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Eclipse Users Group (UFO) NewsletterFebruary 2013

As the new co-chairs of the Marketing Committee (combined Newsletter and Marketing) we are working to make the monthly newsletter a valuable part of our communication to the membership.
With this newsletter we are introducing a new column "Ask Uncle Frank" a fun but informative approach to your questions.
Did you know that if you provide us with an article we use in our newsletter that in appreciation you will receive a gift card? We would appreciate your articles on business, Eclipse procedures, or something your company does that you feel is a great idea that others might be interested in using, please send it to us or  Mary Barlow.
If you have an interest on being on the Marketing Committee we need additional participants. Please contact us listing your area of interest and ideas. Won't you help us help the membership?




Co-Chairs of the Marketing Committee
Eclipse Users Group/UFO Board


February 2013 Training Classes
UFO Advice column by Uncle Frank
Quick Way to Add Contacts
February Training Classes Posted
Check out the details on all of these February classes and presentations on our website.

  • Feb 7th - Return Goods Queue Eterm & Solar - Webinar 
  • Feb 13th & 14th - New Hire #1 & #2 Eterm - Webinar 
  • Feb 19th - The Future of eCommerce by Second Phase - Second Phase Vendor Presentation - Webinar 
  • Feb 21st - SOE Advanced Eterm - Webinar 
  • Feb 26th - Modernize Your Eclipse System with Integrated eCommerce and Business Intelligence Solutions From Kore - Kore Technologies Vendor Presentation - Webinar 
  • Feb 28th - Status Codes Eterm & Solar - Webinar 
Eclipse Users Group Training Classes Remember you must be logged in to register. 
"The UFO Advice Column"  User to User We All Improve
by "Uncle" Frank Ousterhout

Dear Uncle Frank,

I keep forgetting to make certain callbacks and I sometimes miss meetings in the office. Recently, I also forgot my wife's birthday. Can Eclipse help?


Forgetful Fred


Dear Fred,

      Eclipse has a wonderful and often little used tool within the message system. It is a delayed sending function. You have the ability to send yourself (or anyone else) a message to arrive at a future date and time (1.21 gigawatts not required.) When your customer or vendor says they will call you back at 2pm, send yourself a reminder at 2pm asking yourself, "did they call?" For a 10:00 meeting on Tuesday you can send yourself a message for 9:45 as a reminder. I have my wife's birthday, our anniversary, JK's birthday and other important dates arriving as delayed messages approximately one week before the event so I don't forget the cards or gifts.

     In Eterm, after you create the message, use ALT 'O' for a special screen. You set the date and time for the message to reappear! Hit 'Esc' and you are done. Unfortunately you cannot see or find the message until it is delivered but rest assured, it works.

     For Solar users when you are sending a message you will find 'Schedule Send' under the File menu.   Add it to your custom toolbar for ease of use.

     This delayed send feature is also useful for incoming messages that need your action but not right now. Resend it to yourself with a delay for a later time and it will again show up to remind you.

     Finally, for my repetitive tasks (like remembering to water my office plants) I keep resending the same message reminder, just advancing the date each time I resend it.


     Uncle Frank

If you have a question for "Uncle Frank" please send it to Mary Barlow. Put Uncle Frank in the Subject Line.
Enrolling Employees for Classes but They Aren't a Contact?
by Mary Barlow

Recently we added a quick way to add contacts so they can be registered for a class. This is only available to Delegates, Alternates, and Admin contact types.

This new process is quick but doesn't record any information other than the contacts name and email address in your company contacts. What it does do is allow you to quickly add someone when you are registering a number of people for the same class. We suggest that at some point, hopefully soon, you go into your My Profile/Company Contacts and update the empty fields for those contacts.

We are always looking for ways to make the website more effective for our membership. Let us know if you have a suggestion and how it would help others. Send them to Mary Barlow.

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Disclaimer  The information contained in this newsletter is for general information purposes only. The information is provided by UFO and while we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this newsletter or the information, products, services, or related graphics contained in the newsletter for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data arising out of, or in connection with, the use of the information in this newsletter.