February 23, 2014
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Ford's Focus

It's been an exciting and eventful couple of weeks. First and foremost, we are pleased to welcome Eric Barron as Penn State's 18th President, and we look forward to working with him to make our operations run better than ever.

 

I also want to shine a light on our snow-removal crews who have really gone above and beyond this year to deal with storms. State College has received more than 51 inches of snow this year. This is nearly TWO FEET more than we would see in a typical winter. The total amount of snow on the ground last week was nearly 20 inches, a snow depth we've seen only 16 times since 1899.

 

The snow (and sleet) has come in the early morning, during transit times, and as our students, staff, and faculty are navigating campus. It has been a daunting task. My thanks go out to all our employees who work tirelessly to keep our campus clear and safe.

 

Ford

Cheers

                 

Snow Business Like Show Business 
 

OPP received many thanks last week for snow removal. Bob Howard from the BJC sent a note of thanks for the snow crew who handled the Kanye West show on February 13.

 

"We really appreciate the extra effort your team gave under terrible circumstances last night . They really came to the plate and took care of our patrons. We know you had a lot to cover last night, and you putting the safety of our patrons near the top of your list is greatly appreciated."   

 

Crew members were Greg Andrews, Gary Shilcosky, Jason Hockenberry, Mark Miller, and Gerald Houck.  

Welcomes & Farewells

               

Welcomes   

  

Diane Dearmitt is the new Custodian in Pattee. She transferred from Housing & Food Services and started with OPP on February 9.   

 

Terry Rodkey is the new Custodian working 2nd shift for Ricky Witherite. Terry transitioned from Housing & Food Services on February 10.

 

Vince Ellenberger is the new 2nd shift Automotive Technician. He started on February 3.

 

Heather Fishburn is the new Custodian in District 52. She transferred from Housing & Food Services on February 16.

 

Kyle Bennett is the new H&V Technician in Central Services. He started with OPP on February 10.

 

Gary Eckrote is the new Custodian in District 32. He started his new position on February 17.

 

Farewell

 

Rod Barner is retiring from his position as a Planner/Estimator on February 28. Rod has been with the University since 1979.

 

We wish him and all of our long-time employees safe, relaxing, and well-deserved retirements.

All in the FAMily

               

We are continuing our focus on how our day-to-day work will change with the switch to Facilities Asset Management (FAM). 

 

After the March 31 launch of the new Maximo, our Facility Coordinators, Service Desk Coordinators, and anyone who submits a work order will have a new user experience.

 

How will the switch to FAM affect work orders?

 

TODAY: A customer submits a work order and is uncertain who is handling it, when it is approved, where it is in the process, and when it is scheduled to be completed.

With FAM: A customer will be able to follow the status of a work order. They will be able to log into SuiteReq and track their work order through the approval process to completion.

 

You can check out two new training videos here that walk you through SuiteReq.

 

VIDEO: Submitting a Work Order

 

VIDEO: Searching for a Work Order

 

For anyone who uses CIS or Maximo there will be training in March. More on that next time.

A Day in the Life of...   

The OPP Snow Marshal 

 

For years, Lloyd Rhoades was known all over campus as the OPP Snow Marshal, but Lloyd was also responsible for other things, and his official title was Manager of Central Services. His first day at OPP was almost 29 years ago. In those days, your first week was taken up with introductions to all the directors and managers.

 

"I remember the week well, it gave me a good perspective on the size and scope of OPP. It's been a good run for me, but the most important thing I did that week was pick the right retirement plan...didn't mean that much to me then, but it sure does now!"

 

Lloyd was first hired as a Customer Service Representative (CSR). He acted as the interface between various units and OPP, handling everything from remodeling projects to replacing worn out equipment. Over time he represented the College of Education, Liberal Arts, Health & Human Development, A/V Services, and the School of Communications. Later on he became the supervisor for carpentry and masonry and then manager of building trades replacing "Gabby" Garbrick.

 

During the mid-90s Lloyd ended up as the Manager of Central Services, which included Landscape and Central Support Services. Since these two units included two of the major prongs of snow removal, it simply made sense that Lloyd became the Snow Marshal.

 

Never Arrest the Marshal

 

One snowy night, about 3 a.m., Lloyd was checking removal operations near Park Avenue when the State College Police pulled him over. Lloyd was driving slowly, looking around and stopping a lot.

 

"The officer asked to see my license and owner's card, and I tried to explain that I'm the Snow Marshal and I'm just doing my job. The officer still ran everything through the computer even after he saw it was an OPP van with PSU plates. Turned out the police thought I was casing the place!"

 

Stadium Storm of November 1995

 

"On November 18th, 1995, Mother Nature dumped 19.5" of wet snow on Beaver Stadium. It was a Monday night, and I remember driving though campus listening to the trees cracking and crashing down." 

