• This is a brilliant Idea and would make life ( dealing with costings) so much easier.

• absolutely! it would seem that because the competitive nature in the sales of digital printers ,they are not making enough out of the sale of the machine ,so therefore they stitch us up with the service cost!!! (Fleeting image australia, john evans) 

• No! With the very high cost of Digital ink, the machines should be supplied free sbd all we pay for is the Ink and Service. There are HUGE profits in the ink.

•  Yes (ET Signs,  Masoud)

• Epson have been offering this with their eco-solvent printers ever since it started in the Sign & Display market

• A rather touchy question I would think. I feel there would need to be a very close scrutiny on pricing to ensure the price of the machine is not overly inflated to cover 'incident' servicing.

  It would certainly be a benefit where a machine is 'giving problems' early after installation and where there may be desputes over 'warranty' claims.

• What an interesting thought. However most manufacturers only include a 12 months warranty which really is there to just iron out any set up and teathing issues rather than machine faults and lack of reliability issues. Imagine if you purchased a printer knowing you have a warranty covering all parts (including heads) that lasts for the term of your lease or a maximum of 4-5 years. With this we are obliged to have the machine serviced at set time frames (eg: 2 per year), or sqm of print produced - in turn there is a set labour cost and reduced parts costs (fully exclosed). This could allow suppliers to reduce initial aquisition costs knowing that they would have a set income for the next 4-5 years from that one machine. Suppliers would have to include all parts consumeables (Including expensive heads, encoder strips, vaccuum pumps etc) or even a full change of heads every year...Suppliers would need to openly advise of these costs at time of purchase enabling us to make an informed decision before purchasing the product and factor all warranty costs into our chargeable rate. Just imagine the peace of mind that would bring to the purchaser....and the constant cash flow to the supplier. But then again the supplier may do like they did to our company and offer a totally useless service agreements of up to $14,000 per year that covered nothing, at inflated parts costs and labour costs which showed they had no faith in their product.
  Just imagine if they really stood by their product, gave real training and had full faith in their product.....Just imagine! I for one would be interested in upgrading, I have battled with this last printer for 5 years! 

• Yes. Who do they think they are. Some exculsive club of genius's The cost and charge out fees are apalling
  Lets face it, a tech is a sewing machine mechanic !
  The call out and hourly rate is totally unjustified.
  $200 per hour to learn/experiment and talk ???
  Most techs couldnt get a job doing anything else.
  Its outrageous what they charge to change a head or for that matter fix anything. Undo a few screws and replace a part, suck ink through and clean. Its not brain surgery, or for that matter,building or plumbing... or sign making. Its a simple machine and services should be free or a nominal cost to make sure we are printing. \Just had a thought!!!
  Why dont the suppliers service the machines for free as its in their interests to keep us printing.
  Then we buy more material off them and stay LOYAL. But no...They would prefer tho continue with the scam. The first one to do this will wipe the competition off the map... AND all will follow...OR are they in collusion with each other....hmmmm shades of wikileaks to come. I know it happened in the recycling industry with AMCOR and Visy and of course the banks. Accc might have a little look hehe

• As a distributor of machines we include service and support for the life of the warranty free of charge for our equipment - saying that your question is worded incorrectly - new car manufacturers hardly ever include cost of servicing in the warranty - when you take your car in for service during warranty period you always pay for the service at the time - unless the manufacturer had a special deal when you bought the vehicle - but its rare to have this included...
  Cost of servicing equipment is high - especially in Australia - given labour and travel costs
  We have considered actually approaching the market with a lower machine price to exclude the cost of service and give the customer the option to choose which level of service they would like to purchase (Adkote, Ian Cleary)

• Defiantly not as printing is already too expensive and overseas companies are undercutting you big time and not always China. Sadly some still believe as per one comment in last week's questionnaire said "business will pay for quality", so false and misguided when "YOU yourselves" look for cheaper materials. The truth is, if YOU don't lower the price with same quality you will be out of business in the long run as already so many manufacturers whom didn't follow this road have lost their business. It's very sad for Australia, but the G,Ment don't care at all as they exporting billions in Iron etc and getting large back handers themselves - That is fact 100%. (Vision,  Andy) 

• It would be nice to al teast know up front what the cost is going to be. A more defined warranty would be good. we have a 1 year old maxchine under 3 year extended warranty and the service tech is telling us that the machine is in need of new heads because they have come out of alignment, and thats not warranty. What does warrant ycover then????????????  

