February 10, 2014
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Ford's Focus

I'm pleased to announce that on March 31, OPP will be transitioning to Facility Asset Management (FAM). The first and most obvious change will be the launch of a shiny, new Maximo (7.5). However, over time, we'll also be focusing much more closely on advance planning for our work. We'll eventually be hiring a few new planners and schedulers and a new application administrator for Maximo.

 

In the weeks ahead, we'll be providing training tools and conducting user testing. We'll also be featuring a new "All in the FAMily" section of News & Views with real-life examples about how a typical day's workflow might be different in a future where we manage our facilities differently.

 

I am excited about this process and look forward to the improved employee experience and customer service we'll be able to provide.

 

Ford

Cheers

                 

"Pay It Forward" starring OPP & Shawn Kurtz 
 

Tammy Zeiders, Assistant Manager at White Course Apartments wrote to thank all the OPP crew members who promptly came to White Course apartments to take care of  broken pipes, especially Shawn Kurtz!
 
Housing had to displace 2 families that night, and one family just brought their new born baby home a week prior to the water break in their apartment. "When I walked into the apartment, Shawn and his peer were taking control of the water cleanup with such a positive attitude. We briefly talked about his family and their newborn baby.
 
Shawn stated that he felt bad that the family was going through this with their newborn. He pulled out a Wal-Mart gift card given to him by a women who wanted to thank him for fixing her broken car one evening. Shawn felt that this family needed that card more than he did. He handed the gift card to them and said go buy your new baby what it may need.
 
I want to say that Shawn's actions exemplify his commitment to the University. He went out of his way to set a positive example of great customer service. Shawn made that resident feel like they were his highest priority that night.
 
Housing thanks the all the OPP crews for such great customer service that night!"  


OPP Snow Removal Team Recognized by Daily Collegian

 
"Even though snow fell pretty heavily nearly all day, Penn State's Office of Physical Plant did a good job keeping most sidewalks and roads clear as best they could. OPP doesn't get the recognition they often deserve."  

  

Flood, What Flood

 

Derek Ellsworth wrote to congratulate District 31 employees for cleaning up the flood in Hosler Building.

 
"Imagine my pleasant surprise when I came in on Saturday morning to do some cleaning and almost nothing was needed - neither for me nor for the student's next door...it appears we are back in business. Many thanks to the team:

You helped our group recover from what appeared a horrible setback."    

   

Fine Feathered Friends or Filthy Flying Fiends 

 

Please congratulate Les Weyandt and the crow relocation  crew on their ongoing battles with the crows. Hats on for our pyrotechnic experts:

Have a look at this Collegian Video to see our crew in action.

Many students and faculty are delighted with the crow relocation efforts!

 

Super Painting

 

Greg Scott, Donna Newburg, and David Gray all chimed in with thanks and cheers for the renovation and paint crew who worked on 208 Old Main over the Superbowl weekend.

 

Greg wrote to Colleen Ross to say "I want to thank you and your crew for the nice work that was done in 208 this weekend. I'm in the office this afternoon, and all the work is complete, and neatly cleaned up. Other than the pieces being removed and the slight smell of fresh paint, you can hardly tell that anyone was here."

 

The magic elves were painters Dean Schmidt, Pete Reifer, Tim Fortney, and Chuck Coder and maintenance workers Rick Valimont and Ken Stover

 

Handling Air with Care

 

Brad Wagner from the HUB-Robeson Center wrote in with hearty thanks to Ron Coble and Tyler Updike for an urgent repair of a heating issue.

 

"Tonight we have a huge event with a distinguished speaker in the auditorium. A pulley went bad in the air handler leaving the room around 40 degrees and the part did not come today to repair it." 

 

"Ron used his knowledge and made another pulley work to get us heat for this important event. I wish every employee worked as hard as your Area 4 staff does on this campus. We are very fortunate to be in your area."

Announcements & Reminders

               

Need Keys to the Kingdom? See Shauna or Shana

 

Responsibility for signing the WCC key issuance clearance form has shifted to  Shauna Nevel. She is now the  primary Key Access Coordinator for Physical Plant and Shana Coder is the back up. Please send your key forms to Shauna instead of Ian Salada or Kathy Bamat. A new updated form has been posted and is available for immediate use.  

 

If anyone has questions concerning keys or access, they should contact  Shauna at 865-2596 or Shana at 865-4731.  

 

The form can be found at:   OPP Key Clearance Issuance Form.      

 

No Double Parking at Old Main

 

We have received word that OPP vans have been double parking vehicles in behind Old Main which has caused problems for those people trying to come and go. People who park at Old Main need to have unrestricted access to their vehicles, and at no time is it acceptable to park people in.  

 

If appropriate service vehicle spaces are not available at Old Main, please do not double park, even if your stop in Old Main is only a brief one.

Welcomes & Farewells

               

Welcomes   

  

Jeanne Higgins has accepted the Administrative Coordinator 4 position in the AVP's office. She moved over to her new desk on January 20.   

  

Joshua Troxell started on January 27 as an Occupational Safety Environmental Health Specialist 2 reporting to Mark Linsenbigler.  

