Tennessee 811 will periodically provide timely information in this newsletter about events happening at the call center,
or issues related
to the "One-Call Industry". |
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International Locate Rodeo 2015
The 14th Annual International Locate Rodeo (Locate Rodeo) was held last weekend on the campus of the University of West Georgia. The Locate Rodeo was hosted by Georgia 811 and the National Utility Locate Contractors Association (NULCA). The Locate Rodeo is described as "The Olympics of the Locate Industry". The event was started by Georgia 811 and is designed to celebrate the art and science behind the craft of underground utility locating.
This year there were 81 competitors from the USA and Canada and they represented 37 different companies. This is a large event that requires a lot of volunteers to run it. There were 110+ volunteers from 29 different states and they represented 13 different companies. Tennessee 811 has sent volunteers every year since the Rodeo started.
There are 3 divisions of locates - power, gas and water - plus the, " Locate from Hell" (LFH) event.
Tommy Toombs - First Place Water Division
Steven Ballentine - First Place Telecom Event 3
JEA CONTESTANTS from left to right: Brock (BJ) Wilson, Jason Brooks and Steven Ballentine
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Tennessee 811 is a TOP WORKPLACE!!!
Earlier this year, Tennessee 811 participated in a customized survey to see if our company is a great workplace, or if we needed to take steps to become one. This survey was done in conjunction with Workplace Dynamics and The Tennessean.
Workplace Dynamics surveyed all our employees covering seven different factors: My Work (training, work/life balance), My Manager (cares about concerns, helps learn and grow), My Pay & Benefits, Direction (where the company is headed, its values and leaders), Execution (how the company is getting to where it aims to go), Connection (feeling appreciated and that their work is meaningful) and Engagement (retention, motivation and referral).
The results are in! We are a Top Workplace in Middle Tennessee! We ranked number 18 in the Small Business category out of the 105 companies that were surveyed across Middle Tennessee.
A luncheon was held to celebrate our success.
Some of the comments from our employees that came out of the survey were:
What do you find most meaningful about working at this company?
"We are helping make Tennessee a safer place."
The things I like most about my job are:
"They encourage longevity and work hard to ensure we can work and take care of our families. There are great opportunities to advance. Flexible, awesome benefits, open door policy."
What impresses you most about senior managers at this company?
"They do what they say."
What does your manager do to help you learn and grow?
"They provide me with any assistance whether advice or material I need to complete my work and pushes me in different directions."
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Tennessee 811 offers FREE training to anyone interested in entering their own tickets or updating their tickets online.
If you have a high volume of updates, you may wish to only update your tickets online. Updating only, is now something that is offered.
Remote Training is presented by one of two methods:
1) Visit our website, www.tenn811.com, and under Remote Entry on the home page follow the links.
- Download the documentation on the policies and procedures that must be followed and watch the tutorial.
- The documentation will explain our policies and procedures that should be followed when entering tickets.
- Feel free to enter as many practice tickets as you would like in our training portal.
After watching the tutorial, if you feel you do not need additional training, read, sign and return the Disclaimers to jdeidiker@tennessee811.com to receive your login credentials. You will then be contacted when you are ready to start entering and updating your tickets online.
2) Attend an interactive, remote training session which is offered via the internet and can be viewed from your own office.
- Training lasts approximately 1 hour and covers basic ticket entry and mapping.
- A calendar is listed on the website with dates that are available for webinars.
When entering and/or updating your tickets online you will receive an immediate ticket number, start date and time.
Call Judy at 811, or jdeidiker@tnonecall.com ,
for more information.
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