestpass.com

 

If you have any questions please contact customer support.

By truckers for truckers.  We're here for you.  If you have an idea on how we can better help you manage your electronic toll and bypass usage, please let us know.  If we use your idea you'll receive an official Land's End BESTPASS shirt or pull-over.

 

From all of us at BESTPASS, thank you for making us part of your business.
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