• The print machine manufactures should have a ceiling service cost for their warranty period. To service the machines vary considerably depending on the technician that is sent out not necessarily what needs replacing. If I was buying a new machine I would defiantly not have them serviced on a regular 6 monthly basis, basic servicing I would do and have any major service by the manufacture, it would workout to be considerably cheaper.

   

Please spend a minute to give your answer to this week's survey as one or possibly more of your industry peers thinks this question is important and wishes to see your point of view as well as others in the industry.

(NSW, St Peters) 2 Mimaki JV4s.  No heads otherwise in reasonable condition.
Refurbish or use for parts.
Make an offer!!
Call Peter @ Sublitech. 0412235673.
(Posted 22nd Januuary 2014)

(NSW, St Peters) Roland direct to fabric sublimation printer.  1800mm print width in line heat chamber.
3 years old, perfect condition, very little use.
Paid $85000, need to sell ASAP!!
$24500!!
Call Peter @ Sublitech.  0412235673.
(Posted 22nd Januuary 2014)

(NSW, Darlinghurst) oce 650 (rebadged konica minolta 6500) + fiery ic303. 1m clicks only. exc cond. service contract (inc toner) MAY be transferrable.
Tel: 0438 936056
(Posted 20th January 2014)

(NSW, Coffs Harbour) Roland Hi-Fi-Jet CJ500 for sale. Circa 2000 model. Always covered. Offers Invited (Coffs Harbour)
0412618145
(Posted 3rd January 2014)

(NSW, Tamworth) 2 x Mimaki JV3 160 SP $4000 ea. Extras include 2x spare pumps & (10x wipers all genuine) for each printer. Serviced regularly, selling due to upgrade. Contact Emily 0403 748 922
or (02) 6765 4511
(Posted 14th December 2013)

(NSW, Wyong) ROLAND AJ-1000 ONLY 210 PRINT HOURS serviced regularly. Print speeds of up to 90 sq m/hr $35,000
 0243533036
(Posted 25th November 2013)

(NSW, Mid North Coast) Roland Versa Studio BN20 

Valla Beach, Mid North Coast. NSW

$7000 + GST
Great condition. New head. Inks incl.
Email inq: abbey@globalstyle.com.au 

(Posted 18th November 2013) 

(NSW, Mittagong) HP Designjet series 5000/ 83 Ink Cartridge UV 680ml  1 x Black (expiry date 16 Jun 2012) $50 - new in box
1 x Light Magenta (expiry date 9 Jan 2013) $50 - new without box
1 x Magenta (expiry 5 Jun 2013) $50 - new in box
HP Designjet series 5000/ 83 UV print head and cleaner 680ml
1 x Magenta UV c4962a (expiry date May 2012) $25 - new in box
1 x Yellow UV c5003a $25 - new in box
Please contact 02 4872 3677 for further details or enquires.
(Posted 6th September 2013)  

Send an ad - click here

ACT

(Wanted) (QLD,  Brendale) Wanted Roland Printers for spare parts.

Contact Paul 1300 423 826

(Posted 15th November 2013)

(VIC, Melbourne) Representative - A  leading manufacturer of wide-format printers. Leading international printing manufacturer is establishing a wholly owned subsidiary in Australia to further bolster their presence in the region. Having established their Sydney team they are looking for experienced wide printer sales specialist to take ownership of the Victorian region.

The role will be expected to engage directly with dealers and prospective customers and will complete samples and product demonstrations as needed to support sales targets.

