You are Invited
3rd Annual Conference & Celebration
Join PPAL for a day of connecting, learning and sharing with families and professionals from across Massachusetts
Friday, May 31, 2013
8:30 am- 3:00 pm
Marlborough, MA
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To quote from President Obama's speech at the Boston Marathon Memorial...
"Run with endurance the race that is set before us."
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We believe in our mission of "supporting family success in every community" and hope you do too.
Please consider helping us advance our mission by making a charitable contribution to Family Continuity today.
View our donation options here.
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Greetings from the CEO,
I am very proud of Family Continuity. I watch it's work everyday, I see the efforts of our staff and interns (not to mention the families we serve) to change lives. But like any boss, or even a parent for that matter, I am probably not the most objective person in the world. We are so immersed in the work that it is not always easy to see just what difference we've made. To uncover the truth, we have to go beyond our own viewpoints, and dig deeper. In order to really know, we have to search out information and feedback from many sources, and we have to be willing to hear honest and even critical perspectives on our work.
This month, we'll look at some of the places where we find this information; letters from parents (see "Ben's Story"), feedback from colleague organizations (see Pattie's profile), feedback from the community (see announcement of the Community Leaders Forum), and a host of activities using surveys, outcome indicators, standardized evaluation tools, and other more formal feedback are all part of gaining the kind of real picture that will help us be the kind of organization that I (want to) believe we are. That is what the May newsletter is about, so read on...
Sincerely,
Earl "Skip" Stuck |
Family Corner
Service Feedback... a brief look at our results
In coming editions we will look at how we get feedback about Family Continuity and its services. We have learned that good intentions are not good enough by themselves. Solving problems, real-life positive outcomes for our clients, funders, and staff are the real test of our work. We'll look at some results that we believe matter a great deal, as well as some successes and challenges. This month, we'd like to tell you about what we learn from our "client satisfaction" surveys- follow this link to read more...
Next month we'll focus on "what we learn from standardized evaluations." |
Real Stories
Ben's Story
How do you know when you've made a difference? Our work is demanding, sometimes chaotic, leaving too little time for reflection. Sometimes when we end our work with a family, we wonder how their lives changed once they moved on from our programs. This is why it is very gratifying to receive a note like the one we got from "Michael", the father of one of the boys, we served in our Peabody based THC program...
My son Ben recently graduated from Family Continuity's Therapeutic Home Care program. We are very proud of our Ben's growth and effort to become the person he is today.
I want to take this opportunity to personally express my sincere appreciation to the entire Family Continuity staff for going above and beyond to make the program successful for us. We will always remember their guidance, care, kindness, concern, flexibility, and hard work. FCP was responsive to our needs. The program helped us identity, anticipate and form successful strategies to deal with problem areas. We were given the knowledge and tools to create better ways to improve Ben's coping skills as well as our own. Continue reading Ben's story here... |
Pattie Majenski works to keep families together
Family Continuity is proud of the recognition our staff receive for the work they do. One example comes from the Massachusetts Providers' Councill March enewsletter which highlighted Pattie in their section "saluting the caring force"...
Pattie Majenski puts families first. Majenski is an outpatient and in-home therapist who has been working for Family Continuity for almost 5 1/2 years.
Currently based in the organization's Plymouth mental health clinic, she works tirelessly with families who have children experiencing mental health crises or ongoing emotional struggles.
Majenski works with families in their homes, building trust and then partnering with them to bring about positive change. It is not unusual for her to be at a family's home later into the evening or on the weekend to help members manage difficult times and behaviors. Continue reading more about Pattie here... |
Program Spotlight
Working Together Community Leader Forum-May 16th
Family support and clinical services are Family Continuity's "bread and butter". These are the services we provide to most of our families and individuals... it is how we make our living. Yet beyond understanding what our families need, we have to know what our communities need. As an example, on Thursday, May 16 in Northbridge, MA, Family Continuity will convene a Community Leader Forum, the first of what we hope will be a regular series of events designed to get feedback from community leaders about our successes in working together, places where we can do better, and certainly, to examine present and future community needs and how we can better support the communities where we work and live.
The event will feature a panel providing feedback from a range of community stakeholders including human services, schools, courts, medicine, churches, civic group, and others, from Northbridge and surrounding communities. The forum is based upon the assumption that no single entity has the full understanding, nor the capacity or resources to solve the complex problems our communities face. Working together in the Northbridge area over the last several years has produced important and impressive gains in educational, medical and behavioral health services, but this forum will offer an opportunity to take stock and define the important work to be done. Look for a follow-up report in subsequent newsletters. |
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