DECEMBER 2015 | Newsletter
 
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What We Can Learn From Hospitality Leader
 
Every experience, every menial job and task prepares us in some way for the next step in our career.

That's evident from a recent New York Times profile of Loews Corporation Co-Chairman of the Board Jonathan Tisch. It was his father, Bob, and uncle, Larry, who started the corporation. And who gave him his first gig in the business at age 15.

"I worked at the former Americana on Seventh Avenue in New York, a big hotel that my family built. I worked behind the front desk, and I used my middle name as my last name so that nobody knew that I was a member of the family that controlled Loews Hotels and the Loews Corporation."

An early lesson he learned came during his first few months at Loews Hotels in 1980. "My boss told me that whenever you're writing a letter - and now it applies to emails - never start a paragraph with the word "I," because that immediately sends a message that you are more important than the person that you're communicating with."

Another lesson he learned deals with being a leader. "I think taking time is important, especially when you're making big decisions. You need to pull all the facts together and canvass your team to get their input. When you're the CEO or the chairman, the air gets very thin at the top, and oftentimes you've got people telling you what they think you should hear as opposed to telling you the truth."

NHS Global Events President Bill Lynch remembers this encounter with the Tisch family when Bill was Director of Group Sales at Palm Beach Polo and Country Club in the 1980s.

"Mr. Tisch came into the resort and our team knew he was the top corporate executive. He exemplified grace and sophistication while spending his money prudently and leaving a positive impression on the entire resort staff.

Bill also thinks the Tischs know a thing or two about building great hotels (including the new Loews in Chicago)!


NHS Global Events Core Value #1: Always Be On

FCC Ruling on Wi-Fi Hot Spots Could Have Consequences

Wi-Fi hot spots at events are not only a hot trend, in many cases they're downright necessary. So it is with great interest that many in the hospitality industry have kept an eye on a case before the Federal Communications Commission (FCC).

According to the New York Times, "the commission proposed a $718,000 fine against M.C. Dean, the company that provides Internet services at the Baltimore Convention Center, over accusations that the company blocked Wi-Fi hot spots."

According to Eric Bracht, a Senior Consultant of Audiovisual Operations for Electro-Media Design, the ruling "puts meeting planners in a better spot, because they know the FCC is behind them. Now they have some backup."

The hospitality industry isn't taking the ruling passively, "countering that the commission has overstepped its authority."

"The hospitality industry has plenty to lose. While business travelers grumble about having to pay $15 to $20 a night for Wi-Fi access at upscale hotels, those charges are a drop in the bucket compared with what event planners pay for Internet access in hotel conference space and convention centers." It's estimated that hotels in the U.S. brought in a half billion dollars from Internet charges last year.

This is an issue that we'll continue to monitor. In the meantime, when you need help setting up a Wi-Fi hot spot for your next meeting or event, let NHS Global Events help you get it done.

 
NHS Global Events Core Value #2: The Best Idea Doesn't Exist Yet

However You Celebrate, May Your Holidays be Joyful
 
While most of us in the U.S. celebrate Christmas or Hanukkah during December, there are many wonderful ways to celebrate the next few weeks in different parts of the world.

December 13 is St. Lucia Day in Sweden. To celebrate, girls dress in white gowns and red sashes and wear a wreath of burning candles on their heads.

Kwanzaa means First Fruits. It was commemorated from December 26 through January 1 and is based on ancient African harvest festivals.

In Scotland on New Year's Day, people await the first foot. This is the first person to enter a household after midnight on New Year's Eve. This person is considered the bringer of good fortune for the coming year. They usually bring gifts of silver coins, bread, salt, and (this being Scotland!) whiskey.

The Chinese New Year is brought in with children wearing new clothes and people carrying lanterns as they join in a huge parade led by a silk dragon.

However you celebrate the holidays of the month ahead, we hope you are surrounded by the warmth of family and friends. And that you know all of us at NHS Global Events are honored to be able to work for you and with you.

Happy Holidays! 


NHS Global Events Core Value #3: Passion Trumps Everything
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