Computer Techs Help Key

 

Computer Techs
Reno's PC & Technology Help Experts since 2003 
Affordable Computer Repair - Experienced IT Consultants 
In-Home Service & Remote Support
 
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Computer /Internet 

News & Tips 

 

Monthly Newsletter
August 2014
This month's important news and tips
By popular request: Keep your computer secure and up-to-date with our new maintenance plan
Internet search results for tech support that you need to avoid
Don't always click on links or attachments in emails from someone you know
How to install AVG AntiVirus updates and keep the free version
Article2By popular request: Our new maintenance plan will keep your computer secure and up-to-date

Many of our clients have been asking for a way to keep their computer secure and up-to-date, and not have to worry about the seemingly constant barrage of updates.

 

With websites getting hacked on a daily basis, and the increasing chance of your personal information being compromised, it's more important than ever to keep your computer up-to-date and maintained.

 

Now you can have Computer Techs maintain, update and check the security on your computer on a convenient quarterly schedule. Service will be performed via a Remote Support session which takes about an hour. Services include:

Read more...

 

Internet search results for tech support that you need to avoid


When you have a problem with your computer, printer or other technology device you may be tempted to search the internet to find a fix for the problem. When using Google, Bing, Yahoo, etc. you will usually get search results from multiple advertisers that if contacted the person on the phone will try to scare you into paying lots of money for made-up non-existent computer problems.

 

This is similar to the phony telemarketing calls from Microsoft scam, but since you are initiating the call you are lead to believe that you have contacted the official tech support for the company that you searched for.

 

Article2Don't always click on links or attachments in emails from someone you know

Over the years we've been contacted by dozens of clients who have had their email account hacked and sending out spam to all of their contacts. This happened shortly after clicking on a link in an abnormal email from someone they know. The website that the link opens typically displays a video while capturing email address and password credentials, then hackers log into the email account and send similar spam emails to all of their contacts.

 

Other variants coming from the email address from someone you know include links to an unknown website that will:

- Ask you to enter your email login credentials in order to view a document or photo
- Ask you to install Java or Flash Player in order to view the website

The methods above are tricks to get you to divulge private information or to install malware on your computer.

Security reminder: Never click on links in an email that you are not expecting or if you are not absolutely sure that the link will open a trustworthy website. 

Read more...


Article3How to install AVG AntiVirus updates and keep the free version
AVG AntiVirus releases program updates from time-to-time, and you will likely see pop-ups in the lower-right corner of your screen when an update is available. Whenever there's an update that requires your interaction, they will try to entice you into upgrading to a for-pay version of AVG or make other unwanted changes. But if you follow the simple instructions below, you can continue with the free protection that is recommended for most home computer users at no charge.
MoreRead previous newsletters, tips, and up-to-date computer and internet news
Access previous newsletters at archive.CTreno.com 
 
Search and access more than 7 years of computer and internet tips on our exclusive website for our customers at tips.CTreno.com

 

Up-to-date information is posted throughout the month on our Facebook page (be sure to "like" us if you are a Facebook member so that the articles appear in your news feed).  

 

CheapSupportDon't rely upon cheap, inexperienced technical support: "You get what you pay for"

Do you have a friend or neighbor who works with computers in their spare time? Similar to hiring an unlicensed contractor to work on your home, it may be cheap to go with a friend or neighbor.

 

But, does that person actively keep up-to-date with the computer industry and fix several computers on a daily basis like we do? 

 

Computer Techs has been in business since 2003, and our technicians have over 20 years of computer experience. We are often called to finish repairing what someone else didn't fix correctly.

 

The next time you need tech support give us a call. You can count on Computer Techs to get the job done quickly and correctly, and we'll be available the next time you need service. 

 

Spread the good word, get free tech support

If you're happy with our professionalism and expert service, please let others know: 
 
· If you recommend us to a friend or family member, as a way of saying "thank you" for referring us we will reward you with a discount on your next service call. For details please see the details of our $20 referral reward.
  
· When people search the internet for computer repair, they often search Google, YellowPages.com or Yahoo Local. Please consider leaving a review of our service at one or more of the following web sites:
 
Google Plus Review


Thank you.

 

Mark Cobb

Owner / Technician

Computer Techs

775-742-1230

 

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Our techs are:

 

· Mark Cobb (Owner/Technician)

 

· Steve Deisenroth

(Technician)