Business jet operator, ElitAvia, selects Q-Pulse for quality and safety management.
   
         
   
Greetings!

European private business jet operator, ElitAvia, has chosen Gael’s Q-Pulse solution to manage quality and safety management throughout their organization. By doing so, they will be able to successfully control a number of processes in one location while improving and encouraging an organizational reporting culture.

Q-Pulse will provide improvement in workflow and enhance communication, follow-up and reporting capabilities between and within ElitAvia's operations, and has been chosen by the airline to replace their previous solution. The business jet organization had been using a rival solution to Q-Pulse for a number of QMS processes but found the product too labor intensive, expensive and lacking a document repository. Management was also unhappy with the product’s lack of flexibility, while staff found they could not complete important tasks due to limitations with the system.

Iva Stankovic, Quality Officer at ElitAvia, said: "We use our client’s demands as a challenge to reach excellence but felt that our previous system was causing more issues than solving them. The product wasn’t flexible enough for us and was designed for larger airlines. As such, it was very complex and could not be customized to fit our needs and most of the time, external help from IT or customer service was required in order to setup and complete the simplest of tasks such as generating reports, forms or checklists."

Q-Pulse will help ElitAvia consolidate all processes for key activities across the business. This will allow them to manage and track their processes within specified timescales. Iva added: "We provide a personal and tailored corporate aviation service to suit each of our customers’ lifestyles and business needs. We are ambitious and aim to please each customer in a unique and special way. We believe Q-Pulse is the flexible, easy-to-use solution which will help us grow and, at the same time, grow alongside us".

"Q-Pulse will help us improve safety management, providing the ability to quickly report safety occurrences and accelerate the response and investigation times in line with regulations and standards imposed by the European Aviation Safety Agency (EASA). We have been recognized by certification to the highest level from the International Business Aviation Council (IBAC) and the International Standard – Business Aircraft Operations (IS-BAO). Q-Pulse will help us maintain these certifications."

Sincerely,
Bob Trevelyan
President
Sextant Readings Solutions Inc.
   
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