    

Lori McGovern has accepted the new Absence Management Specialist position for OPP.  Lori comes to us with 20 years of human resources experience while working at Westvaco/American Eagle Paper Mill in Tyrone. She started on January 24.   

 

Vincent Ellenberger has accepted the 2nd shift Automotive Technician position and will report to Dave Demko. Vince begins his new job on February 3.

  

Terry Rodkey has accepted a 2nd shift custodial position working for Ricky Witherite and will transition from H&FS on February 10.

     

Farewells

  

Kathy Bamat retired on January 31 after 43 years of dedicated service at OPP and more than 30 years with the Blue Band. Everyone wishes Kathy a well-deserved rest and a great retirement.

  

Lloyd Rhoades, Facilities Manager 3, retired on January 31. Lloyd has been with OPP since 1985 and will be greatly missed. Lloyd has been the official Snow Marshal, and his many battles with Jack Frost have been legendary! 

  

Ronald Martin, Maintenance Worker Asbestos Removal and Insulation retired from the University on January 25. He had been with the University since 1993.

  

Denny Hackenberg, Planner Estimator 3, has accepted a position with Police Services as part of the access control group here in OPP.  His last work day with OPP was Friday, January 31.  

  

Brandon Irvin of Tech Utilities has departed Penn State. His last day was Friday, January 31.

  

Heidi Elliot, OPP Programmer Analyst, has accepted a position with ITS Identity Services within PSU. Her last day with OPP will be February 14.    

 

We wish ALL of our long-time employees very safe, relaxing, and well-deserved retirements.

All in the FAMily

               

Over the next several months, we'll be featuring examples of how the transition to Facility Asset Management (FAM) will affect employees on a day-to-day basis. 

 

This issue, we're looking at a general work order for an H&V technician.

 

On a typical day, an H&V technician might be sent to spaces that are too hot or too cold.

 

TODAY: Once on-site, the technician has to find the contact person and start investigating. If there isn't sufficient detail available from thework order, the technician has to check through each problem possibility. It could be anything from a faulty sensor or leaking valve to a stuck intake louver.

With FAM: Having more information available in advance will help streamline the technician's work on-site.

 

TODAY: If parts are needed (and they are in stock), the technician goes and gets them.

With FAM: Parts will be waiting on-site or kitted and ready for pick-up at OPP Stores and may result in only one technician being required.

 

 

TODAY: If a shutdown is needed, the time for the repair will be much longer, and the technician(s) might have to wait or come back again. The time is further increased if asbestos is present or if specialty parts n to be ordered.

With FAM: If a shutdown is needed, it will already be approved. If asbestos is present, it will be removed in advance, and insulators will follow at an appropriate time.

 

 

Over a period of time, work plans will document our processes for future use, helping improve our service and making our lives a little easier.

A Day in the Life of a...   

Truck Driver, Refuse and Recycling 

 

Warren Daughenbaugh (A.K.A. Buddy D.) has served Penn State for 32 years and worked all the football weekends for the past 30 years! He is probably the only University employee to be fired and hired by Joe Paterno, all in the same day. Here is his story.

 

Warren arrives on campus at 5 a.m. and attends the daily briefing with Al Matyasovsky. He then drives a refuse truck across campus to his assigned pickups for four to five hours. Afterwards there are special request drops for dirt, pallets, skids, or recycling items such as batteries. 

 

Delivery Service - Football Teams & Presidents

 

Warren started out at Finley Dining Hall with Housing. He then transferred to Fleet Services to drive buses and was responsible for delivering the football team to Beaver Stadium on game days. One night, Warren was the only person on duty when a call came in to pick up President Oswald at the airport. Warren was told to lock the doors and take the best car he could find. 

 

"I did exactly that...picked up President Oswald and delivered him to the President's house in Boalsburg. We had a great down-to-Earth conversation. It was a long conversation, too, because the airport was located at Black Moshannon back then."

 

Where Exactly is Birch Cottage?

 

Warren eventually landed a job at OPP and was told to report to Birch Cottage. Unfortunately, he had no idea where Birch Cottage was. 

 

"I figured it couldn't be too hard to find, but Birch Cottage is pretty tiny, and it took me an hour and a half, which is not a good way to start your first day on the job. At first I worked on the 2nd shift Labor Crew and we used jack hammers to take out cement walls. I eventually requested a building assignment as the Grade 9 in charge of East Area Lockers and stayed there for 15 years."

 

Getting Fired by Joe Paterno

 

"I couldn't have had a nicer guy to work for than Joe Paterno, other than the fact that he fired me the first night! I was asked to cover for the regular Grade 10 who was off. I went strictly by the book, did his job and mine at the same time. Al called me the next morning and said I had been fired by Joe Paterno and should come to Joe's office immediately.

 

When Joe told me I had been fired, I said OK, slid my chair back, and started to walk out the door. Joe said, 'son, don't you want to know why?' I turned around and told Joe, 'if you say I'm fired, I'm fired, and it's time to look for my next job.' 

