Day 1: Building Effective Relationships
Building effective relationships with the team members you supervise is one of the best strategies to ensure team performance and prevent future conflicts. By focusing on relationships, you gain trust and respect. This full day session will examine personality differences, generational differences, and how to proactively build trust.
Day 2: Communicating Successfully
In today's fast-paced business environment, successful communication requires more than just speaking your mind loudly enough for others to hear you. This session will sharpen both your written and verbal communication skills. It will help you maximize understanding and minimize confusion among those with whom you communicate.
Day 2: Leading High Performance Teams
As the supervisor, you are responsible for the leadership of your staff. This session will address the interpersonal and organizational advantages of working together. You will also participate in some experiential learning exercises that illustrate what it takes to lead others through the challenges of team development. Finally, learn how to set team boundaries and communicate team expectations to increase the commitment and performance of your employees.
Day 3: Motivating Employees
Motivated employees exhibit a willingness to take on responsibilities, hold themselves accountable for their performance, and in turn, increase their own job satisfaction. This workshop will explore the topic of employee motivation and why the carrot and stick approach to energizing your employees just doesn't work. Learn what you can do to create a work environment of motivated employees who consistently demonstrates a willingness to perform and achieve results.
Day 4: Guiding Conflict Resolution
In the workplace, even healthy differences can escalate into conflict. Addressing conflict quickly and effectively is a crucial supervisory skill. This session enables you to recognize the signs that conflict exists, assess each conflict situation, and serve as a catalyst to encourage those involved to achieve resolution.
Day 4: Project Management
As organizations continually change to meet the demands of their customers, new projects must be planned and executed. This workshop provides a basic overview of project management. Participants will learn the skills required to be a good project manager and tools to help you plan and implement new projects. Additionally, you will explore the project management life-cycle and a group simulation of the four phases of project management.
The cost for the entire series is $545 or $495 for OzSBI members; a full-day session or two half day sessions of your choice is $195 or $165 for OzSBI members; or one half day session of your choice for $145 or $125 for OzSBI members.
Enrollment in the series can be done online at www.ozsbi.com or by calling 417-256-9724. The deadline to register is Friday, March 18, 2015. Seating is limited and going fast so call to reserve your spot today.