March News & Events

Client Spotlight:  DHK Manufacturing Company

AWNINGS & CANVAS BY DHK MFG. CO established in 1993 is the premier provider of top quality aluminum products.  For over 20 years and counting, DHK has led the industry in creativity, design, and function. DHK creates all types and styles of awning in their West Plains facility.  They are involved in all aspects of the production from welding the frames to sewing the customized fabric.  They take pride and in the work and provide a 100% guarantee on their awnings and a lifetime warranty on their frames. DHK is an affiliate client of the Ozarks Small Business Incubator. They are utilizing OzSBI's services including a team of business mentors, marketing assistance, networking, and other business services to grow their business here in the Ozarks. 

To find out more please visit: or call 870-219-7477. Feel free to email DHK Mfg.  -

Supervisory Certificate Series Returns
Train the managers your business needs by having them attend the "Supervisory Certificate Series" starting Wednesday, March 30th. This series is ideal for both experienced supervisors and new managers in all industries including manufacturing, government, for-profit and non-profit. Through facilitated discussions and an engaging learning process, attendees will gain a common language and techniques to improve their leadership role in their organization.  Training is being done by the Missouri Training Institute at University of Missouri-Columbia.


Day 1: Building Effective Relationships
Building effective relationships with the team members you supervise is one of the best strategies to ensure team performance and prevent future conflicts. By focusing on relationships, you gain trust and respect. This full day session will examine personality differences, generational differences, and how to proactively build trust.

Day 2: Communicating Successfully
In today's fast-paced business environment, successful communication requires more than just speaking your mind loudly enough for others to hear you. This session will sharpen both your written and verbal communication skills. It will help you maximize understanding and minimize confusion among those with whom you communicate.

Day 2: Leading High Performance Teams
As the supervisor, you are responsible for the leadership of your staff. This session will address the interpersonal and organizational advantages of working together. You will also participate in some experiential learning exercises that illustrate what it takes to lead others through the challenges of team development. Finally, learn how to set team boundaries and communicate team expectations to increase the commitment and performance of your employees.

Day 3: Motivating Employees
Motivated employees exhibit a willingness to take on responsibilities, hold themselves accountable for their performance, and in turn, increase their own job satisfaction. This workshop will explore the topic of employee motivation and why the carrot and stick approach to energizing your employees just doesn't work. Learn what you can do to create a work environment of motivated employees who consistently demonstrates a willingness to perform and achieve results.

Day 4: Guiding Conflict Resolution
In the workplace, even healthy differences can escalate into conflict. Addressing conflict quickly and effectively is a crucial supervisory skill. This session enables you to recognize the signs that conflict exists, assess each conflict situation, and serve as a catalyst to encourage those involved to achieve resolution.

Day 4: Project Management
As organizations continually change to meet the demands of their customers, new projects must be planned and executed. This workshop provides a basic overview of project management. Participants will learn the skills required to be a good project manager and tools to help you plan and implement new projects. Additionally, you will explore the project management life-cycle and a group simulation of the four phases of project management.

The cost for the entire series is $545 or $495 for OzSBI members; a full-day session or two half day sessions of your choice is $195 or $165 for OzSBI members; or one half day session of your choice for $145 or $125 for OzSBI members.

Enrollment in the series can be done online at or by calling 417-256-9724. The deadline to register is Friday, March 18, 2015. Seating is limited and going fast so call to reserve your spot today.

EPIC 16: Entrepreneur Potential and Innovation Collaboration

This year's event will be May 3, 2016 during National Small Business
Week.  EPIC 16 will feature nationally recognized business makeover expert Ellen Rohr. 

There will be two roundtable discussions "Grown Local, Gone Global" and "Innovators, Creators and Risk-takers" featuring local entreprenuers sharing their journeys to success.

Our "shark tank" style business pitch competition will feature 3 local entreprenuers pitching their business idea for a chance to win a cash prize and professional mentoring. Applications are due by March 8, 2016 at midnight. Submit yours: 

Following the main event we will host a Business Mix & Mingle where there will be food, wine and beer from local vendors at no cost to you.  Come network with other like-minded entrepreneurs! 

Thank you EPIC Sponsors
Lunch & Learn
Lunch & Learns are free and open to the public.

Managing Your Cash Flow Thursday, March 17th 12pm FREE

Learn the basic movement of funds in and out of your business and how to track these funds.  Discuss the various ways a business is able to take funds for goods and services provided to their customer base and the many possibilities of making payment for the goods and services they purchase from their vendors. Lunch Provided by Arvest Bank.

From Invention to Company Thursday, April 21st 12pm FREE

Learn how a methane digester morphed into a company at the  forefront of energy technology. Hear Ted Landers story of how you developed the first product for PEI. Bring your lunch. 

Lead Generation  Thursday, May 19th 12pm FREE

Discover where to get leads and how many can be converted into customers. Bring your lunch.

Professional Workshops 

Become proficient in consolidating data, chart formatting, sorting and filtering, protecting worksheets and more. 2 day class.
Date: Tuesday, March 15th and 22nd
Time: 1-4 p.m.
Cost: $100/$80

Find out how to receive bids for federal contracts and successfully compete for those contracts. Learn how to work with the government.
Date: Thursday, March 10th
Time: 4-6 p.m.
Cost: $35/$20

Stop managing and start leading to improve the productivity of your employees and be a part of your organization's future. 4 day series with multiple topics.
Date: Wednesday, March 30th, April 6th, 13th, and 20th
Time: 9-4 p.m.
Cost: Inquire for Price

Learn how to protect your patents, trademarks, trade secrets, and copyrights. 
Date: Tuesday, April 12th
Time: 6-8 p.m.
Cost: $35/$20

Good customer service is a business's lifeblood. Learn tips and tricks for building repeat business.    
Date: Thursday, May 26th
Time: 1-4 p.m.
Cost: $35/$20
Thank You Champion Members!
Ozarks Small Business Incubator | 417.256.9724 | |

Ozarks Small Business Incubator | 408 Washington Ave | PO Box 1194 | West Plains | MO | 65775