Specific responsibilities will be to:

*Service existing dealers and establish new dealers/distributors

*Provide dealer support for sales with sales training, product demonstrations and cost analysis and application development

*Attend relevant trade shows
Experience selling wide format digital Inkjets and consumable for solvent, UV Curable, Dye Sublimation to the signage and industrial market is essential.
Excellent base salary + car allowance.
Tel: 02 8244 8427 or

deanna.saffioti@advantageresourcing.com  

(Posted 22nd August 2013)

Queensland

Wanted (QLD, Brisbane) Work wanted -

Cnc flatbed router operator/programmer, engraving machines and pantographs, infilling, spraypainting. General signmaking. Forklift, worksite/cherry picker tickets. Brisbane and Sunshine Coast. Any work appreciated. mark93@iprimus.com.au. 0488919523.
(Posted 13th December 2013)

(QLD, Brisbane) SALES PERSON, Seeking a highly motivated sales person, with experience in Advertising Billboards or large format printing Signage industry. to work on a good retainer plus commission basis, full time long term position available to the right person.

0419944660
(Posted 18th October 2013)

(QLD, Currumbin) Casual Sales Rep, for easy to place signage products to existing clients, Good pay for right person, flexible hours, Tel: 07 5598 8840

(Posted 26th September 2013)

(QLD, Brisbane)Signage Manufacturing.

Experience in all aspects of the sign industry, wide format printing through to dispatch. Please forward resume to marce. l.suchanek@kbgroup.com.au
(Posted 19th September 2013)

(QLD, Richlands) Casual position, 30 - 35 hours per week. Flatbed router operator required, experience is essential. Other duties will include laminating, using a planer, polishing and other duties as required. Must be good with numbers and sizes, accurate and able to lift heavy sheets of acrylic. Please email resume to

jobs@brilliantprints.com.au . Applications not considered unless you have router experience. Tel: 0731185045
(Posted 26th August 2013)

(QLD Coopers Plains) - Signwriter/vinyl person. Experienced in all aspects of the sign industry. Graphics through to installation Immediate Start for right person. Phone (07)33444333 or email Sandyk@raymarksigns.com.au. 

(Posted 15th August 2013)

Western Australia 

(WA, Perth) Sales Executive - Sign & Display role in Perth?

Manage and grow your own sales territory in our growing sign & display segment selling inks and consumables. Based in our Malaga site. Competitive base salary + commission + car + super.
To apply, forward your resume to nicole.trosky@spicers.com.au.
(Posted 3rd September 2013)

South Australia

(SA, Adelaide) WIDE FORMAT ROLL & FLATBED DIGITAL OPERATOR (Pre-Press) Duties include, Pre-Press, colour correction/matching, preparation of files, design work, ripping and printing to  multiple devices. You must be able to work in a busy environment with tight deadlines.  Wage negotiable based on experience. Resumes to: martin@pricescreen.com.au
(Posted 13th January 2014)

(SA, Woodville) Digital Sublimation Print Manager - A highly motivated individual with experience in graphic design would be preferable for this role. Visit Seek.com.au to view full job add, aknight@adelaide-ess.com.au 

(Posted 15th October 2013)

Large premises, All plant & equipment, Owner Retiring. 0890713565

topsigns@westnet.com.au 

(Posted 18th November 2013)

Well established - prime position - huge client base - little opposition

All equipment & files. Details 0409 581 135 

(Posted 3rd November 2013)

1)    Wide format flatbed UV digital printer, CMYK+White, print area 3.200mm x 1650mm x 30mm. top speed 80 sm/hr

2)    Multicam CNC router, 3D capabilities, air extraction system, 2500mm x 1830mm x 150mm cutting area
3)    Laminator 1600mm, eyeletting machine, ultrasonic welding machine, guillotine 1320mm, Forklift, Toyota HiAce van, Pallet Racking, computers.
4)    Client database, approximately t/o $500K/p.a.
Selling at less than machinery value, $225,000, ono + SAV for quick sale. Owner retiring.
Tel: 0406 995 001 

(Posted 23rd October 2013)

Can you help:  

Looking for a partnership

Looking for help with: