MarketCulture Strategies
November 2015 Newsletter 

For Leaders Driving Customer Centricity



Greetings!

Happy Thanksgiving Everyone! We hope your wind down to the end of 2015 is filled with memories of great achievements this past year.




We are very proud to announce that Market Culture won a consulting award from Corporate Vision for:

Best Culture Assessment Consultants 2015
Best Staff Survey Tool: MRI™

The 2015 Consultancy Awards aim to highlight and give recognition to those consultants who really deserve it. The awards are based 100% on merit and are a reflection of those in the global consultancy industry currently making a massive impact in firms and industries worldwide.



Here is a photograph of Dr. Linden Brown with Professor Philip Kotler taken last month at the World Marketing Summit 2015 held in Tokyo.

 
If you haven't already done so, please pop over to our Blog and read this very interesting article, "Customer Experience is a Team Sport - How a no tipping policy is changing the New York dining world".

"So it came as a huge surprise to learn that a very successful restaurant owner, Danny Meyer, in New York was going to change things in a big way by introducing a "no tipping" policy at his restaurants."

Thanks!

Dr Linden R Brown and Chris Brown,

Insper University, Brazil
Chris will be leading a Customer Experience Management Program for Insper University in Sao Paulo, Brazil on November 12th & 13th, 2015. Read more  here.

We made it into McGraw-Hill's Top 10 Best Sellers for 2015!



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