Communications should be easy, right?   There are three simple elements:  a sender, a message, and a receiver.  We have the ability to quickly send texts, emails, phone messages, and even letters to get our message across.   Much of the advice about good communication is basic and common sense -be clear, repeat the main point, keep it concise and simple.   It's easy! 

Yet, when problems emerge in a family business, poor communication practices are often at the heart of the problem.  In fact, Williams and Pressier have found that 60% of family business failure is due to a lack of communication and trust within the family around group decision-making and governance.   How do we improve communications skills and bring better health and strength to our family and business?

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