Tour de Force has several key benefits enabling sales and marketing teams to become more efficient and effective.
Save time accessing actionable customer data
* Gain a 360� consolidated view of all key customer information including data from your ERP system, with ability to immediately create an associated task or appointment.
* Analyze data online and easily access reports and dashboards at various levels from the overall corporation down to individual territories.
* Receive key and prioritized information delivered automatically to your Tour de Force Cloud home page and email through alerts and notifications.
Optimize business processes
* Delivers capabilities well beyond traditional CRM, including such areas as:
* Job management for managing projects including resource requirements, project milestones and timing.
* Case management and support for identifying, tracking and resolving customer issues.
Leverage institutional knowledge
* Utilizes a centralized customer knowledge base which retains customer information over time, including automated logging of email communications, keeping your entire team up to date and on the same page.
* Accounts can be assigned and analyzed at ship-to and/or bill-to levels, providing more granular coverage and view of performance.
Grow sales by streamlining and standardizing your sales processes
* Efficiently manage the entire sales process from initial interest through closure and beyond, including tasks, activities, appointments, opportunities, and sales quote delivery and follow up.
* Sales quotes can be created in your existing ERP system or in Tour de Force Cloud while utilizing customer-specific pricing and viewing product availability by warehouse through the integration between the two systems.
Increase sales revenue with sales planning tools
* Effectively manage sales planning including establishing goals by territory, region, customer account, and/or sales person, including the ability to track and report performance to goal and sales commissions earned.
* Perform gap analysis to identify opportunities to upsell and cross sell customers. and
* Review leakage of products and product groups by customer to identify issues to be resolved in a timely manner to maintain strong business performance.
Want to learn more about what Tour de Force? Call us at 877-285-4800 or click on the link below to schedule a one-on-one web demonstration.