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Library Spotlight: Harris County Public Library
Harris County Public Library (HCPL), a TAE/TExpress participant for more than a decade, serves more than one million people in Houston, Texas, and its surrounding suburbs. Over the summer, Interlibrary Loan Assistant Vann Ath incorporated data from Mid-America Library Alliance (MALA) labels into the library's ILLiad system. This has helped each branch of the library save time when processing items for MALA libraries. Amigos interviewed Vann to learn more about this process and how the library utilizes the TAE/TExpress courrier service. (read more...)
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ILL Conference
On November 15, Amigos will host its first online interlibrary loan conference, "What's Around the Bend: Future Currents in Resource Sharing." Cosponsored by the Texas State Library and Archives Commission, this daylong event will include the tenth TexShare ILL Conference. (read more...)
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Cancellations
The following institution has cancelled its participation in the Trans-Amigos Express/TExpress program. Thus, items sent via the courier to this institution will be returned to the sender. (read more...)
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FY2012 TAE/TExpress Customer Service Satisfaction Survey Forthcoming
Next month, the annual Trans-Amigos Express/TExpress Customer Service Satisfaction Survey will be electronically distributed to each institution's designated TAE/TExpress contact. If your contact has changed, please advise Amigos at tae@amigos.org. We hope to learn from your responses about the quality of the service you received last year and any suggestions for improvements in the service as we move forward. Your input is invaluable and will help us shape the program to better meet your needs, so please take a few moments to complete the survey and return this important information to us.
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Reporting Statistics
Please report your statistics every month. Amigos uses them to encourage participation in the courier program. For Texas participants, these statistics are important tools that TSLAC uses to persuade the Texas Legislature to continue its funding of the courier program. To submit your statistics, please access your participant page at http://amigos.org/node/135.
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TAE/TExpress Tips
Follow these useful tips to save staff time and ensure timely shipments. (read more...)
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We're Here for You!
Please contact Liz Wardlaw at Amigos with any comments, suggestions, or questions about your courier service at tae@amigos.org or
800-843-8482 ext. 2827.
Do you know of a library that might be interested in joining the TAE/TExpress courier service? Have them contact Amigos to discuss the pricing and resource sharing benefits of becoming a participant.
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Express Gazette is published quarterly by Amigos Library Services, 14400 Midway Road, Suite 200, Dallas, TX 75244-3509 Telephone: 800-843-8482
Editor: Liz Wardlaw
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