County ordinance changes, U-Pick stories and top shelf hospitality tips





California Agritourism News July 2016

from the University of California Small Farm Program

Greetings! 



Thanks for reading! Here's what's in this issue:
  • Recorded agritourism webinars all available online
  • Customer Engagement: U-Pick membership programs
  • County zoning ordinance updates
  • Santa Barbara winery ordinance guest editorial
  • Farm stay promotion at farmers' markets
  • CalAgTour.org free directory and calendar
  • Useful resources
Please let us know what's going on in your county or region, or on your farm or ranch, to share in the next issue.



Penny Leff, UC Small Farm Program Agritourism Coordinator

Did you miss them? Agritourism Webinar Recordings

all available online



almost there
Recordings, handouts and presentations from the five "Agritourism Conversations" webinars held May 19 through July 14 are now posted on the UC Small Farm Program website for anytime viewing. Thanks to all the speakers! 
 

Some tips from the last webinar, 
Five-star Customer Experience:


  • Your website is your customers' very first impression. Make it EASY to find information, contact you and book online.
  • Your farm entrance sets your guests' expectations. Look at it again.
  • Your brand is not your logo. It's what people perceive you to be.
  • Give overnight guests a "danger tour"
  • Parking and potties are always #1 concerns
  • Urbanites look for water or hand-washing stations
  • Handle problems immediately. Have a plan
  • Exceed customer expectations. They'll tell others and come back for more
Agritourism Online Conversation Forum

We're continuing to discuss agritourism issues online in the CA Agritourism Group in FarmsReach. Please join in!

Customer Engagement: U-Pick Membership Programs



For a small-scale farm, opening up the fields and orchards to the public and allowing them to pick their own crops can be a wonderful way to engage happy customers and teach children where their food comes from.



It can also mean opening the family farm to people who trample vegetable beds, let their children break apple tree branches, and "sample" more than they buy. Two California farms, Suzie's Farm in San Diego and Gabriel Farm in Sonoma County, have set up U-Pick membership programs that allow them to invite U-Pickers while controlling potential damage and limiting overcrowding
... ...read more

County regulatory updates

  • Riverside County: New zoning ordinances went into affect July 21, 2016. Zones of interest, allowing some agritourism activities (with conditions) are "Citrus/Vineyard" zones and "Wine Country" zones (details on pages 231 - 290 of the zoning ordinance)
    Permitting for "Temporary Events" is also discussed on page 491 of the same document.
  • Santa Barbara County: The Santa Barbara County Planning Commission will meet on Wednesday, Aug. 3 at 9 a.m. at 123 East Anapamu Street, Santa Barbara to discuss the Santa Barbara Winery Ordinance and vacation rentals, both of which affect agritourism permitting. Meeting agenda and staff reports are available at http://sbcountyplanning.org/boards/pc/cpc_documents.cfm?DocID=18090

Winery Ordinance Re-write in Santa Barbara County

by Lisa Bodrogi, Cuv�e Connections



During recent hearing on the Santa Barbara County Winery Ordinance county officials referred to the goal of the re-write to "limit the amount of wineries" and
"restrict winery growth."   


The county's pursuit to limit winery growth puts further skids on growing an agri-tourism industry...   Read full guest editorial by Lisa Bodrogi 
Sell at Farmers' Markets?

Promote Farm Stays!



The U.S. Farm Stay Association, a national organization of farm stay operators, has just created some promotional rack cards to be handed out at farmers' markets.



If you'd like some cards to display at your farmers' market stall, please email [email protected] with "Farmers Markets" in the subject.



Can they find you on www.calagtour.org?



Every month, thousands of people look here for farms and ranches to visit and farm events to attend. Listing your operation on the site will help them find YOU. (Don't forget to upload a picture, too.)  
 
If you are a working California farmer or rancher operating an agritourism business or organizing agritourism events, we invite you to complete the  directory application or the event listing form online. It's all free. If you're already a member, please check your listing and use the update form to send us changes (and a picture).



(To let us know about your events, please add [email protected] to your email marketing list or use the event listing form. Please let us know what you've got planned so we can help you promote yourself)



Some useful resources... 
  • Farm-Based Education Network - A free international member network established to strengthen and support the work of educators, farmers and community leaders providing access and experiences of all kinds on productive working farms.
  • Toddypond Farm - A Farm Stay U.S. member
    Farm Stay U.S. -The  website of the U.S. Farm Stay Association, promoting farm and ranch stays in the United States and providing resources  for farm stay operators and visitors.
  • Hipcamp Landshare - rural accommodations marketing site - If you are legally permitted to offer camping, cabins, or any kind of farm stay or guest ranch on your land, these San Francisco based folks may be good marketing partners.
  • AgritourismReady website - Created by Ohio State University Extension: A One Stop Shop for preparing your emergency management plan
  • North American Farm Direct Marketing Association (NAFDMA) - a membership based trade association dedicated to providing endless peer-to-peer learning opportunities, connections and resources, for farmers who are passionate about the business of agritourism and farm direct marketing.  
Penny Leff, Agritourism Coordinator | UC Small Farm Program 

530-762-7779 | [email protected]

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UC Small Farm Program | One Shields Avenue | Davis | CA | 95616