 

Joe replied, 'now wait a minute, come over here and sit down. Tell me exactly what you did last night. I said I did exactly what my boss told me to. I was to cover the job of the Grade 10 and the 9 and I followed the frequency. Joe said 'what frequency?' I said the one in the janitor's closet. It tells you step by step what to do. I turned on the lights, swept the room, lined the chairs up, washed the black board, put new chalk and erasers down, turned off the lights and locked the door."

 

Joe Paterno took a deep breath and leaned across the table."Son, there's just one problem. You washed the board! I said, 'yup, just like it says in our instructions.' Joe said, 'you do not wash boards unless we tell you. We had plays written on that board and you erased the plays I wanted to use this Saturday!'"

 

Joe then told Warren to go get the frequency list. He looked it over and said, "You need to change these instructions! From July to January, there will be no board washing unless I tell you so." Joe then looked straight at Warren and said, "You're hired, and you can go out and get started now." Warren then said, "but I don't start until 5 o'clock. Joe said 'you're here, you can start now and Warren responded, "Yes, Sir!'"

 

We Have a Double VoBan

 

Warren has been assigned to Stadium prep work for 30 years. Prep work means cleaning all the rest rooms, the visiting and home team locker rooms, the media room, and the press box. It's a lot of work. 

 

"We worked the games, too, but didn't see much of them. We were under the bleachers and responded to blood calls from first aid or the police and we took VoBan calls. Voban is a nice word for vomit. It's a cat-litter material that sucks up liquids. During the game, we are in bathrooms, changing paper towels, pulling trash, and cleaning everything."

 

Usually the operation ran smoothly, but occasionally Warren had to face the dreaded double Vo-Ban. 

 

"One year we had a couple doused in vomit by someone seated behind them. The couple went and purchased new sweatshirts before returning to their seats only to be doused again. I got a call to go deal with the situation. We called security to remove the intoxicated person. Unfortunately, security never showed, and the doused husband turned around to let the fountain-head have it. Well, it turned out to be a female, and that's when I arrived. I was able to defuse the situation and remove the couple to a family restroom to clean themselves up. I ended up giving them my coat and my flannel shirt so they could finish the game." 

 

The couple tried to track down Warren to reward him, but Warren told Athletics that he was just doing his job and would remain anonymous.

 

The Game Must Go On

 

Warren once missed the first quarter of a game five years ago. His father passed away, and he had to go to the funeral on game-day morning. 

 

"When I got to the funeral home there was a huge bouquet of flowers from Joe and Sue Paterno. I'll never forget that gesture. However, there was work to be done, and I headed to the game. I told my supervisor that I might miss kickoff, but I'll be there for the rest of the game. It was easier for me to be with someone and keep busy in a time of grief." 

 

After the game Joe Paterno requested that Warren come to his office. 

 

"I went in and Joe said 'I'm sorry to hear about your Dad. You know you didn't have to be here. I said, 'well, I'm here.'"

 

Radioactive Cat Litter

 

A few years back a routine trash run to the County Transfer Station set off all the radiation alarms. 

 

"Al quickly began an investigation and asked what we thought might be the cause. None of us had seen anything unusual, just some bags of cat litter. Well, it turned out that the cat was sick with a thyroid condition and being treated with radioactive iodine. We have never looked at cat litter in the same way after that!"

 

Never Jump out of a Perfectly Good Airplane

 

Most of Warren's co-workers would be surprised to learn that he has made 100 parachute jumps out of military aircraft and many years ago spent months in a foxhole guarding the Berlin Wall. 

 

"We were supposed to be a peacekeeping force and never allowed to have real ammo, but those East Germans up in the towers had their rifles fully loaded. This made us a bit uneasy!"

 

Buckskins, Bears, & Sasquatches

 

Warren enjoys teaching hunter safety for the Game Commission and occasionally assists with game protection operations. He was once assigned to check out a rogue bear that was raiding a bird feeder. Another time he investigated Sasquatch sightings in Janesville, Pa. It turned out to be a young man in a Sasquatch costume. Warren turned him over to the Police for his own safety. Imitating a Sasquatch in Central Pennsylvania can be dangerous to your health!

 

Retirement Plans

 

Warren retired in early January. He plans to hunt deer, turkey, squirrels, rabbits, pheasants, and grouse in retirement. 

 

"It's been great fun working here! "

Carpooling

 

You can find a list of carpoolers and regional bus services through the RideShare Program and a full list of all transportation options at the new Transportation Services siteOr you can contact Alex Novak to post a request in News & Views
Up for Grabs

 

FOR SALE: Set of 4 Snow Tires and rims 
Price: $290
Contact: Bill McVicker
E-MAIL: wam8@psu.edu
Phone: 814-935-4147 or 684-4147
Description: includes 4 steel rims with hubcaps from a 2004 Mazda 6. 5X 112 bolt pattern almost new.

The full list of classifieds can be found on the "Up for Grabs" page

 

Any OPP employee can post an item FOR FREE with their name, department, and e-mail address. 

 

Sign up now or e-mail  Alex Novak with your item!
 Contact Us
 
If you have any comments or suggestions for News & Views, contact Alex Novak by e-mail or at  863-0432.