 

"Campus was almost incapacitated and we didn't have enough arborists to clean it all up or enough manpower to clear all the lots. Plus we were expected to hold a football game with Michigan that Saturday. It was my first year as Snow Marshal, and I was called down to Old Main. My first question to Gary Schultz was, are we still having the game? Is there any thought to moving it to a different location?"

 

A plan was developed to bring in some heavy equipment from local contractors and recruit local volunteers and inmates from three institutions (Huntingdon, Rockview, and Quehanna Juvenile Facility).

 

"We forged a plan to shovel out all the walkways and the steps and stomp down where the fans' feet would go. OPP bought every snow shovel in town, and they were later sold as souvenirs of the Great Stadium Clearing. The excess snow completely filled the vomitories. Just about the time we ran out of space to dump snow, another three inches dropped out of the sky, and morale hit bottom."

 

Saved by the Marines

 

"At 5 a.m. on Friday, a young man in uniform wearing a backpack ran up to me and said, 'Sir, I am from the Penn State Marine ROTC unit. We saw the lights on and were wondering if you might need some help.'"

 

"For a second I thought, 'oh great, some students who will just get in the way.' Then I realized these are future Marine officers. Seventy-two cadets marched over and began shoveling. After awhile I went to check and yelled out to the Marines 'I have never seen anybody shovel snow this fast in my life!' They just shoveled faster, so I yelled again. 'I cannot believe how fast you people shovel snow!' And they went even faster."

 

Lionizing the Marines

 

Later that morning, Lloyd found out one of the Marine secrets. "You know, sir, one of our Marines is actually the Nittany Lion. You can't say anything about this or single him out, but know that he's here shoveling." Lloyd then arranged for the music on the P.A. system to be interrupted thanking the ROTC Marine units who are the lions of our snow force!

 

Snow Fighting, Not Snow Clean-Up

 

When Lloyd first became Snow Marshal things were a bit different. 

 

"Back then we just let it drop, and we'd clean up afterwards. But we soon began snow fighting instead of just cleaning up. We took preventative actions such as pre-salting and using brine solutions. I began sending updates on our plans using the parking listserv." 

 

"We also came up with the Midnight Clear concept, which got cars out of the lot so our plowing could be more efficient. At first people were outraged, and the police issued 270 tickets the first night. Now we issue maybe 20 tickets the first night of the season, and things are great after that, especially when they see how clear the lots are."

 

There's a New Marshal in Town

 

Lloyd retired at the beginning of this year, and Ryan McCaughey is the new Snow Marshal for OPP. 

 

"We broke Ryan in by having him shadow me for the first storm this year, and then we switched roles. There is a real badge (which was probably made by the OPP Sheet Metal Shop) that says Snow Marshall! I expect Ryan will do a great job for Penn State. He came from U. Mass. Lowell, which is an urban campus that gets tons of snow. Ryan knows his craft well!"

 

Retirement Plans

 

Lloyd and his wife Ilene love to travel. They have already visited Ireland, Nova Scotia, British Colombia, Newfoundland, and Iceland. One would think that the Snow Marshall would head south to escape the ice, but Lloyd seems to be attracted to the cold.

 

"Iceland was just incredible, to be standing on a glacier on minute, and then standing on an active volcano ten minutes later, or even better, standing on a glacier with an active volcano under it!"

 

Last year Lloyd was inducted into the National Wrestling Hall of Fame and is planning a train trip to Stillwater, Oklahoma, to visit their headquarters. For many years Lloyd has been the Chief Financial Officer for PA Junior Wrestling and plans to continue in that role. He also plans to stay active with United Way and Trash to Treasure. 
 
For the first time in 19 years Lloyd can relax when the blizzards gather, and he can start thinking of salt as something to put on dinner. OPP wishes Lloyd a shovel-free retirement. 
Carpooling

 

You can find a list of carpoolers and regional bus services through the RideShare Program and a full list of all transportation options at the new Transportation Services siteOr you can contact Alex Novak to post a request in News & Views
Up for Grabs

 

FOR SALE: White Oak Kitchen Table, Chairs, Hutch 
Price: $900 OBO
Contact: Jonathan Risley
E-MAIL: jrr26@psu.edu
Phone: 814-441-7013 
Description: Table measures 42" round or 65" with both 12" leafs inserted and 30 1/2" high & comes with 4 chairs.

Hutch measures 50"w (at widest point) by 17 1/2"d (at deepest point) and 76 1/4" h, glass shelves and is lighted.
 
Accessories and Decorations not included.
 
Remodeling kitchen and these items will not match the new design.


The full list of classifieds can be found on the "Up for Grabs" page

 

Any OPP employee can post an item FOR FREE with their name, department, and e-mail address. 

 

Sign up now or e-mail  Alex Novak with your item!
 Contact Us
 
If you have any comments or suggestions for News & Views, contact Alex Novak by e-mail or at  863-0432.