Did You Know?
The DC Access website includes a WiFi support page with tips on how to reboot your router and check your connections.

These two simple steps fix most WiFi woes -  if you are still having trouble, give us a call, or email support@dcaccess.net
RENOVATING?
We can help "future proof" your home.
DC Access works with homeowners,  architects and contractors to design and install smart wiring and integrated digital living systems.

We will help you create a smart, fully functional media and technology setup that is designed to adapt as your technology evolves.

Bits & Bytes  
Ten years ago, online video was in its infancy.
YouTube was founded in 2005, and Netflix started streaming movies in 2007. Today, video is the #1 way people use the Internet, and the numbers will continue to rise.

Here are some eye-opening projections from Cisco:

5 million years
The time it would take an individual to watch the amount of video that will cross global IP networks each month in 2018

6 billion DVDs
The equivalent of Video-on-Demand traffic per month by 2018
.
1 Million Minutes
The amount of video that will cross the network every second in 2018

79% vs. 66%
Global video traffic as a percentage of all IP traffic in 2018 compared to 2013
 
It's Spring in DC!  
We hope everyone enjoyed the beautiful Memorial Day weekend! At DC Access, we have certainly been enjoying the springtime weather in recent weeks - especially Matt and our technicians who have to venture up on ladders and rooftops to install and maintain antennas and other equipment.

And there's no denying that DC puts on a beautiful show each spring. In April, we were wowed by the cherry blossoms at the Tidal Basin AND the cherry blossoms in Lincoln Park, just steps from our house on Capitol Hill!

Then it was the tulips, dogwoods and azaleas. Now as summer approaches, everyone's roses are putting on a show. Spring is a time of growth, and DC Access continues to grow, too. As you will read in the first item below, new partnerships with residential buildings are allowing us to expand our service areas. We anticipate a busy summer!

IN THIS ISSUE:
Expanding WiFi Service in Southeast
Meet Candace, Our Newest Team Member
Common Causes of WiFi Interference
Installing1600Penn
We're Providing WiFi at 1600 Pennsylvania (Southeast, that is)
No, Sasha and Malia aren't streaming their favorite TV shows via DC Access (not yet, anyway!) - but we
are excited to be partnering with NOVO Properties to offer WiFi at a new 77-unit apartment building going up at 1600 Pennsylvania SE.
 
In addition to offering WiFi to residents at "our" 1600 Penn, the WiFi antenna at this location will allow us to expand our Hill East service area.

Up on H Street, we are exploring a location in the 1100 block of H that will allow us to expand or service area further north. Stay tuned for more details!

Want to know if a home or business is located in our service area? Check our service area maps.
MeetCandace
Meet Candace, Our Newest Team Member!
We're pleased to welcome Candace Williams to the DC Access team! As our administrative assistant, Candace handles phone calls, scheduling, payments and special projects.

Candace has an English degree from Frostburg State University. In her free time, she enjoys cooking, DIY home improvement projects, and is a huge dog lover.
InteferenceTips
Common Causes of WiFi Interference
If you are experiencing periods of slow or intermittent WiFi on a recurring basis, it's possible that some type of interference is causing the problem.

Before doing anything else, try restarting your router. If the problems persist, then it could be that something is interfering with your signal.

Electronics & Appliances

You may or a neighbor may have electronics or appliances that are the culprit.  

  • Devices that operate at 2.4GHz - including some cordless phones, baby monitors, garage door openers and wireless video security systems - can interfere with WiFi (and vice versa).   
  • If you have a phone or baby monitor that you suspect is creating interference, try unplugging it. If that solves the problem, then move the base further away from your WiFi router and see if that helps.
  • Very old microwaves may generate radio frequency noise - but this issue will be easy to diagnose, as the problem will only occur when the microwave is running!
  • Bluetooth used to be a common source of interference, but unless you have a very old phone or bluetooth device, it is unlikely that bluetooth is the source of interference.

WiFi Traffic Jams
One of the downsides of urban density: multiple WiFi networks in close proximity compete for bandwidth. If you haven't had problems in the past, it could be that a neighbor has a new WiFi device. 

 

By default, we set your DC Access router to use a single channel, but it can be configured to automatically switch channels. However, even if you have channel switching enabled, problems can still occur when lots of networks are competing. 

 

If you suspect competing WiFi is the problem, contact us and we can evaluate the situation and help find a solution.

  

One surefire fix is to plug into your router, either directly or by using home plugs (you will need at least two, and they are available for purchase from DC Access for $35 +tax). 

 
What about physical interference?
Many common materials, like wood, brick and concrete, have little effect on WiFi signals. But reflective materials - including glass, tile and metal - can block WiFi signals.

One of the things we evaluate when we set up your WiFi is to position your router to minimize the impact of physical barriers between it and the wireless signal.

However, if you - or a neighbor - has had any construction or renovation done since your initial setup, it's possible that a reflective material is now interfering with your connection.

 

Don't suffer in silence! 

If you experience problems with your WiFi connection and can't identify or eliminate the source of possible interference, please be in touch.  

 

Based on your location and the kind of equipment you have, we can assess your situation and suggest some solutions (some of which we can implement remotely).  

 

If the problem persists, we will send out a technician to perform some diagnostics and hone in on the problem.

 

We hope you are having a wonderful spring!

Sincerely,

 

Martha & Matt 

DC Access, LLC

 

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